A 9-Step Guide to Creating a Home Inventory for Storm Insurance Claims

1/3/2024 (Permalink)

This home inventory guide helps you make the process of storm insurance claims easier and more efficient.

Storms can strike without a moment’s notice, leaving behind damaged property, shattered belongings, and a sense of loss. A complete home inventory can be a game-changer when it comes to making insurance claims. Simplifying this seemingly daunting task, we offer a comprehensive 9-step guide to preparing a home inventory for storm insurance claims.

1. Don’t Wait for the Storm

Begin by committing to the process. Completing a home inventory may not be the most exciting task, but having one when a storm hits can significantly lessen the headache of insurance claims.

2. Room by Room Approach

Break the task down room by room. Cataloging your possessions will become a lot more manageable, and most importantly, ensuring nothing gets overlooked.

3. Describe Each Item

For each item, jot down a description, its purchase date, value, and location in your home. Include model/serial numbers for electronics and appliances.

4. Back it up with Proof

Wherever possible, include supporting documents like sales receipts, purchase contracts, and appraisals with your inventory.

5. Snap Away

Take photographs of your possessions. Close-ups of unique or valuable objects help demonstrate their quality and condition.

6. Video Footage

An easy and efficient way to document your belongings is to take a walking tour of your house while videoing and describing the contents.

7: Update

It's crucial to keep your home inventory updated. Add new acquisitions straight away and remove items that you no longer own.

8. Secure Your Inventory

Store a physical copy of your inventory outside of your home and a digital copy in a secure cloud storage. This ensures your inventory will not be lost even if your property is severely damaged.

9. Share With Your Insurance Agent

Share your home inventory with your insurance agent. This not only accelerates the claim process but also helps ensure you have adequate coverage for your possessions.

At SERVPRO of Shrewsbury/Westborough, your disaster recovery journey is our mission, but we believe in empowering homeowners to be prepared even before disaster strikes. This home inventory guide helps you be a step ahead in the face of adversity and makes the process of storm insurance claims easier and more efficient. For professional cleanup and restoration after a storm, remember that our SERVPRO® team is just a phone call away. We restore not just homes, but peace of mind.

Why You Should Choose an IICRC Certified Restoration Company for Fire Damage Restoration

11/16/2023 (Permalink)

Safety is our top priority.

Dealing with the aftermath of a fire in your home or business is a stressful and overwhelming experience. While there are many restoration companies to choose from, it's essential to understand the significance of selecting an IICRC-certified restoration company for fire damage cleanup and restoration. In this blog, we'll explore why IICRC certification matters and how it can make a world of difference during this challenging time.

Expertise and Training

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a globally recognized organization that sets industry standards for cleaning, inspection, and restoration. When you choose an IICRC-certified restoration company, you're selecting professionals who have undergone rigorous training and education to meet these standards. This ensures that they have the knowledge and expertise to handle fire damage restoration effectively.

Adherence to Industry Standards

IICRC certification is not a one-time achievement. Certified professionals are required to stay current with the latest industry trends and techniques through ongoing education and training. By choosing an IICRC-certified company, you can be confident that the restoration team is up-to-date with the most effective and safest methods for fire damage cleanup and restoration.

Proper Equipment and Technology

IICRC-certified companies are equipped with state-of-the-art tools and technology. This ensures that they can provide efficient and thorough fire damage cleanup and restoration services. From water extraction and structural drying to smoke and soot removal, certified professionals have access to the right equipment to get the job done effectively.

Health and Safety

Fire damage restoration is not just about property and belongings; it's also about your health and safety. Certified professionals are well-versed in safety protocols and have the necessary protective gear to ensure that the restoration process is safe for both your family and their team.

Comprehensive Services

IICRC-certified restoration companies offer a wide range of services beyond fire damage cleanup and restoration. They can handle water damage, mold remediation, and other related issues. Choosing a certified company means you have access to a one-stop solution for all your restoration needs.

Thorough Assessment and Documentation

Certified professionals perform a comprehensive assessment of the fire damage and document the entire process. This documentation is essential for insurance claims and ensures a transparent and well-documented restoration process.

Why Choose SERVPRO® of Shrewsbury/Westborough?

SERVPRO® is a trusted IICRC-certified restoration company with a long history of providing top-notch fire damage cleanup and restoration services. Here's why you should choose us:

Extensive Experience

With decades of experience, SERVPRO® has successfully restored countless properties after fire damage. Our technicians are highly trained and certified to handle complex restoration projects.

Cutting-Edge Equipment

We use the latest technology and equipment to ensure that your property is restored to its pre-fire condition efficiently and effectively.

Ongoing Training

Our team stays up-to-date with industry best practices through continuous training and education. This commitment to ongoing learning guarantees that we offer the most advanced and safe restoration methods.

Safety First

Safety is our top priority. We follow strict safety protocols and have the necessary protective gear to ensure that the restoration process is safe for everyone involved.

Comprehensive Services

SERVPRO® offers a wide range of services, including water damage restoration, mold remediation, and more. This comprehensive approach saves you time and ensures a seamless restoration process.

Selecting an IICRC-certified restoration company for fire damage cleanup and restoration is a decision that can make a significant difference in the outcome of your restoration project. The expertise, training, adherence to industry standards, equipment, and commitment to safety are just a few reasons why IICRC certification matters. When you choose a trusted name like SERVPRO® of Shrewsbury/Westborough, you're choosing a partner dedicated to restoring your property and your peace of mind.

How to Prevent and Remove Mold in Carpets

11/9/2023 (Permalink)

If you've been facing mold issues in your carpets, you're not alone. The humid New England climate can create a perfect environment for mold growth, and it's crucial to tackle this issue promptly to protect your home and loved ones. In this blog, your local SERVPRO® team is here to guide you on how to effectively remove and prevent mold in your carpets.

Why Mold in Carpets Is a Concern

Mold is more than just an unsightly problem – it can pose serious risks and compromise the structural integrity of your home. In Shrewsbury, the combination of humidity and dampness can create an ideal breeding ground for mold spores, especially in areas with poor ventilation or water damage.

Step 1: Identify the Problem

Before you can tackle mold in your carpets, you need to identify the affected areas. Look for signs like musty odors, discoloration, or visible mold growth. Don't forget to inspect areas prone to moisture, such as basements, bathrooms, and rooms with inadequate ventilation.

Step 2: Gather Your Supplies

To effectively remove mold from your carpets, you'll need the following supplies:

• Gloves
• Face mask
• A vacuum cleaner with a HEPA filter
• Carpet cleaner
• Scrub brush
• Baking soda
• White vinegar
• Hydrogen peroxide
• Fans or dehumidifiers

Step 3: Remove Mold from Carpets

Here's a step-by-step guide to removing mold from your carpets:

1. Put on your gloves and face mask to protect yourself from mold spores.
2. Vacuum the affected area with a vacuum cleaner equipped with a HEPA filter to capture mold spores.
3. Mix equal parts white vinegar and water in a spray bottle. Spray the affected area and let it sit for about 10 minutes.
4. Scrub the moldy area gently with a scrub brush.
5. Rinse the area with clean water and blot it dry with a clean towel.
6. If the mold persists, consider using a mixture of hydrogen peroxide and water (1:1) and follow the same process as with the vinegar solution.
7. Sprinkle baking soda over the treated area and leave it overnight to absorb any remaining moisture and odors.
8. Vacuum up the baking soda the next day.

Step 4: Prevent Mold Growth

Preventing mold in your carpets is as important as removing it. Here are some tips to keep mold at bay:

1. Maintain good indoor ventilation by using exhaust fans, opening windows, and using dehumidifiers.
2. Repair any water leaks or damage promptly.
3. Ensure your carpets are clean and dry. Vacuum regularly, especially in high-traffic areas.
4. Avoid over-watering indoor plants near carpets.
5. Consider using mold-resistant carpet padding if replacing your carpet.

While the DIY methods mentioned above can be effective for minor mold issues, it's important to consult with a professional mold remediation service like SERVPRO® of Shrewsbury/Westborough for extensive or recurring mold problems. We have the expertise and equipment to handle mold issues effectively, ensuring a healthy living environment for you and your loved ones. Don't hesitate to contact SERVPRO® for all your mold remediation needs in Shrewsbury and the surrounding areas. Stay mold-free and enjoy a fresh home!

Mold 101: Understanding Mold Growth, Risks, and Remediation

10/14/2023 (Permalink)

Mold is a common concern for homeowners in this humid New England climate, but understanding its growth, risks, and proper remediation is key to maintaining a healthy home. In this blog, we'll delve into the basics of mold to help you protect your property and your loved ones.

Understanding Mold Growth

What is Mold?

Mold is a type of fungus that thrives in damp, humid conditions. It reproduces by producing tiny spores that are invisible to the naked eye and can be carried by air, water, or even on clothing.

Common Mold Types in Shrewsbury

In our area, common molds include Aspergillus, Penicillium, Cladosporium, and the notorious Stachybotrys (often referred to as "black mold").

Ideal Conditions for Mold Growth

Mold loves moisture and warmth. In Shrewsbury's humid summers and rainy seasons, it can quickly become a problem in homes, especially in basements, bathrooms, and attics.

Property Damage

Mold can also damage your home's structure and belongings. It can weaken building materials, stain surfaces, and destroy personal items.

Mold Remediation and Prevention

Identifying Mold

If you suspect mold in your home, look for visible signs like discoloration, a musty odor, or water damage. Professional mold inspections can provide a comprehensive assessment.

Mold Removal

Proper mold removal involves containing the affected area, removing contaminated materials, and cleaning and disinfecting surfaces. DIY solutions are not recommended, as they may worsen the problem.

Preventing Mold

To prevent mold growth, keep your home well-ventilated, maintain low humidity levels, fix leaks promptly, and use dehumidifiers if necessary. Regularly clean and maintain your HVAC system and consider mold-resistant products for high-risk areas.

Why Choose SERVPRO® for Mold Remediation in Shrewsbury

Our Shrewsbury-based team is intimately familiar with the local climate and the unique mold challenges it presents. SERVPRO® employs state-of-the-art equipment and proven techniques for safe and effective mold remediation. Our technicians are IICRC certified and trained to handle mold infestations with precision and care.

Mold management in Shrewsbury, MA, is a critical aspect of homeownership. Understanding the basics of mold growth, its associated risks, and the importance of professional mold remediation is key to maintaining a clean and safe living environment. If you suspect mold in your home, don't hesitate to contact SERVPRO® of Shrewsbury/Westborough for prompt and expert assistance. We're here to help you keep your home mold-free and your family healthy.

Give Your Home a Seasonal Tune-up!

4/24/2023 (Permalink)

Routine maintenance can help prevent the common sources of fire and water damage in homes and businesses.

Local SERVPRO^® franchise professional says routine maintenance can help prevent the common sources of fire and water damage in homes and businesses
 

Shrewsbury, MA (Grassroots Newswire) April 2023 - Spring is the perfect time to assess the maintenance of your home after the long, cold, brutal winter months. A checklist from the National Center for Healthy Housing (NCHS) outlines what it takes to help ensure your home is healthy – such as keeping it dry, clean, well-ventilated, free from contaminants, pest-free, safe, and well-maintained.

As the disaster remediation specialists at SERVPRO know, unexpected issues can quickly turn your dream home into a nightmare. “While we specialize in cleanup, restoration, and construction after a fire or water loss, we think it’s even more important to do what you can to help prevent these losses in the first place,” says Donny McKendall of SERVPRO of Shrewsbury/Westborough. “Routine and effective maintenance will help you meet all these healthy home criteria and serves as one of your best defenses against the curveballs that can be thrown at your home.”

While catastrophic events like storm-related wind, water, and hail damage are usually covered by most standard homeowner’s insurance policies, many maintenance-related claims are not – such as leaks over time or mold from lack of ventilation.¹ So, on top of suffering a loss to property, there is a good chance the property owner will be on the hook for the entire cost of remediation and repairs.

To help pinpoint common areas of concern for routine home maintenance, the NCHH developed a Healthy Homes Maintenance Checklist. 

“We deal with the consequences of unfortunate disasters that negatively impact the lives of property owners every day,” says McKendall. “The routine and simple spring maintenance tasks on this checklist can help minimize the types of hazards we specialize in remediating, and they can preempt many of the bigger problems that can cause significant damage to your property.”

Fire

• Clean dryer vents and screens.
• Check electrical equipment for damaged cords.
• Test all ground fault circuit interrupters.

