What our Customers say...
Fire Damage Testimonials
The fire damage in my house started in the living room and closet space which ruined all of me and my wife’s wedding pictures, of course we knew who to call, SERVPRO. Not only was my wife so happy that they could be restored, but we had them back after a week’s time. We knew someone must have taken their time, and so much hard work for the state we got them back in. Now that SERVPRO has come into my home, cleaned all the soot damage and deodorized my home my wife and I have never been happier. SERVPRO of Shrewsbury/Westborough Janice and I couldn’t thank you enough.
SERVPRO did a great job in my kitchen after I had a small kitchen fire. All of SERVPRO staff was amazing, there crews were courteous and respectful, and the office girls always knew what to say. They had my appointments always confirmed, they even called to check up on my personal opinion on my kitchen. Their customer service has made this scary situation into something easy, almost like I was redecorating. Love everything that they have done! And totally recommended for anyone’s water, fire, or mold remediation.
It is my pleasure to recommend SERVPRO of Shrewsbury/Westborough. After a fire almost destroyed my home, SERVPRO came in and took care of everything. They went above and beyond. Thank you SERVPRO!
I just wanted to let you know how wonderful our experience was with all of your employees, especially Chris. Having your kitchen catch on fire is the most horrible thing that has happened to us. SERVPRO has helped to make it bearable.
Thank you for being here for us and showing us kindness and patience.
I want to thank you for being attentive to our needs. I appreciate all the efforts of your employees. They are doing a great job! Also, I want to mention the promptness in attending to my calls. I would like to congratulate your company for having well trained people, especially Denice. She is conscientious and returns calls immediately. This attentive attitude should be continually practiced since people like us who had a fire in our home and feel deserted and disheartened by everything that has gone on.
I am pleased to tell you that your work went beyond my expectations. The job was very well done. It was a clean-up following a small kitchen fire. The SERVPRO personnel were always on time and did the job with resolve. Everyone arrived at the job when they said they would…. management as well as workers. SERVPRO provides a service to people in their gloomiest of hours. Their professionalism and customer service was a real lift to my morale during this stressful time.