SERVPRO of Shrewsbury/Westborough is absolutely amazing. Our very old cast iron sewage pipe had a lengthy crack which caused sewage to pool beneath our basement finished flooring. Within a matter of a few hours of my call, Project Manager Kevin Chambers was in my basement beginning to remove the sewage and began the process of airing out the walls. He installed a de-humidifier and a large fan. After the process of a few days, William Holts and Eddie Smith arrived to do the really nasty part of our job, demo. Will and Eddie did a phenomenal job in removing everything effected by the sewage and mold growth. They communicated with me frequently while onsite so I always knew where they were in their process. Will and Eddie kept finding new issues (which is not surprising to me) and poor Will got to be the bearer of bad news. But each time, he was genuine and professional, and we ended up having a good laugh. I cannot thank SERVPRO of Shrewsbury/Westborough enough for their quick response, expertise, and professional staff. Thank you, Thank you, Thank you ! ! !

Eddie Smith & Will Holts were very helpful during an unexpected water loss. Great team!!

Ryan, Elgin and Chucky were great to work with, very happy with the customer service.

Travis and Rob were very professional, wore masks the whole time and showed up the same day as my issue was discovered. I'd recommend SERVPRO.

I am an extremely happy customer of SERVPRO. The quality of the job they performed was well done! My experience dealing with employee Violeta was a pleasure! Her level of professionalism goes above and beyond the call of duty. I would Highly recommend SERVPRO to get the job done right! Thank you again.

SERVPRO Shrewsbury/Westboro provides excellent customer service! I would like to thank Chuck Sargant for his professionalism when discussing a mold claim. He took the time to explain the process and provide reassurance that SERVPRO would remedy the situation in a timely manner.

I called when I had a sewage back up. They came and cleaned up the mess quickly .Very professional

Most efficient and professional service I could have asked for. Never want to be in this situation again but if I am...I know who to call

My experience with SERVPRO was phenomenal! They handled everything quickly and professionally. The whole team did an amazing job and I would highly recommend them to anyone.

Thank you SERVPRO for quickly coming out and drying out our basement after a water issue. Did a great job of explaining what they would do, how long it would take, etc. Really responsive during such a stressful experience.