Water and Mold

• Clean downspouts and gutters and ensure they direct water away from your home.
• Look for damaged or failing waterproofing, often caused by storms, such as lifting shingles, loose siding, or leaks around doors and windows.
• Test your sump pump, including the check valve. Clear out floor drains.
• Check hoses for leaks under sinks and on your water heater, washer, and refrigerator water dispenser.

“As a leader in fire and water cleanup and restoration services, SERVPRO understands that there are some things we simply can’t control,” says Rick Isaacson, CEO of SERVPRO Industries, LLC. “The weather is certainly one of those things. In spring, storms may bring flooding rain, lightning-sparked fires, and high winds, all of which can wreak havoc on homes and businesses. That’s why it’s important to take control where we can. Performing timely spring maintenance could be one small step to helping prevent a larger disaster that could permanently impact your family or property.”

SERVPRO specializes in disaster cleaning, restoration, and construction services, helping to remediate damage, making it “Like it never even happened” for both commercial and residential customers.

About SERVPRO

For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, construction, mold mitigation, biohazard, and pathogen remediation. SERVPRO’s professional services network of more than 2,000 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO to help make it “Like it never even happened.”

¹ https://www.ready.gov/sites/default/files/2020-03/ready_document-and-insure-your-property.pdf

SERVPRO Urges Southborough Property Owners to Focus on Disaster Readiness as Spring Approaches

2/23/2023 (Permalink)

Focus on Disaster Readiness as Spring Approaches

Property damage remediation specialist says the importance of advance planning grows as severe weather and climate events become more frequent

Southborough, MA (Grassroots Newswire) February 9, 2023 - Since Fall 2022, the United States has experienced extreme weather from coast to coast ranging from major rain and flood events to hurricanes and tornadoes to extreme freezing conditions including a “once in a generation blizzard.” As catastrophic weather events impact property owners more frequently, it magnifies the need for disaster readiness ahead of this spring’s storm season.

The National Centers for Environmental Information (NCEI), part of the National Oceanic and Atmospheric Administration (NOAA), reports that from 1980-2022, there were, on average, 7.9 “billion-dollar” events each year. In 2021, there were 20 “billion-dollar” weather or climate disaster events, and 2022 delivered another 18 – each year more than doubling the previous multi-year average.¹

“These statistics are revealing,” says Donny McKendall of SERVPRO^® of Shrewsbury/Westborough, “but not surprising to businesses like SERVPRO who specialize in disaster response and remediation. SERVPRO franchise owners experience the real-life impact of events like these as home and business owners reach out for help after flooding, fire, wind, and other natural disasters wreak havoc on their properties. That’s why we continue to emphasize the importance of preparing in advance before disaster strikes.”

Because spring weather can be particularly unpredictable, McKendall urges property owners in the Southborough area to take advantage of state, federal and other online resources now to prepare for a possible severe weather event. The Centers for Disease Control (CDC) offers tips here² for preparing an emergency kit to have on hand. The Federal Emergency Management Agency (FEMA) offers an emergency preparedness checklist here³, and more ideas and tools are available from sources like the Red Cross, the AARP, and others.

According to Rick Isaacson, CEO of SERVPRO Industries, LLC, the number of calls for help and web traffic to SERVPRO.com increased more than 300% after the most recent winter storm event in late December 2022 over the same period last year (12/22/22 – 12/28/22).

“Advance preparation might have helped some of these property owners literally weather the storm with less damage,” said Isaacson. “And for those whose homes or businesses were severely damaged or destroyed in spite of efforts to avoid damage, advance preparation would mean that critical papers, contact numbers, insurance information, and recovery plans would be close at hand. Time spent improving your disaster readiness is time well spent.”

SERVPRO specializes in disaster cleaning, restoration, and construction services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. 

¹ https://www.ncei.noaa.gov/access/billions/

² https://www.cdc.gov/nceh/features/springweather/index.html

³ https://www.energy.gov/sites/prod/files/FEMA_Red-Cross_Emergency_Preparedness_Checklist.pdf

About SERVPRO

For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, construction, mold mitigation, biohazard and pathogen remediation. SERVPRO’s professional services network of more than 2,000 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners and major insurance companies alike rely on SERVPRO to make it “Like it never even happened.”

###

Extreme Temperatures Have Led to a Record Number of Burst Pipes and Water Damage Calls

2/9/2023 (Permalink)

The SERVPRO Storm Team is Here to Help During the Current Water Damage Surge.

SERVPRO would like to remind residents and business owners that we are “Here to Help.” Serving the people of this community is our number one priority. Due to the recent frigid cold snap and wave of burst pipes/ water damage it has caused, our current call volume is at a record high. Our goal is to complete each job safely and quickly and get to the next family or business owner in need as soon as we can. To do this, the SERVPRO Storm Team has been activated, it consists of several SERVPRO franchises from different areas of the country who have stepped in to help meet demand. The SERVPRO Storm Team has deployed additional crews and equipment to the most heavily impacted areas.

Please know we are experiencing higher than normal call volumes. Calls will be addressed in the order they were received and we are working to connect you with a local storm team crew as soon as possible.

Is Your Westborough Property Protected from Freezing Pipes?

2/3/2023 (Permalink)

If you do find yourself facing water damage due to frozen or burst pipes SERVPRO is Here to Help®.

When faced with artic temperatures it’s important to protect your pipes from freezing. Frozen pipes can lead to a rupture and we all know even the smallest of cracks in a pipe can gush hundreds of gallons of water causing flooding, water damage, structural damage and potential mold issues. 

Quickly falling temperatures and inadequate insulation are key contributors  to frozen pipes.

The following preventative measures can help reduce your risk of frozen water pipes this winter:

• Seal any cold air leaks. These can often be found around dryer vents, electrical wiring, dryer vents or pipes. You can use caulk or insulation to keep the cold air out.
  
• Insulate your pipes. The more exposed the pipes are, the greater the risk for freezing.
  
• Let it drip. Let warm water drip from a faucet.
  
• Leave cabinets open to allow heat to circulate around pipes.
  
• Turn off outside faucets and remove garden hoses.
   

Here are some tips to follow if your do freeze :

• Open your faucets all the way to encourage water flow.
  
• Make sure you know where your water shut off valve is.
  
• Remove the insulation around pipes and gently heat with a hair dryer or wrap with warm soaked towels. NEVER use an open flame or blow torch to defrost your pipes!

If you  do find yourself facing water damage due to frozen or burst pipes SERVPRO is Here to Help®.
When water damage strikes, a fast response is critical. You can reach us 24/7. Day or night, Shrewsbury residents and business owners can rely on  the #1 Brand in the industry to respond immediately to your water emergency and work to make it Like it never even happened.^®

Property Owners in Grafton Know There’s No Such Thing as a Small Water Disaster!

7/27/2022 (Permalink)

Call today 508-393-7898 SERVPRO of Shrewsbury/Westborough can help ensure the value of your property.

There is no such thing as a small disaster- especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub-floors, causing major problems over time. You need help fast.

SERVPRO^® of Shrewsbury/Westborough is Here to Help.

No matter the time of day or night, the professionals of SERVPRO of Shrewsbury/Westborough are available to begin emergency mitigation. Emergency mitigation means under normal circumstance, a SERVPRO franchise professional can be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility.

Every SERVPRO professional is trained and understands how to manage the drying process. By utilizing state -of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages. SERVPRO will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents.

Call today 508-393-7898 SERVPRO of Shrewsbury/Westborough can help ensure the value of your property.

SERVPRO of Shrewsbury/Westborough Offers Fast, Reliable, Biohazard & Crime Scene Cleanup And Restoration Services.

7/27/2022 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Shrewsbury/Westborough also offers fast, reliable, biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

The SERVPRO of Shrewsbury/Westborough professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. SERVPRO can remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from an accident, trauma, crime, or death. Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes and buildings by thoroughly cleaning, disinfecting, and deodorizing the structure. SERVPRO of Shrewsbury/Westborough professionals can help with the following issues: bloodborne pathogens, methamphetamine labs, crime scene residues, arson, vandalism, sewage backups, black water intrusions, and mold mitigation and remediation. There is a lot we can do! From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO can clean and restore your property and contents. We can also provide general cleaning and/or deodorization services for situations resulting in graffiti, eggs, spoiled food, and human or animal waste. State and local regulations vary.

HERE TO HELP. 508-393-7898
Contact your local SERVPRO of Shrewsbury/Westborough today for 24-hour emergency services. 

Shrewsbury, MA Celebrates Summer Safely

7/1/2022 (Permalink)

Call SERVPRO of Shrewsbury/Westborough to help make it "Like it never even happened." 508-393-7898

Summer is synonymous with barbecues, parades, and firework displays; but along with all the festivities are plenty of visits to the emergency room?especially during the month of July.

Each year, around 230 people are injured badly enough to require medical treatment after fireworks related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren't considered. SERVPRO wants you to have an enjoyable and safe summer.

Consider the following tips to help ensure your summer celebrations are disaster-free:

• Propane and charcoal barbecue grills should only be used outdoors.

• The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches.

• Keep children and pets away from the grill area.

• Keep your grill clean by removing grease or fat buildup from the grill and in trays below the grill.

• Never leave your grill unattended.

• When using a charcoal grill, let the coals completely cool before disposing in a metal container.

• Anyone using fireworks or standing nearby should wear protective eyewear.

• Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire. Children should never pick-up fireworks that may be left over as they may still be active.

• The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

If your residential or commercial property suffers from structural fire damage, call SERVPRO of Shrewsbury/Westborough to help make it "Like it never even happened." 508-393-7898

How Clean Are Your Westborough Property’s Ducts?

6/28/2022 (Permalink)

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your home or office.

Keeping your HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help you save money. Duct cleaning may not always be necessary. Let SERVPRO inspect your HVAC system and ductwork and make the proper recommendations about the best way to address any indoor air quality concerns.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO can often times restore

the HVAC system and ductwork to pre-damage condition. SERVPRO uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before the vacuuming begins.
  
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ductwork to a container.
  
• Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the airstream.
  
• Filters will either be cleaned or replaced to remove odor and dirt.

Call SERVPRO of Shrewsbury/Westborough to help protect your health and your property from ventilation and air quality issues. 508-393-7898

SERVPRO's Disaster Recovery Team Is Ready Whenever & Wherever You Need Us!

6/28/2022 (Permalink)

Faster to any size disaster. This is not just another catchy line for SERVPRO. It is a commitment from each SERVPRO franchise professional to be there when you need them most.

Whether you are a small business or homeowner facing water or fire damage, or you are a property manager dealing with a widespread disaster, the SERVPRO franchise system has the resources (equipment, products, fleet, people) to respond quickly and efficiently. The sooner

help arrives, the sooner restoration begins and the sooner you can resume life and business as usual.

Your local SERVPRO franchise is just the tip of the iceberg! Should a major disaster occur, such as a flood or wildfire, SERVPRO's Disaster Recovery Team is always poised and ready to go where they are needed.

So no matter the size, call your local SERVPRO franchise professionals today! Backed by a system of franchises more than 2,000 strong, we'll help make your property disaster, "Like it never even happened."

Managing Mold? Yes, We’ve Got A Pro For That.

6/1/2022 (Permalink)

In less than 48 hours, mold can quickly become a problem in your home or business when there is a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your local SERVPRO franchise professionals have the industry training, certifications, protective gear, and specialized equipment necessary to handle your mold problem.

Although every mold scenario is different requiring a unique solution, the general mold remediation process stays the same. Your local SERVPRO understands mold and mold growth and has what it takes to remediate the mold that happens to show up in your home or business.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

We’re Here to Help protect your health and your property. If you think  you may have a mold problem call the Pros at SERVPRO of Shrewsbury/Westborough 508-393-7898

Post Construction Cleanup & Restoration In - We’ve got a Pro for That!

6/1/2022 (Permalink)

When have to finish on time - SERVPRO help can help you  meet your project deadlines through post-construction services.

Structural integrity, materials, labor, safety, customer satisfaction and deadlines- the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors open on time.

Our SERVPRO Professionals can help you meet your deadlines by providing thorough post-construction services in a timely manner.

These services include:

• Post Construction Cleaning
  Once the floors are down and the drywall is up, it's time to remove the dirt and debris to prepare for the finish work. SERVPRO can help with debris removal and cleaning services.
  
  
• Dehumidification and Drying
  During the construction phase, a building can trap moisture. SERVPRO can help you with eliminating moisture and preventing potential mold growth.
  
  
• Final Cleaning
  There's nothing like a first impression, you want everything perfect when you first open your doors. SERVPRO provides the professional cleaning services to have you your property looking it's best. To learn more about our commercial cleaning services click here.
  
  
• Emergency Response Restoration and Cleanup Services
  The last thing you need is fire damage, water intrusion or mold growth slowing down or stopping the completion of your projects. SERVPRO’s 24-hour emergency restoration, mitigation and cleanup services will get you back on schedule quickly. Click Here to learn more about our 24-hour Emergency Services.
  

SERVPRO of Shrewsbury/Westborough will help you to make sure your finished project is looking its best. Call 508-393-7898

National Lightning Safety Awareness Week this June 19-25th

5/31/2022 (Permalink)

Have Storm or Flood Damage? Call Us Today 508-757-7885

Celebrate National Lightning Safety Awareness Week this June 19-25th. It started back in 2001 to call attention to lightning being such an underrated killer. Since then, U.S. lightning fatalities have dropped from about 55 per year to less than 30. This reduction is largely due to greater awareness and people seeking proper safety when thunderstorms threaten. During National Lightning Safety Awareness Week this year, it is encouraged that you learn more about it and how to stay safe!

One solution to keep your home safe from lightning are lightning rods. Lightning rods (and the accompanying protection system) are designed to protect a house or building from a direct lightning strike and, in particular, a lightning-initiated fi re. It's important to note that lightning protection systems do not prevent lightning from striking a structure, but rather intercepts a lightning strike, providing a conductive path for the harmful electrical discharge to follow and disperse the energy safely into the ground. These components must be properly connected (bonded) to minimize the chances for any sparks or side flashes to occur. While lightning rods protect a structure from a direct lightning strike, a complete protection system is needed to help prevent harmful electrical surges and possible fi res caused by lightning entering a structure via wires and pipes. Lightning protection may also be needed for gas piping.

There are three main ways lightning can enter a structure: a direct strike, through wires or pipes that extend outside the structure or through the ground. Once in a structure, lightning can travel the electrical, phone, plumbing, and radio/television reception systems. Lightning can also travel through any metal wires or bars in concrete walls or flooring. Learn more about how you can protect your home or property today.

June is Pet Preparedness Month

5/31/2022 (Permalink)

Your pets are an important member of your family, so they need to be included in your family's emergency plan. To prepare for the unexpected follow these tips with your pets in mind:

1. Make a plan.
2. Build an emergency kit.
3. Stay informed.

If you have a plan in place for you and your pets, you will likely encounter less difficulty, stress and worry when you need to make a decision during an emergency. If local offi cials ask you to evacuate, that means your pet should evacuate too. If you leave your pets behind, they may end up lost, injured, or worse. Many public shelters and hotels do not allow pets inside, which is why it is so important to have a plan in place ahead of time. Consider having your pet microchipped too! If you get separated, this will help you identify them.

How to Avoid Lingering Smells?

5/31/2022 (Permalink)

Odor Removal and Deodorization- We’ve got a Pro for that. Call 508-393-7898

Summertime is known for being overscheduled with lots of jam-packed activities and the "go, go, go" mentality. While you and your family are getting out of the house to enjoy the sunshine and outdoors this season, you may not realize the smells that can build and linger in your home.

Warmer months bring more moisture, water, unique smells, and new routines that may introduce new odors into your home. If odors are left alone and stagnant for too long, it can disrupt your fun by leaving you with a burden that requires only cleanup professionals to fix.

Is your furry friend a little too excited to spend time outside now that the weather is nice? Puddles, dirt, mud and grass can all end up in your home from your pets fur or paws. These outside contaminants can end up embedded in to your rugs and carpets leaving a gross smell if not cleaned right away.

Pool days can also increase the chances of a wet and sour smell. Dripping bodies on your floors can turn the carpet musty, along with wet towels thrown in a heap and left dirty for too long. Once moisture makes its way into your home, it can sometimes be difficult to get out.

Keeping your windows open on a nice day is a perk of the summertime season but it can also increase the

opportunity for unwanted odors. Smoke from a campfire or grill can soak into your walls leaving behind the lingering odors of smoke, food and grease.

Fun in the sun, pool days, and grilling al fresco make up some of the best parts of the summertime season.

You can count on your local SERVPRO franchise professionals to eliminate these odors at the source with limited interruptions to your busy schedule.

Odor Removal and Deodorization- We’ve got a Pro for that. Call 508-393-7898

Ready, Set, Grill!

5/17/2022 (Permalink)

When fire and water take control of your life, we help you take it back.

Local SERVPRO fire remediation specialist advises Shrewsbury grill masters to prepare now for a safe, savory outdoor cooking season

Shrewsbury, MA (Grassroots Newswire) May 17, 2022— For many, the Memorial Day weekend marks the unofficial start of the summer season. The National Fire Protection Association (NFPA) warns families that the onset of the summer season also marks a rise in home fires started by outdoor grilling activities. According to the NFPA, on average, 10,600 home fires are started by grills each year. July is the peak month for grill fires, followed by June, May, and August.¹

“Sixty-one percent of U.S. households own a gas grill,” says fire remediation specialist Donny McKendall  of SERVPRO of Shrewsbury/Westborough. “A total of sixty-four percent own at least one outdoor BBQ, grill, or smoker. The popularity of this outdoor cooking equipment combined with longer, warmer days creates a unique fire hazard that should be taken seriously.”

The time to take precautions is now, adds McKendall, before the outdoor cooking season is in full swing. The NFPA offers these basic tips for fire-safe grilling:²

For gas/propane grills:

• Check the gas tank for leaks before using.
• Open the lid on all gas grills before lighting the grill.

For charcoal grills:

• Use only charcoal starter fluid to start the fire but never add it or any flammable liquids to a fire that is burning.
• Cool coals completely before you dispose of them in a metal container.

For all grills:

• Place grill well away from house and deck railings. Don’t place under eaves or branches.
• Remove grease and fat buildup from grills and trays after each use.
• Keep children and pets at least three feet away from the grill.
• Never leave the grill unattended when in use.

“Basic precautions set the stage for a safe and enjoyable outdoor cooking season,” says McKendall. “Life is unpredictable, but you can take steps to control the risk of house and property fires caused by outdoor cooking. Whether you are strictly a summer grilling warrior or you use your grill year-round, simple, common-sense actions can help ensure that the only smoke you smell this summer is the sweet aroma of steaks and vegetables grilling.”

SERVPRO specializes in fire and water cleanup and restoration services and repair services, helping to remediate damage for both commercial and residential customers.

¹ https://www.nfpa.org//-/media/Images/Infographics/Grilling-Infographic2020BIG.png

² https://www.nfpa.org/News-and-Research/Publications-and-media/Press-Room/News-releases/2021/NFPA-offers-safe-grilling-tips-and-recommendations-to-prevent-fires-and-injuries

###

About SERVPRO

For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, construction, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional services network of more than 2,000 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO to make it “Like it never even happened.”

New England SERVPRO® Owners Team Up with Red Sox

5/16/2022 (Permalink)

"Our SERVPRO New England team is excited to cheer the Boston Red Sox to victory alongside our community! Let's go, Red Sox!"

A group of local business owners become a Proud Partner of the Boston Red Sox

A group of SERVPRO franchise owners in northern New England is proud to announce their collective sponsorship of the Boston Red Sox for the 2022 season. The SERVPRO owner group, which is made up of more than 30 SERVPRO franchise owners, is excited to come together and partner with their beloved Red Sox, making this sponsorship one of the first of its kind for SERVPRO. 

"This new deal illustrates the SERVPRO family's love for their local communities, fellow New Englanders, and America's favorite pastime," said Jesse Mathewson, SERVPRO Marketing Team Member. 

The sponsorship is marked by two LED signs that will illuminate SERVPRO's distinctive green and orange on the first and third baselines at every home game in historic Fenway Park, home of the Red Sox. The group will also sponsor National Clean Up Day on September 17, including the pregame ceremony and in-park promotions when the Red Sox host the Kansas City Royals.

This isn't the first interaction between the Red Sox and the brand, as SERVPRO's certified restoration specialists had the honor of cleaning and sanitizing Fenway Park at the onset of the COVID-19 pandemic in 2020. 

"Being selected to assist an institution like Fenway Park, prioritizing safety above all else, following all IICRC guidelines and CDC protocols, was a privilege," Mathewson said. "Ever since that initial interaction with such a first-class organization, we knew we wanted to take the next step to making the partnership bigger."

SERVPRO's full spectrum of restoration, mitigation, construction, cleaning, and decontamination services are offered year-round, but one thing SERVPRO and the Boston Red Sox have in common is how each gears up during the Spring season. 

"Spring is the perfect time to have your residential or commercial property cleaned and sanitized by our team of certified technicians from our New England SERVPRO locations," Mathewson said. "We are proud to support the Red Sox and our local communities, not only with this sponsorship, but with any emergency or upcoming services and projects this year."

"Our SERVPRO New England team is excited to cheer the Boston Red Sox to victory alongside our community! Let's go, Red Sox!" 

Building Safety Month 2022 | Safety for All: Building Codes in Action

4/29/2022 (Permalink)

Building Safety Month 2022 | Safety for All: Building Codes in Action

Building Safety Month is an international campaign that takes place annually in the month of May to raise awareness about building safety, according to the International Code Council (ICC) website. This increasingly popular campaign reinforces the need for the adoption of modern, regularly updated building codes, and help individuals, families and businesses understand what it takes to create safe and sustainable structures.

This initiative is presented by the International Code Council, a nonprofit association that is focused on building safety worldwide. The Code Council provides a wide range of building safety solutions and develops codes and standards used around the world to construct safe, sustainable, affordable, and resilient structures.

All communities need building codes to protect their citizens from disasters like fires, weather-related events such as flooding, and structural collapse. Model building codes, adopted and enforced by well-trained professional code officials, are society's best way of protecting homes, offices, schools, manufacturing facilities, stores, and entertainment venues.

The theme for this year's campaign is Safety for All: Building Codes In Action. Regularly updated codes and a strong system of strict code enforcement ensures that individuals and communities are safe in the buildings where they live, work, and play. This campaign is supported by four core themes that will be highlighted throughout the month:

Week 1: Planning for a Safe & Sustainable Tomorrow

Week 2: Exploring Careers in Building Safety

Week 3: Understanding Disaster Mitigation

Week 4: Creating a Safe & Abundant Water Supply

To learn more about the weekly themes, check out iccsafe.org. You can help spread the word about Building Safety Month, the importance of building safety, and the role of code officials with your community! Use the hashtag #BuildingSafety365 to join the global conversation on social media.

As always, if your residential or commercial property suffers from structural damage, call SERVPRO® of Shrewsbury/Westborough 508-393-7898 to help make it "Like it never even happened.®"

HURRICANE PREPAREDNESS WEEK May 1-7, 2022

4/29/2022 (Permalink)

HURRICANE PREPAREDNESS WEEK May 1-7, 2022

National Hurricane Preparedness Week is a nationwide eff ort during the fi rst week in May to raise awareness about being prepared for a hurricane to strike. This year it will be observed May 1-7, 2022.

One way you can observe this week is create an emergency preparedness plan. Your plan should answer questions about safe shelter, best evacuation routes, effective communication methods, etc. You can tailor your plan to the specific needs of your household and have regular meetings to review the plan with your loved ones.

Next, focus on where you live. Your home might be sturdy, but will it be sturdy enough to handle strong hurricane winds? Research hurricane building code specifications and make sure your home meets them. Also check to see if your home insurance company covers flooding.

Now is a great time to gather emergency supplies. From radios to flashlights to solar-powered chargers, you need to ensure you have everything you and your family need to survive. You should also restock on non-perishable food, water, and medicine to last for at least 3 days.

Hurricane preparedness is more important than ever before. Hurricanes have been getting worse due to climate change. Contact your local SERVPRO franchise for more readiness tips, including SERVPRO's Emergency READY Profile® (ERP). Having an ERP in place for your commercial facility can help minimize business interruption in the event of a disaster.

If your residential or commercial property suffers from storm damage, call SERVPRO of Shrewsbury/ Westborough to help make it "Like it never even happened."- 508-393-7898

To learn more about SERVPRO of Shrewsbury/ Westborough’s Storm Damage Cleanup and Restoration Click Here.

5 Interesting Facts About Hurricanes

4/29/2022 (Permalink)

URRICANE PREPAREDNESS WEEK May 1-7, 2022

1. The term "hurricane" was derived from the Taino Native American word "hurucane," which means the "evil spirit wind."

2. The planet Jupiter has a hurricane that is bigger than the Earth itself and has been spinning for 300 years.

3. Every second, a hurricane releases the same amount of energy as ten atomic bombs.

4. At least 40% of the hurricanes that happen in the United States occur in Florida.

5. Hurricanes are only known as "hurricanes" in North America. They are called "typhoons" in Asia and "tropical cyclones" everywhere else in the world.

You Can be Ruined Or You Can be Ready With The Help of Technology

4/29/2022 (Permalink)

We'll help you be "Ready for whatever happens."

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and to be in communication with others. From common technology you already use on a daily basis to taking a few extra steps to prepare, the following tips will help you be ready in the event of an emergency.

There are many places to store important information securely online. Services like Google Drive or Dropbox offer free ways to store different types of fi les, like medical records and identification documents.

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed. The American Red Cross offers Safe & Well check-in sites to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that becomes activated after natural disasters or a crisis. You will receive a notification from Facebook directly if you're located in the affected area at that time.

Make sure your contact information is updated in your phone and e-mail for communicating with family, friends, business contacts and others whom you may need to get in contact with before, during, or after a disaster. Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Put help in the palm of your hand by adding your local SERVPRO franchise to your personal and work phones. Your local franchise professionals are "Ready for whatever happens."

What You Need to Know: Wireless Emergency Alerts

4/29/2022 (Permalink)

Call a SERVPRO franchise professional. Working to make it “Like it never even happened.”

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities.

These alerts are designed to inform you of imminent threats to safety, such as extreme weather warnings, local emergencies requiring evacuation or immediate action, missing persons alerts in your area, or Presidential Alerts during a national event. A WEA can be sent to your phone when you may be in harm's way, without having to download an app or subscribe to a service. A WEA will look like a text message. It will typically show the type of alert including the time it was issued and from what agency + any action(s) you should take. For more information, visit ctia.org/wea.

It Just Makes Sense to Plan Ahead for Severe Spring Weather

4/22/2022 (Permalink)

One thing we can say about spring weather, it is unpredictable. It can swing between warm and cold temperatures, clear skies and storms- often within the same day. These quick and drastic weather changes can often lead to severe thunderstorms. Thunderstorms can bring lightning, flooding, and even the occasional tornado. We may not always know what spring weather has in store, but a little storm preparation can help to protect your home and commercial property from severe damage. Planning ahead just makes sense.

Hera are some tried-and-trues tips for being prepared for severe spring weather:

Being Forewarned Is Forearmed -Sign Up For Weather Text Alerts

The more information you have, the easier it is to plan and prepare. The Federal Emergency Management Agency (FEMA) sends text messages to keep you updated emergency situations. There is a FEMA app you can download to your phone.

Get to Know Your Insurance Coverage

Insurance coverage is a great way to prepare for the unexpected. Review your policy. Not all home owner’s insurance covers flood damage, familiarize yourself with your coverage. Know that if more is needed, it can take up to 30 days to take effect.

Examine the Exterior of Your Property

Be on the lookout for the following things:

• Check the foundation of your basement and along exterior walls to see if there are signs of new or past leaks.
• Consider having your roof inspected - make sure it hasn’t sustained winter damage and is ready for spring storms.
• Check the siding to see if it’s firmly in place
• Look for tree branches extending over your driveway or property that could fall in a storm.
• Downspouts need to be in place, gutters should be firmly attached and free of debris- check for sagging or leaking.
• Loose patio furniture should be secured or pulled inside when a storm comes.

Check Your Sump Pump

If you have a sump pump, now is the time make sure it working properly and perform any needed maintenance. Clear all debris and ensure your back-up is in working order.

SERVPRO of Shrewsbury/Westborough knows being ready for severe spring weather means planning ahead, performing regular maintenance on your property and being watchful after weather events but should the unexpected occur we’re Here to Help® 24/7.

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on SERVPRO of Shrewsbury/Westborough 24 hours, seven days a week.  Faster to Any Size Disaster and just a phone call away (508) 393-7898

For more information on recovering from water damage caused by weather-related disasters,

https://www.SERVPROshrewsburywestborough.com/storm-flooding-restoration

Flooded Basement Problems in Shrewsbury? We Can Help!

4/4/2022 (Permalink)

Basement Flooded? Call Us Today – We’re Here To Help (508) 393-7898

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Shrewsbury basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Shrewsbury/Westborough and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Here To Help (508) 393-7898

There Is Only One Team Green And That's SERVPRO.

4/4/2022 (Permalink)

Don't be fooled by lookalikes! There is only one Team Green and that's SERVPRO.

Since its founding in 1967, the SERVPRO franchise system has become a leader and provider of fire and water cleanup and restoration services, mold mitigation, biohazard remediation, and construction.

What began as a small painting business more than 50 years ago has grown into SERVPRO's professional services network of more than 1,900 individually owned and operated franchises that responds to property damage emergencies ranging from small individual disasters to large loss storm events.

Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as residential homeowners.

If you experience an unfortunate water, fire, or storm damage to your home or commercial property, call a company that is Ready for whatever happens.® Call your local SERVPRO franchise professionals!

We have earned our reputation as a leading provider in the cleanup and restoration industry. In keeping with our commitment to excellent service, we've developed the most extensive performance guidelines in the industry.

SERVPRO is available 24/7/365 to help with any emergency, any time. SERVPRO of Shrewsbury/Westborough will help to make it "Like it never even happened."

Faster to Any Size Disaster Need Emergency Service? Call Us 24/7 (508) 393-7898

Fire, Water or Mold- When the unexpected strikes, SERVPRO will get you back to business fast!

4/4/2022 (Permalink)

SERVPRO The #1 choice in Commercial Cleanup & Restoration.

We know you don’t have time to wait. At SERVPRO our number one priority is getting your business back in operation as quickly as possible.

There's never a convenient time for fire or water damage to strike your Westborough commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

SERVPRO is the company more businesses call when fire or water damage threatens  their bottom line. The #1 choice in Commercial Cleanup & Restoration. Call us today 508-393-7898

SERVPRO PRO TIP: Caring for Your Carpet

4/4/2022 (Permalink)

Need Carpet or Upholstery Cleaning? Call Today – (508) 393-7898

Our SERVPRO Pros know quality carpet is an investment worth protecting, so we offer the following tips for keeping them at their best.

Vacuum your carpets regularly and have them fully cleaned on a consistent basis before they start appearing dirty. Dirt builds up in layers, and when carpet visibly looks dirty, you're actually only seeing the dirt at the tips of the carpet fibers. If you wait until your carpets look dirty to have them cleaned, they may not be able to be restored to its original condition. That's why you should vacuum often!

The frequency of carpet cleaning depends on several factors. Carpets in homes without children, pets or smokers should be cleaned every six to 12 months. Carpets in homes with children, pets or where smoking is occurring need to be cleaned more often; every three to six months.

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. 508-393-7898

SERVPRO Knows How To Master Spring Cleaning Season

4/4/2022 (Permalink)

If you need a little spring cleaning help, don't worry! SERVPRO is Here to Help.

April showers bring May flowers, and a chance to tackle some spring cleaning! Spring is a great time to sweep those winter blues away and freshen up your environment. Luckily, SERVPRO is a pro in home cleaning. We know how it is. Sometimes things just happen: spills on the carpet, pet accidents, and the general wear and tear of everyday life. These things take their toll on your carpets, upholstery, and other items. Sometimes you just need a deeper clean for your home than you can do yourself. You need a professional cleaning company that can provide heavy duty cleaning services. That's when you can call the certified professionals at SERVPRO. We can clean carpets, upholstery, drapes, blinds, window treatments, ceilings, floors, and walls. SERVPRO offers specialty cleaning services too, including HVAC/air duct cleaning, biohazard/crime scene cleanup, document restoration and odor removal.

So many of our restoration services, such as mold remediation and fire damage, involve the quality of the air in your home. When you call SERVPRO for your home's HVAC and air duct maintenance, we bring that experience and professional training, just as we do to any other restoration or cleaning project. When you find your home has been invaded by a serious, persistent odor like smoke, pet, or sewage stench, it can be a challenging situation. Our team is trained to identify and eliminate offensive odors, whether they come from an inside or outside source. We won't simply mask odors but will use professional odor removal techniques to tackle the cause of the problem.

If you need a little spring cleaning help, don't worry! SERVPRO's residential cleaning services will not only ease the burden of the constant maintenance of your home, but will also create a safe, clean, and comfortable living environment for your family.

Need Cleaning Services? Call Us Today – (508) 393-7898

Healthcare Facilities Can Feel Good Knowing SERVPRO® Professionals Adhere To The Highest Sanitation Standards.

4/4/2022 (Permalink)

SERVPRO® Professionals Adhere To The Highest Sanitation Standards.

At SERVPRO® our professionals are trained in adhering to the highest sanitation standards. We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo specialized training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations. We also coordinate with environmental and infection control teams to establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job. Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

• Hospitals
• Assisted Living Centers
• Outpatient Surgical Centers
• Hospice Facilities
• Rehab Facilities
• Medical Office Buildings

Learn More About Our Commercial Cleaning Services: https://www.SERVPROshrewsburywestborough.com/commercial-cleaning

Learn More About Certified: SERVPRO Cleaned: https://www.SERVPROshrewsburywestborough.com/certified-SERVPRO-cleaned

Are Smoke and Soot Damage Causing Odor Problems in Your Grafton Home?

3/30/2022 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Graton Home.

Smoke and soot can be invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Shrewsbury/Westborough will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Learn more about our Fire Damage Repair and Restoration Click Here.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 508-393-7898

Prepare Now for Spring Severe Weather

3/29/2022 (Permalink)

Have Storm or Flood Damage? Call Us Today (508) 393-7898

Local SERVPRO disaster recovery professional alerts Shrewsbury property owners that “billion-dollar storms” are becoming more frequent

Shrewsbury, MA (Grassroots Newswire) March 2022- According to the National Weather Service, March marks the start of the spring severe weather season: “…three months of danger that can imperil the unprepared.1”

Data published by the National Oceanic and Atmospheric Administration (NOAA) reveals that severe weather events are becoming more frequent and more devastating2, said Donny McKendall, a disaster recovery specialist with SERVPRO of Shrewsbury/Westborough. NOAA reports that the period from 1980-2021 saw an annual average of 7.4-billion-dollar weather and climate events (adjusted to today’s costs). When they looked at only the five most recent years (2017-2021), the annual average grew to 17.2 events. Last year alone (2021) delivered 20 “billion-dollar” weather or climate disaster events.

“It’s not unusual to see severe weather in the spring,” says McKendall. “Whenever you have warm, moist air colliding with cool, dry air, you have the conditions for creating a thunderstorm, along with the possibility of lightning strikes, floods, hail, high winds, rip currents, and even wildfires and tornadoes. The problem is, you can’t prevent these severe weather events and you can’t predict very far in advance when and where they will hit. The only sensible approach is to take steps in advance to protect your family and property, especially as these disasters become more common.”

McKendall urges Shrewsbury area home and business owners to check out state and federal resources online for tips on planning and preparing for a severe weather emergency now, as the spring severe weather season arrives. One such resource is the National Center for Environmental Health of The Centers for Disease Control and Prevention (CDC), which offers suggestions for creating an emergency kit and preparing family members for severe weather emergencies at https://www.cdc.gov/nceh/features/springweather/index.html.

“Each year, SERVPRO professionals across the country respond to scenes of weather-related mayhem, helping families and business owners recover from flooding, fire, wind damage and more,” said McKendall “While we are standing by to help whenever we are needed, we hope that our neighbors in the Shrewsbury area will heed this warning from the CDC: ‘…prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.’”

SERVPRO specializes in disaster cleaning, restoration, and construction services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers.

For more information on SERVPRO of  Shrewsbury/Westborough please call 508-393-7898

###

About SERVPRO

For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, construction, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional services network of more than 1,900 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO to make it “Like it never even happened.”

1 https://toolkit.climate.gov/tool/national-weather-service-national-seasonal-safety-campaign

2 https://www.ncdc.noaa.gov/billions/overview

Flooding Can Cause Severe Damage to Your Residential and Commercial Properties, Are You Prepared?

3/29/2022 (Permalink)

SERVPRO of Shrewsbury/ Westborough can help to make it "Like it never even happened."- 508-393-7898

Floods are the most common natural disaster in the United States, according to Ready.gov. Failing to evacuate a flooded area or entering flood waters can often lead to serious injury or possibly even death.

Floods cause billions of dollars worth of residential and commercial property damage each year. Since floods can damage any property in almost any area, it is crucial to learn how floods form, the various types of floods there are, and how they can affect your property.

Flash floods are fast-moving waters that sweep everything in their path. They are caused by heavy rainfall or rapid snow thaw. Flash floods usually cover a relatively small area and occur with little to no notice, generally less than six hours. The rapid water torrents can move large objects like cars, rocks, and trees.

Coastal floods are caused by strong winds or storms that move towards a coast during high tide. When powerful waves breach the coast's dune the area is usually flooded. Coastal regions with fewer defenses and lower elevations are the most affected. The best time to repair a breach is during low tide.

River floods are characterized by gradual riverbank overflows caused by extensive rainfall over an extended period of time. The areas covered by river floods depend on the size of the river and the amount of precipitation.

Urban floods occur when the drainage system in a city or town fails to absorb the water from heavy rain. The lack of natural drainage in an urban area can also contribute to flooding. Water flows out into the street, making driving very dangerous. Although water levels can be just a few inches deep, urban floods can cause significant structural damage.

Pluvial floods form in flat areas where the terrain cannot absorb the rainwater, causing puddles and ponds to form. Pluvial flooding is similar to urban flooding, but mainly in rural areas. The agricultural activities and properties in areas where pluvial floods have occurred can also be seriously affected.

Flooding can cause severe damage to residential and commercial properties, but there are many ways to prepare and prevent it!

If your residential or commercial property suffers from flood damage, call SERVPRO of Shrewsbury/ Westborough to help make it "Like it never even happened."- 508-393-7898

To learn more about SERVPRO of Shrewsbury/ Westborough’s Storm Damage Cleanup and Restoration Click Here.

FLOOD TIPS: Preparation Gives You Peace Of Mind

3/29/2022 (Permalink)

Have Storm or Flood Damage? Call Us Today (508) 393-7898

Sometimes floods develop slowly, and forecasters can anticipate where a flood will happen days or weeks before it occurs. However, flash floods can occur within minutes and sometimes without any sign of rain at all. Being prepared can save your life and give you peace of mind.

If you have access to sandbags or other materials, use them to protect your home from flood waters if you have sufficient time to do so. (Filling sandbags can time more time than you think!)

Have a professional install check-valves in your plumbing to prevent flood waters from backing up into the drains of your home. Make sure the sump pump is working and consider having a backup. Make sure your electric circuit breakers, or fuses, are clearly marked for each area of your home. Be safe!

Corridor 9/ 495 Area 24 Hour Emergency Water Damage Service

3/29/2022 (Permalink)

SERVPRO of Shrewsbury/Westborough provides 24 hour fire and water damage restoration service in the Wachusett Area

SERVPRO of Shrewsbury/Westborough  is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (508) 393-7898

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Shrewsbury/Westborough has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Shrewsbury/Westborough

SERVPRO of Shrewsbury/Westborough specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team: https://www.SERVPROshrewsburywestborough.com/employee-photos

Our Highly Trained Restoration Specialists Can Restore Your Westborough Home

3/28/2022 (Permalink)

SERVPRO of Shrewsbury/Westborough  professionals- Working to make it “Like it never even happened.”

You have so much invested in your home- your time, energy and hard earned money. It is a reflection of you and makes an impression on all who enter it. When the you need work done- you should expect the best service at a fair price. The professionals at SERVPRO of Shrewsbury/Westborough are here to help. Our team is committed to providing fire and water restoration services as well as top-quality cleaning services for your entire home.

Residential Services

Whether your Westborough home has suffered flood damage, there’s been a kitchen fire  or your upholstery needs cleaning, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.

Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Have Questions? Call Us 24/7 – 508-393-7898

SERVPRO of Shrewsbury/Westborough is Still Here to Help

2/10/2022 (Permalink)

As we all continue to adjust to the changing situations that the COVID-19 pandemic is causing, SERVPRO is still Here to Help. While the surges continue, people remain hesitant to return to work and customers may wonder whether the businesses they patron are safe. The global COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you’ve chosen a higher standard of clean for all Americans?

Are you ready to be Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

With more than 1,900 franchises nationwide, SERVPRO is a trusted leader in the restoration industry.

SERVPRO professionals have been on the front lines of proactive and reactive COVID-related cleanup and are Here to Help.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

It’s National Burn Awareness Week

2/10/2022 (Permalink)

February 6-12, 2022 

The American Burn Association recognizes the first full week in February as National Burn Awareness Week (NBAW). Burn Awareness Week serves as, "a window of opportunity for organizations to mobilize burn, fire and life safety educators to unite in sharing a common burn awareness and prevention message in our communities," according to ameriburn.org. The theme for 2022 is, Burning Issues in the Kitchen. Cooking is the number one cause of residential fires in the United States. In fact, the American Burn Association

reports 47% of all home fires are caused by cooking.

Below are some tips to keep you and your family safe while cooking in the kitchen.

The best time to cook is when you are wide awake.

Always wipe the stove, oven, and exhaust fan after cooking to prevent grease buildup.

Turn pot or pan handles toward the back of the stove.

When heating food in the microwave, use microwave-safe cookware that allows steam to escape.

When frying, use a pan, lid, or splash guard to prevent grease splatter.

If you are simmering, baking, roasting, or boiling food, check it regularly. Remain in the home while cooking and use a timer to remind you to check on your food.

For more information: https://ameriburn.org/prevention/burn-awareness-week/

If you've had any amount of fire damage calling us is the first step toward restoration. SERVPRO of Shrewsbury/Westborough, Faster To Any Size Disaster. (508) 393-7898

When fire damage puts the things that matter most on the line, you need the very best help on the line as well. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of fire. Whether you’re responsible for 1,000 square feet or 100,000 – we’ll help you to make it “Like it never even happened.”

When Severe Weather Strikes Your Grafton, MA Property Make Sure to Practice These Generator Safety Tips.

2/9/2022 (Permalink)

Have Storm or Flood Damage? Call Us Today 508-393-7898

When faced with severe weather, storms and flooding you can always count on the professionals at SERVPRO to talk you through taking the proper action until the PROs arrive to help.

If you have a generator on hand for power outages during severe weather, follow the safety tips below provided by the American Red Cross.

• Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.

• To avoid electrocution, keep the generator dry and do not use it in wet conditions. Operate it on a dry surface under an open canopylike structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.

• Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.

• Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warnings.

Has your Spencer, MA  property been affected by storms and flooding?  Not to worry- we’ve got a PRO for that. SERVPRO Storm Damage Cleanup and Restoration

SERVPRO® of Shrewsbury/Westborough has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Have Storm or Flood Damage? Call Us Today 508-393-7898

Who Will You Call When Water Damage Strikes Your Westborough Area Property? Not to Worry- We Have a Pro for That!

1/25/2022 (Permalink)

When water damage takes control of your life, we help you take it back. Call us today 508-393-7898

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of receiving a loss notification, a SERVPRO of Shrewsbury/Westborough professional will be on-site to help ensure a water damage is handled by completing the following steps.

Inspection

SERVPRO of Shrewsbury/Westborough professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services

SERVPRO of Shrewsbury/Westborough professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO of Shrewsbury/Westborough professional will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services

SERVPRO of Shrewsbury/Westborough professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to its preloss condition.

Emergency Water Damage Tips

• Shut-off the water source, if possible or contact a qualified professional to stop the water source.
  
  
• Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  
  
• Remove as much excess water as possible by mopping and blotting.
   
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  
  
• Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
   
• Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
   
• Always avoid electrical shock hazards. Do not use your household vacuum cleaner to remove water! This could cause electrical shock or damage to the device.
   
• Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

When water damage takes control of your life, we help you take it back.  For more information on recovering from water damage, call us today 508-393-7898 

SERVPRO® Pro: Holiday Safety Travel Tips

11/19/2021 (Permalink)

Many of us have spent a significantly larger amount of time than normal at home over the last year and a half. With the holidays fast approaching, perhaps you are going to visit family or friends. When you intend to travel, taking a little extra time to prepare your house for your absence can keep your home safe, increase your peace of mind while you’re away, and help reduce the chances of unexpected problems.

For example, emptying the fridge and pantry of foods that will perish in your absence is a good practice; consider freezing items that could be saved for later. Throw your items away before your weekly trash pick-up, to avoid critters feasting on your refuse. To ensure that you are aware of any thawing of the freezer, place a cup of ice in there. When you return, if the ice is still separate, the food should be fine. If, however, the ice has melted, that indicates that the contents in your freezer thawed and re-froze, which means you should throw away what was in there.

Set your thermostat for your absence. Consider turning off the water at the main line. If you do turn off the water, remember to run the faucets until they are dry, and flush all the toilets and turn off their incoming water at the base of the tank. If you will be gone awhile, it might be a good idea to turn off your hot water heater as well, or set it to vacation mode, to save energy.

Make sure that all exterior windows and doors are locked, including the garage. If you have a hide-a-key, think about moving it inside, or giving it to a trusted neighbor in case of an emergency. If you have a fireplace, close the flue to prevent animals and birds from coming inside from that route.

Aside from ensuring that your home avoids accidental damage in your absence, you want it to appear that you are not gone. Set lights on a timer, ask your neighbors to check on your property, and do not post about being out of town on social media. By following these suggestions, you will be in a good position to enjoy your holiday season! 

SERVPRO® PRO Tips: Fire Extinguisher Use

11/16/2021 (Permalink)

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS.

• Pull the pin, pointing away from you and release the locking mechanism.
• Aim low. Point at the base of the fire.
• Squeeze the lever slowly and evenly.
• Sweep from side-to-side.

Read the instructions on the fire extinguisher and become familiar with it before a fire breaks out. Encourage your family members and coworkers to do the same.

Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility.

Choosing the Appropriate Fire Extinguisher

• Class A: This is the most common extinguisher, and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.

• Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.

• Class C: Designed for fires involving appliances, tools, or other equipment electrically energized or plugged in.

• Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with these metals.

• Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market for use in kitchens.

Our SERVPRO Pros are Fire and Water Damage Specialists

The professionals of SERVPRO®  have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

Have Questions? Call Us Today- 508-393-7898

Fall Fire Safety Tips for Your Grafton, MA Home

10/4/2021 (Permalink)

If you've had any amount of fire damage calling us is the first step toward restoration. Faster To Any Size Disaster. 508-393-7898

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe from potential fire hazards.

According to the National Fire Protection Agency, cooking fires are the number one cause of home fires and injuries. The leading cause of fires in the kitchen is unattended cooking. Here are some helpful hints when cooking your fall family dinners.

• Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
• If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while the food is cooking, and use a timer to remind you that you are cooking.
• Keep anything that can catch fire, like oven mitts, wooden utensils, food packaging, or hand towels, away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

Just get out! When you leave, close the door behind you to help contain the flames.

• Call 911 or the local emergency number after you get out safely.
• For an oven fire, turn off the heat and keep the oven door closed.
• If you try to fight the fire, be sure others are getting out and you have a clear path out.
• Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

If you are doing any outdoor cooking around a fire pit, consider the following to keep it a fun, but safe time for all:

• Check the wind conditions prior to starting the fire. Wind can make it hard to light the fire or blow embers around to surrounding brush or structures.
• Always have a fire extinguisher or water source nearby, like a water hose or water bucket.
• Never leave the fire unattended.
• Keep all children and pets at least three feet from the fire.

Does Your Family Have a Fire Escape Plan?

10/4/2021 (Permalink)

If you've had any amount of fire damage calling us is the first step toward restoration.r, Faster To Any Size Disaster. 508-393-7898

Fire can spread rapidly through your home, leaving you as little as one or two minutes to escape safely once the smoke alarm sounds.

To make the most of what little time you have, be proactive and establish a fire escape plan. Having a plan in place and practicing that plan will ensure everyone knows where to go when disaster strikes.

As a family, walk through your home and look at all possible exits, doors and windows. Create a map of your home, so everyone can visually see two ways out of every room, a primary and secondary evacuation route.

As you develop your family escape plan, consider the following steps, provided by the National Fire Protection Association (NFPA):

• Install smoke alarms in every sleeping room and outside every sleeping area on every level of the home.
• Walk through your plans with the family, making sure everyone can access the exits easily.
• Set an outside meeting point for the family once they've escaped.
• Once you're out, stay out and wait for help to arrive, do not go back into the burning structure.

Once you have a plan in place make sure all your fire safety supplies are in place and up to date. Smoke detectors need to replaced every 10 years, also replace the batteries in your smoke detectors every six months. Fire extinguishers need to be replaced every 12 years. Make sure you have fire extinguishers in the necessary areas of your home, the kitchen, utility rooms, garage, etc.

If your home has two floors, an escape ladder is a necessity for the safety of your family. Practice setting up the ladder from a first floor window, so everyone knows how to do it safely. Escape ladders can be placed near the windows on the second floor, providing additional escape options. You don't want to be searching for it during a fire.

Take all the necessary steps to prepare your family for a potential fire. Minutes of preparation now can save a life when it matters most.

If you have questions or concerns about smoke alarms or how to make a home escape plan, please contact your local Fire Department, or visit nfpa.org/public-education or  cpsc.gov/safety-education for more information.

Source: https://www.nfpa.org/Public-Education/Teaching-tools/Community-tool-kits/Fire-Safety-for-Multigenerational-Families-Living-Together

If you've had any amount of fire damage calling us is the first step toward restoration. SERVPRO of Shrewsbury/Westborough, Faster To Any Size Disaster. 508-393-7898

SERVPRO is thrilled to announce its support of the First Responders Children’s Foundation.

10/4/2021 (Permalink)

SERVPRO, along with its more than 1,900 franchise owners across the U.S. and Canada, is proud to be able to give back

to first responders in two ways in honor of the 20th anniversary of 9/11 this summer – and beyond.

SERVPRO is thrilled to announce its support of the First Responders Children’s Foundation. FRCF does the noble work of

providing financial support to children and families who have lost a parent in the line of duty or who are enduring hardship

due to tragedy. Beyond that, FRCF funds educational programs operated by first responder organizations that benefit

children and the communities in which they live.

To launch the relationship with FRCF, SERVPRO is donating an initial $100,000 to help support FRCF’s mission.

“As CEO, I cannot overstate how proud SERVPRO is to present the Firefighter Appreciation Program or how excited we

are to announce our support of the First Responders Children’s Foundation. We applaud the foundation’s work, and we are

proud to support the children and families of first responders,” SERVPRO CEO Rick Isaacson said.

FEMA’s National Preparedness Month Spotlights the Importance of Understanding and Managing Risk

8/20/2021 (Permalink)

SERVPRO of Shrewsbury/Westborough disaster mitigation specialist urges area residents to create a disaster management and recovery plan before the unexpected happens

Shrewsbury, MA (Grassroots Newswire) August 18, 2021— September is National Preparedness Month, part of the ongoing “Ready”¹ initiative of the Federal Emergency Management Agency (FEMA). According to FEMA’s “Are You Ready”² guide, the first step in effective disaster preparedness is to understand your specific risks—first by identifying the hazards that could possibly affect you and then by evaluating your actual vulnerability to those sources of danger.

“Once you understand your risks, you can effectively plan to mitigate them by decreasing your vulnerability and then manage their consequences quickly and effectively if the worst does happen,” says disaster mitigation specialist Donny McKendall of SERVPRO^® of Shrewsbury/Westborough. “Of course, individual home or business owners’ risks vary depending on their location, but regardless of where you live or work, FEMA’s guide has some basic steps that everyone can take to prepare for the unexpected.”

1. Create a family communication and shelter
2. Sign up for emergency alerts, including FEMA alerts³.
3. Build your savings if possible and keep a small emergency fund of cash on-hand at
4. Create an Emergency Financial First Aid Kit⁴: Gather and safeguard critical documents like deeds, medical information, insurance policies, and a list of your household belongings.
5. Create an emergency kit⁵ with basic tools and enough food and water to last 72 hours and keep the contents fresh and up to date.

In addition to the planning tools and checklists provided by FEMA, businesses like SERVPRO that specialize in disaster mitigation and restoration offer free tools that make disaster recovery easier. The free SERVPRO READY app⁶ allows home and business owners to store essential contact and property information electronically where it can be accessed in seconds with a mobile device. Local business owners who designate SERVPRO of Worcester as their disaster mitigation and restoration provider benefit from a no-cost assessment of their facility along with help completing a comprehensive Emergency READY Profile^® (ERP) to be stored in the READY app.

“The uncomfortable truth is that no amount of preparedness will prevent disasters from striking, but preparedness can help disaster victims survive and then recover,” says McKendall. “When disaster strikes, sometimes it’s difficult to even know where to start picking up the pieces. Having critical documents and details at your fingertips helps, but so does having access to professionals who know

how to help you return to normal, "Like it never even happened." The disaster remediation specialists at SERVPRO of Shrewsbury/Westborough know what to do when you don’t know which way to turn. We’re here  to help when you need us.”

For more information on SERVPRO^® and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com.

¹ 2021 Preparedness Calendar | Ready.gov

² https://www.ready.gov/sites/default/files/2021-03/are-you-ready-guide.pdf

³ https://www.fema.gov/about/news-multimedia/mobile-app-text-messages

⁴ https://www.ready.gov/sites/default/files/2020-03/ready_emergency-financial-first-aid-toolkit.pdf

⁵ https://www.ready.gov/kit

⁶ https://ready.SERVPRO.com/home/mobileapp

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional services network of more than 1,900 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO to make it "Like it never even happened."

When Water Damage Strikes Your Westborough Property, Restoration Through Mitigation Is Less Expensive Than Replacing!

8/20/2021 (Permalink)

When water damage takes control of your life, we help you take it back. Call us today (508) 393-7898

When water damage affects your Westborough property, you want it restored as soon as possible. Mitigation requires quick action. The faster SERVPRO^® of Shrewsbury/Westborough Professionals arrives on-site to perform water cleanup, the better the results – including lower claim costs.

Lower Recovery Costs – The SERVPRO^® System Helps Save Money

• Emergency Mitigation Services help minimize additional property damages.
• SERVPRO^® of Shrewsbury/Westborough Professionals use specialized test equipment to determine hidden water.
• Restoration versus replacement of contents saves heirlooms and money too.
• By using advanced drying techniques, SERVPRO^® of Worcester Professionals monitor and ensure your property is properly dried.

Components of Proper Water Damage Restoration

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key components of a proper water damage restoration are Fast Action and Thorough Drying. It’s important to handle every water problem as a real threat to your property.

When water damage takes control of your life, we help you take it back. Call us today (508) 393-7898

When Disaster Strikes Your Northborough, MA Restaurant We’ll get you back to Service Fast!  

8/6/2021 (Permalink)

Northborough, MA. The restaurant business and food service industry are numbers-driven. When fire or water damage strikes every minute your facility is closed is money lost.

AT SERVPRO of Northborough our number one priority is getting your business and dining room back in operation as quickly as possible. When disaster strikes your restaurant or manufacturing center, you need the expertise of a team who is trained in food service cleanup. At SERVPRO our specialists are trained in health codes, regulations and the use of food-safe products. We understand the importance of getting your dining room, kitchen or production operational with minimal or no interruption at all. We’ll work to ensure all surfaces are restored and sanitized to health and food safety specifications, and you are able to get back to business quicker.

Our experience in the food service industry has given us the ability to provide a variety of detailed services for the following types of facilities:

• Food Manufacturing Facilities
• Food Distribution Centers
• Fast Food Restaurants
• Fine Dining Restaurants
• Senior Living Facility Kitchens
• School Cafeterias

Call SERVPRO of Northborough 508-393-7898 to get you back in service faster.

When Damage Threatens The Hospitality Industry In Westborough, MA There’s One Number To Call.

8/5/2021 (Permalink)

SERVPRO of Shrewsbury/Westborough Commercial Building Restoration Services

24 hours a day and seven days a week, SERVPRO of Shrewsbury / Westborough responds quickly to your Westborough business’s fire, water, and mold damage emergencies. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

SERVPRO of Shrewsbury/Westborough Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you can trust the professionals of SERVPRO of Shrewsbury / Westborough. We’ll get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. Learn more about our commercial cleaning services:

• Commercial Cleaning Services

At SERVPRO of Shrewsbury/Westborough we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.  When water or fire damage strikes Call 508-393-7898, we’ll make it "Like it never even happened."^®

How Can I Prevent BBQ Fires & Burn Injuries? Ask a SERVPRO Pro

7/13/2021 (Permalink)

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (508) 393-7898

In our July installment of “Ask a SERVPRO Pro” we speak with, Donny McKendall, President and Owner of SERVPRO of Worcester &  SERVPRO of Shrewsbury/Westborough. Donny offered safety tips to help outdoor chefs prevent fires & burn injuries.

Summer is almost here! That means people are spending more time outdoors entertaining and cooking. Local fire and disaster remediation specialist Donny McKendall of SERVPRO® of Worcester, SERVPRO Of Shrewsbury/Westborough knows that the number of grill fires will increase, peaking in July. “Charcoal and gas grills, barbeques and the like are involved in an average of more than 5,000 structure fires each year and almost 5,000 additional outdoor fires,” said McKendall. Beyond that, McKendall adds, grilling accidents result in 19,700 trips to the hospital annually. Thermal burns account for 9,500 of those visits, and children under the age of five account for an average of 2,000, or 39 percent, of those burns.¹ McKendall knows that families can take steps to protect their home from damage and their family from injuries and still enjoy home-grilled, summer meals.

Before you grill: ¹

• READY: Clean grill racks and grease trays. For gas grills, check the gas tank hose for leaks at the beginning of the season.
• SET: Choose a safe, firm, level spot for the grill away from coolers, running children and pets, and mingling guests. Grill outside, never in a garage or under the awning on a deck, the eaves of your home, or low-hanging branches.
• GO: Prepare the grill for cooking carefully. For charcoal grills, use a charcoal chimney with newspaper, a charcoal starter fluid, or an electric charcoal starter plugged into an outdoor-rated extension cord. For gas grills, open the lid before turning the grill on. If you smell gas after the grill is lit, do not try to move the grill. Get away from the grill and call the fire department.

While you grill: ²

• SAFE ZONE: Keep children and pets at least three feet away from the hot grill, both while you are cooking and after you serve the food. Grill surfaces can remain hot for an hour or more.
• SAFE TOOLS: Use long-handled grill utensils in good condition; avoid loose, flowing clothing; and wear flame-retardant mitts to adjust vents to help prevent burns.
• SAFE COOKING: Keep the fire under control. Manage flareups by adjusting grill height, using grill controls, or spreading out the coal bed. Keep baking soda within reach to control grease fires. Watch for blowing embers and have a fire extinguisher, a garden hose, or a bucket of sand handy to extinguish spark-triggered fires. Never attempt to move a hot grill.

“Home fires can be devastating, both financially and emotionally, because smoke and water damage often amplify the destruction to both the structure and its contents,” says McKendalll “While our SERVPRO-trained professionals are here to help you recover "Like it never even happened," if you do experience a structure fire, we believe that prevention is better than a cure. Fires and burn injuries caused by grills are not strictly a summer phenomenon. Nearly half of home grillers use their grill year-round, so it’s important to keep these safety guidelines in mind all year long.”

About June’s Featured “ SERVPRO Pro”

Donny McKendall, President
SERVPRO of Worcester & SERVPRO of Shrewsbury/Westborough

Drawing on generations of restoration knowledge and a commitment to excellence Donny has led the SERVPRO of Worcester team to new heights in capacity and capabilities.

A once young, rudimentary restoration service has developed into one of Central Massachusetts most reliable and capable full-service restoration companies.

Holding himself to the same high standards he sets for his team, Donny holds the following IICRC certifications: Applied Microbial Remediation Technician, Applied Structural Drying Technician, Commercial Drying Specialist, Fire and Smoke Restoration Technician, and Water Damage Restoration Technician.

About SERVPRO^®  of Shrewsbury/Westborough

The highly trained and certified professionals of SERVPRO of Shrewsbury/Westborough are experienced in cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage.

Additionally, SERVPRO^® Shrewsbury/Westborough is highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

About SERVPRO^®

Founded in 1967, the SERVPRO Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,800 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss situations. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (508) 393-7898

Thunder, Lightning & Severe Weather - Be Prepared Before, During & After The Storm.

7/13/2021 (Permalink)

Have Storm or Flood Damage? Call Us Today (508) 393-7898

Thunderstorms can be quite destructive, producing lightning, hail, high wind, flash floods or even tornadoes.

What do we know about thunderstorms? A thunderstorm is classified as a severe if it contains large (at least one inch) hail and/or winds of at least 58 MPH. If you can hear thunder, you are close enough to be affected by lightning-every thunderstorm produces lightning. Lightning can strike up to 10 miles ahead of or following a storm. Thunderstorms can occur by themselves, in clusters, or in lines. The typical thunderstorm is 15 miles in diameter and produces heavy rain for 30 minutes to an hour. The heavy rain associated with thunderstorms can cause flash floods. Their high winds can blow down trees, damage homes and knock out utility poles and wires causing wide spread power outages.

Why Prepare? Thunderstorms occur in most places, year-round and at any hour. That being said, Thunderstorms are VERY common in the spring and summer months throughout New England. Mass.gov sites, 10-30 days of thunderstorms each year. These storms can be extremely destructive and dangerous. This is why it is best to be prepared.

We’ve broken down the following preparedness tips into before, during and after thunderstorms.

Preparing BEFORE Thunderstorms

• Be informed. Learn about your local community’s emergency warning system for severe thunderstorms
• Discuss thunderstorm safety and lightning safety with the members of your household
• Create an emergency plan so that you and your family know what to do, where to go and what you will need to protect yourselves from the effects of a thunderstorm.
• Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
• Put together an emergency preparedness kit
• If you have a basement or lower level of your property prone to flooding, buy and install sump pumps with back-up power.
• If you already have a sump pump, check regularly to make sure it is functioning properly.
• Clear clogged rain gutters to allow water to flow away from your home
• Cut down or trim trees that may be in danger of falling on your home.
• Review your insurance policies to see if you have adequate coverage. If you’re not sure you have enough coverage, talk to your agent or company.

Staying Safe DURING Thunderstorms & Severe Weather

• Pay attention to alerts & warnings.
• Watch for signs of a storm, like darkening skies, lightning flashes or increasing wind.
• If you can hear thunder, you are close enough to be in danger from lightning. If thunder roars, go indoors!
• Avoid using electronic devices connected to an electrical outlet.
• Avoid running water- Do not take a bath, shower or use plumbing.
• Postpone outdoor activities if thunderstorms are likely to occur.
• If you are outside and cannot reach a safe building, avoid high ground; water; tall, isolated trees; and metal objects. Picnic shelters, dugouts and sheds are NOT safe.
• Do not drive through flooded roadways. Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away. Turn Around. Don’t Drown! 

What To Do AFTER the Storm

• Monitor media for updated emergency information and public safety announcements.
• Stay away from downed power lines and report them immediately.
• Keep close watch on your animals. Keep them under your direct control.

• Check your home for damage:
• If you believe there is a gas leak, go outdoors immediately, and do not turn electrical switches or appliances on or off.
• If your home or property is damaged, take photos or videos to document your damage, and contact your insurance company.
• If your power is out, report power outage to utility  company.

• Remember “Turn Around, Don’t Drown!” Don’t drive through flooded roads

Who should you call if your property is affected by storms and flooding? SERVPRO Storm Damage Cleanup and Restoration

SERVPRO® of Shrewsbury / Westborough has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Have Storm or Flood Damage? Call Us Today (508) 393-7898

Resources:

• Red Cross
  https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/thunderstorm.html
  
• Ready.gov
  https://www.ready.gov/thunderstorms-lightning
  
• Mass.gov
  https://www.mass.gov/info-details/thunderstorm-and-lightning-safety-tips

Realtors Know, Clean Homes Sell Faster!

7/13/2021 (Permalink)

We help get your listing into top show condition. Call us today. (508) 393-7898

It’s a fact: a clean, fresh smelling home sells faster.

First impressions are important. Most buyers want their new home to be fresh and inviting. They are looking for a clean slate, where they can picture building memories of their own.

Now, picture walking into a new listing and noticing dirt, mold, odors or neglect. It’s enough to send many potential buyers running for the door.

Experienced realtors encourage clients to keep their homes in top condition for very important reasons:

• Increased market value
• Reduced list to sale conversion times
• Enhanced reputation for quality listings and quick sales

Unfortunately, not all homes are maintained the same way. Nearly all realtors have been faced with a difficult listing. This is where professional cleaning can help breathe new life into a less than ideal listing.

The Team at SERVPRO® of Shrewsbury/Westborough are professionally trained, certified and experienced in residential cleaning.

SERVPRO of Shrewsbury/ Westborough has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of preparing your home sale and will help to create a safe, clean and comfortable living environment for your potential buyers.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can make a dirt & neglect "Like it never even happened."

SERVPRO Residential Cleaning Services Include:­­

• Carpet, Upholstery, Drapery and Blind Cleaning
• Ceiling, Wall and Hard Floor Cleaning
• Deodorization
• Duct & HVAC Cleaning
• Mold Mitigation & Remediation

The professionals at SERVPRO® of Shrewsbury/Westborough can help get your listing into show condition and ready to sell…fast. Call Us Today (508) 393-7898

When it Comes to Water Damage, No Job is Too Big or Too Small.

7/12/2021 (Permalink)

Need Emergency Service? Call Us 24/7 – (508) 393-7898

From Leaks to Floods, SERVPRO® is Here to Help.

When Damage affects your home or business, you want it to be restored as soon as possible. The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. Within four hours of loss notification a SERVPRO® professional will be on site to help ensure a water damage is handled by completing the following steps.

Inspection

We will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services

We will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and prepare the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO professional will monitor the drying process. The updates will be consistently communicated to you.

Restoration Services

We will repair structural materials, reinstall carpets and clean affected areas of  your property and belongings.  A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition

About SERVPRO of  Shrewsbury/Westborough

SERVPRO of Shrewsbury/Westborough specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: https://www.SERVPROshrewsburywestborough.com/employee-photos

Property Managers Know to Call SERVPRO When They Need To Get Back To Work Quickly.

7/12/2021 (Permalink)

At SERVPRO our Goal is to help make it …"Like it never even happened."® Call Today – (508) 393-7898

The professionals of SERVPRO of Shrewsbury/ Westborough understand there’s no such thing as a small emergency when it can negatively impact occupant safety, revenue loss and business continuity. You and the those who depend on you will appreciate the rapid response, expertise and training that enables your team of SERVPRO® professionals to help get your facility back into operation quickly.

AT SERVPROour priority is returning damaged property and items to their preloss condition.
Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety. At SERVPRO our teams are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations.

Our experience with property management companies has given us the ability to provide a variety of detailed services for the following types of facilities:

• Multi-Level Commercial Buildings
• Multi-Tenant Facilities
• Shopping Malls
• Apartment Complexes
• Hotels
• Industrial Facilities

Have Questions? Call Today – (508) 393-7898

At SERVPRO our Goal is to help make it …"Like it never even happened."®

Property Management Professionals , “Are You Ready for Whatever Could Happen?”

6/1/2021 (Permalink)

AT SERVPRO® our priority is returning damaged property and items to their preloss condition. Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety. At SERVPRO® our teams are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations.

Our experience with property management companies has given us the ability to provide a variety of detailed services for the following types of facilities:

• Multi-Level Commercial Buildings
• Multi-Tenant Facilities
• Shopping Malls
• Apartment Complexes
• Hotels
• Industrial Facilities

When Damage Strikes, You Can Be Ruined or You Can Be Ready.

Many businesses have an emergency contingency plan in place, but few have a detailed understanding of how to get back into their buildings following a disaster. By developing a SERVPRO Emergency READY Profile  you minimize business interruption to your tenants’ daily operations by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

To access all of the SERVPRO® capabilities, services and additional benefits, visit https://ready.SERVPRO.com/ or call (508) 393-7898 to get started today.

The Hospitality Industry Calls on SERVPRO When Damage Strikes.

6/1/2021 (Permalink)

AT SERVPRO® we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours. When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and

guests can enjoy your services with minimal impact. Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

• Hotels
• Convention Centers
• Casinos
• Resorts
• Entertainment Venues
• Banquet Halls

When Damage Strikes, You Can Be Ruined or You Can Be Ready.

Many businesses have an emergency contingency plan in place, but few have a detailed understanding of how to get back into their buildings following a disaster. By developing a SERVPRO Emergency READY Profile for your business, you minimize disruption to your guests by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

To access all of the SERVPRO® capabilities, services and additional benefits, visit https://ready.SERVPRO.com/ or call (508)-393-7898 to get started today.

Ask A SERVPRO Pro | How Do I Prepare My Property for Severe Spring Weather?”

4/12/2021 (Permalink)

Here to Help® Our highly trained professionals are just a phone call away (508) 393-7898

In our April installment of “Ask a SERVPRO Pro” we speak with, Chuck Sargent, Business Development Representative & Senior Project Estimator at SERVPRO of Shrewsbury/Westborough. He is passionate about his work and holds multiple IICRC certifications including: Applied Microbial Remediation, Water Damage Restoration, and Odor Control.

The days are getting longer, temperatures are starting to climb, flowers are beginning to bloom. These are sure signs spring has sprung and with it comes spring weather.  We asked Chuck, “How Do I Prepare My Property For Severe Spring Weather?” This is what he had to say:

Spring weather can be unpredictable, swinging between warm and cold temperatures, clear skies and storms- often within the same day. When warm moist air collides with cool, dry air thunderstorms can occur, making them a common spring offender. Thunderstorms can bring lightning, flooding, and tornadoes. Dealing with the unknown can be a daunting task but with a little storm preparation you can protect your home and commercial property from severe spring weather. Planning ahead makes sense.

Know Your Risks & Sign Up For Weather Text Alerts

The more information you have, the easier it is to plan and prepare. The Federal Emergency Management Agency (FEMA) sends text messages to keep you updated emergency situations. There is a FEMA app you can download to your phone. Additionally, your local weather channels, radio stations and power companies have similar services that let you know what’s happening in your region- being forewarned is forearmed

Get Familiar with Your Insurance Coverage

Insurance coverage is a great way to prepare for the unexpected. Review your policy. Not all home owner’s insurance covers flood damage, familiarize yourself with your coverage. Know that if more is needed, it can take up to 30 days to take effect

Inspect Your Property

When you take care of your property it can take care of you.
Be on the lookout for the following things:

• Check the foundation of your basement and along exterior walls to see if there are signs of new or past leaks. If you do find cracks or leaks, it would be wise to have them assessed and repaired by a professional specializing in foundation repairs and waterproofing. Taking care of them now can prevent further damage.
• Consider having your roof inspected - make sure it hasn’t sustained winter damage and is ready for spring storms.
• Check the siding to see if it’s firmly in place
• Look for tree branches extending over your driveway or property that could fall in a storm.
• Downspouts need to be in place, gutters should be firmly attached and free of debris- check for sagging or leaking.
• Loose patio furniture should be secured or pulled inside when a storm comes.
• Make sure unattached structures (gazeboes, sheds, etc.) should be bolted securely to their foundation.

Check Your Sump Pump

If you have a sump pump, now is the time make sure it working properly and perform any needed maintenance. Make sure to clear all debris so it doesn’t impede function and ensure your back-up is in working order.

Prepare For A Power Outage
Sometimes extreme spring storms can lead to power outages.
Here are some tips to prepare for when the lights go out the lights go out: 

• Fire up your generator and be sure it’s in good working order.
• Plug all your electronics in to surge protectors just in case there’s a surge while power is being restored.
• Charge your phones and any other electronic devices.
• Fill the car and generator gas cans with fuel.

SERVPRO of Shrewsbury/Westborough knows being ready for severe spring weather means planning ahead, performing regular maintenance on your property and being watchful after weather events but should the unexpected occur we’re Here to Help® 24/7.

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.  Faster to Any Size Disaster and just a phone call away (508) 393-7898

For more information on recovering from water damage caused by weather-related disasters,

https://www.SERVPROshrewsburywestborough.com/storm-flooding-restoration

About April’s Featured “ SERVPRO Pro”

Chuck Sargent, Business Development Representative | Senior Project Estimator
SERVPRO of Worcester & SERVPRO of Shrewsbury/Westborough

Chuck is a dedicated Business Development Representative | Senior Project Estimator at SERVPRO of Worcester | SERVPRO of Shrewsbury/Westborough.

He is passionate about his work and holds multiple IICRC certifications including: Applied Microbial Remediation, Water Damage Restoration, and Odor Control.

About SERVPRO^® of Shrewsbury/Westborough

The highly trained and certified professionals of SERVPRO of Shrewsbury/Westborough are experienced in cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage.

Additionally, SERVPRO of Shrewsbury/Westborough is highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

For more information on SERVPRO of Shrewsbury/Westborough please contact Chuck Sargent at (508) 393-7898

About SERVPRO^®

Founded in 1967, the SERVPRO Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,800 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss situations. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

National Volunteer Week

4/8/2021 (Permalink)

National Volunteer Week is April 18-24, 2021.

National Volunteer Week is April 18-24, 2021.

National Volunteer Week offers the opportunity for us all to celebrate, recognize, and encourage in volunteerism in our local and world community.

This year’s theme is: The Value of One, The Power of Many, which reflects on the awe-inspiring acts of kindness by millions of individuals and the magic that happens when we work together towards a common purpose.

This past year has been difficult for everyone but even in these unprecedented times we have seen people supporting family, friends, neighbors, and strangers. People have been standing up for their beliefs, and sharing insights on how to create a more just and equitable society.

The 2021 theme beautifully reflects the individual and collective efforts we have seen during the pandemic, and it sets the tone for re-imagining the next 20 years as the value of one act and the

power of many enables us to thrive together. 

COVID-19 hasn’t slowed down the need for volunteers but it has altered how and where we can donate our time.  
While COVID-19 has limited some in-person volunteering opportunities your time and talents are of great value and need. VolunteerMatch has a COVID-19 response directory by geography of current opportunities for volunteers to help remotely or on-site. You may also want to check additional remote opportunities via United Nations Volunteers, a resource dedicated solely to matching virtual volunteers to much-needed support opportunities: https://www.onlinevolunteering.org/en Visit www.pointsoflight.org/nvwto find out more about National Volunteer Week and find out how you can make a difference.

Spring Can Deliver Severe Weather Surprises

4/6/2021 (Permalink)

Spring can deliver severe weather surprises, it's important to plan in advance

Local SERVPRO property damage restoration specialist offers property owners tips about possible hazards and advance planning tools

Spring brings warmer weather, longer days, and a much anticipated break from winter. It also brings a very real threat of severe weather, according to disaster recovery specialist, Donny McKendall of SERVPRO of Worcester/ SERVPRO of Shrewsbury/Westborough. “The frequent change in cold and warm temperatures in spring creates an elevated risk for severe weather across the country,” said McKendall . “Ranging from flooding rain in the Northwest to thunderstorms and tornadoes in the Southeast, spring weather can be unpredictable at best and downright dangerous at worst.”

“When you give some thought to the types of hazards a spring storm could produce, you can begin to plan for the safety of your family as well as your home or business,” said McKendall. Depending on where you live, here are some of the ways a spring storm might damage your home or business:

• Water damage caused by flooding from melting snow, foundation washouts from coastal storms, frozen pipes that burst, sump pumps that fail during power outages, torrential downpours, or faulty air conditioning condensation lines during a heat wave.
• Fire damage caused by use of alternate emergency heat sources, sprinkler systems that fail due to freezing pipes, downed power lines, or environmental conditions leading to structure fires.
• Wind damage caused by fallen trees and limbs, damage to siding and roofs, and downed power lines.

 “Of course, most of these hazards don’t happen in isolation,” said McKendall. “For example, tornadoes and violent thunderstorms put property owners at risk for water, fire, and wind damage. It’s important to understand which hazards might affect your property and your family, and then take the proper steps to prepare.”

McKendall suggests investigating resources available online from the U.S. Government’s “Ready” program at https://www.ready.gov/severe-weather and other free tools, like the SERVPRO READY app at https://ready.SERVPRO.com/home/mobileapp. Home and business owners can use this app to store essential contact and property information electronically, and then access it in seconds with a mobile device. Local business owners who also designate SERVPRO of Worcester/ SERVPRO of Shrewsbury/Westborough as their disaster mitigation and restoration provider gain peace of mind from a no-cost assessment of their facility conducted by SERVPRO professionals, who then assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

“Because it’s difficult to predict when severe weather will strike – or what form it may take – it’s important to plan in advance,” said McKendall.

April Showers Also Bring a Good Chance to Get Some Spring Cleaning Done.

4/5/2021 (Permalink)

A clean environment is a healthy environment. SERVPRO® Can Help.

April showers bring May flowers, and also a good chance to get in some spring cleaning!

Spring is a great time to sweep those winter blues away and freshen up your environment. The professionals at SERVPRO® of Shrewsbury/Westborough can help.

In addition to air duct and HVAC cleaning, SERVPRO® of Shrewsbury/Westborough professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal. Other services to help with your spring cleaning include upholstery and drapery cleaning, hard floor cleaning and care, and deodorization.  

Residential Cleaning Services

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO^® of Worcester / SERVPRO^® of Shrewsbury/Westborough has the expertise to provide a deeper clean than your basic house cleaning service.

Residential Cleaning Services include:

• Carpet & Upholstery Cleaning
• Air Duct Cleaning
• Odor Removal
• Sewage & Biohazard Clean Up
• Trauma & Crime Scene
• Vandalism & Graffiti

Our residential cleaning services can help to create a safe, clean and comfortable living environment for you and your family. 

Learn About Our Residential Cleaning Services: https://www.SERVPROshrewsburywestborough.com/cleaning-services

Commercial Cleaning Services

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO^® of Worcester / SERVPRO^® of Shrewsbury/Westborough for prompt service. We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. Our team the specialized training and products to get your property back to business.

Our Commercial Cleaning Services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism & Graffiti 

A Clean workspace is a Healthy Workspace, you can rely on us to make your workplace shine.

Learn About Our Residential Cleaning Services: https://www.SERVPROshrewsburywestborough.com/commercial-cleaning

A clean environment is a healthy environment. Improve your living and work spaces this spring. If you need a little help, do not worry! Your local SERVPRO® has all the tools to make your home or business sparkle in no time!

A Salute to First Responders

4/5/2021 (Permalink)

SERVPRO® recognizes these and the countless other first responders in our communities for keeping our communities safe.

"When I was a boy, and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.” This famous Mr. Rogers quote comes to mind when we celebrate first responders: those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond. Whether it is a house fire or a hurricane, we are thankful every day for these first responders.

Local fire and police departments, as well as Emergency Medical Technicians (EMTs), are often first on the scene of an emergency. In the U.S., there are more than 29,000 fire departments with 1,217,300 total firefighters, according to the U.S. Fire Administration website. The Bureau of Labor Statistics reports almost 245,040 EMTs and paramedics in total across the country. There are about 19,000 federal, state, county, and local law enforcement agencies, employing more than 875,000 fulltime sworn officers, according to the Uniformed Crime Reporting Program collected by the FBI.

When events such as natural disasters strike, different branches of the military are often a first line of response. The Army National Guard and Air National Guard, with over 354,000 soldiers, respond domestically when deployed by their state Governor, often during states of emergency from weather-related events. They can also be called upon during terrorist attacks or civil unrest or called overseas by the President of the United States. Active-duty soldiers can also be called upon for certain domestic events as well.

As a part of FEMA’s Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that may affect your local area in an effort to support professional responders. CERT volunteers are trained in “basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations,” according to FEMA. With more than 2,750 CERT programs, over 600,000 individuals have been trained nationwide. Teams are managed locally but supported nationally by FEMA.

SERVPRO® recognizes these and the countless other first responders in our communities for keeping our communities safe.

March Community Spotlight: The Worcester Boys & Girls Club

3/22/2021 (Permalink)

We can all play a role in helping our community stay safe and healthy through the support of organizations like the Boys and Girls Club of Worcester.

Worcester, MA March, 2021 –The Boys & Girls Club of Worcester is dedicated to helping youth in our community, especially those in great need. For many of the children and families the club services life before the pandemic was challenging but now it is even more so.

In the past year the Boys & Girls Club has been working hard to meet a series of unique challenges. They were proud to designated by the Department of Early Education and Care as an emergency care site, providing childcare for the children of first responders, hospital personnel and essential workers. As a  Learning Division, they provide children with on-sight technology for remote learning and support their Licensed School Age program.  In addition to childcare and education support, the Club works to provide their kids and families with the resources needed to address food insecurities they may be facing in these unprecedented times.

We at SERVPRO know we can all play a role in helping our community stay safe and healthy through the support of organizations such as The Boys and Girls Club of Worcester. This month we were proud to donate to their food pantry and look forward to offering our continued support in the future. We encourage you to consider helping however you can.

Here is a current The Boys & Girls Club Of Worcester Food Pantry Wish List Week Of Winter 2021

• Household Cleaning Items
• Dish Detergent
• Laundry Detergent
• Tissues, Napkins Or Paper Towels
• Toothpaste, Floss & Mouth Wash
• Men’s Hygiene Body Wash Products & Shaving Cream
• Jelly Or Fluff
• Soup Kid Friendly Flavors   Chicken & Stars  Or Chicken Noodle
• Instant Potatoes
• Boxed Instant Meal Kits (Pizza Or Tacos)
• Canned Fruit Or Fruit Cups
• Pancake Mix & Syrup
• Kids Canned Meals (Ravioli & Beef A Roni)
• Mayo , Oil, Salad Dressing, Ketchup & Mustard
• Variety Of Pasta, Parmesan Cheese And Sauce
• Powder Drink Mix (Ice Tea Or Lemonade )
• Biscuit Baking Mix, Flour And Sugar
• Baking Items (Muffin Mix, Cake Mix, Frosting Or Brownies)
• First Aid Supplies

For more information supporting the Food Pantry please visit: https://www.bgcworcester.org/intervention-support/food-pantry

Interested in other ways you can show support for the Boys & Girls Club of Worcester? Please visit: https://www.bgcworcester.org/support-our-club

Congratulations to SERVPRO® of Worcester on 10 Year Anniversary.

3/18/2021 (Permalink)

It’s exciting to be a part of the local community and celebrate this milestone with them.

Worcester,  MA March 2021-- SERVPRO^® of  Worcester, a premier cleanup and restoration company, is celebrating 10-years of serving the Worcester community.

            “It’s exciting to be a part of the local community and celebrate this milestone with them. We take pride in being able to offer customers professional cleanup and restoration services,” said Donny McKendall owner of SERVPRO^® of Worcester in Worcester. “It’s been a trying year for this community we call home, full of uncertainty and struggle. Through it all, we’ve seen our customers, friends and neighbors come together to support one another. They continue to show true strength in the face of adversity. Led by their example, we’ve been proud to do our part. We have continued to operate 24/7 throughout this pandemic and have been on the forefront of viral pathogen-cleaning in the fight against the spread of COVID. We are proud members of this community and look forward to continuing our service in the Worcester area.”  

            McKendall has been in business since March 2011 but his experience and commitment to the cleanup and restoration industry has been life-long. Inspired by his family’s SERVPRO® business McKendall spent years learning all the ins & outs of the restoration industry. Striking out on his own, he opened his first SERVPRO franchise, SERVPRO^® of South Worcester, in 2011. He expanded to the Route 9/495 region when he added the SERVPRO^® of Shrewsbury/Westborough franchise in 2016. He then added the SERVPRO^® North Worcester franchise in 2019 and now services the entire city of Worcester and surrounding areas.  His commitment to the community and dedication to service were recognized in 2020 when SERVPRO of Worcester was voted “Best Cleaning Company” in the Worcester Telegram & Gazette’s 2020 Best of Central MA.

“SERVPRO is dedicated to the growth and development of our franchise teams. This milestone is a tribute to the hard work and effort of everyone at SERVPRO^® of Worcester. We are proud of them for reaching this accomplishment,” said Rick Isaacson, Chief Executive Officer of SERVPRO Industries, LLC.

Insurance companies turn to SERVPRO seeking superior and timely restoration services, as well as commercial and residential property owners who require routine cleaning services. With more than 50 years of experience, the SERVPRO System’s time-tested techniques and proprietary cleaning products have earned SERVPRO Franchises a spot as a leader in the restoration and cleaning industry.

SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough is capable of cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage. The professionals at SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough are highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

Meet Our Team: https://www.SERVPROshrewsburywestborough.com/employee-photos

For more information on SERVPRO of South Worcester, SERVPRO of North Worcester or SERVPRO of Shrewsbury/Westborough please contact Sean O’Neill at (508) 393-7898

Ask A SERVPRO Pro | How Do I Prepare for the Spring Thaw?

3/16/2021 (Permalink)

Here to Help® Our highly trained professionals are just a phone call away (508) 393-7898

In this, our first installment of “Ask a SERVPRO Pro” we speak with SERVPRO of Shrewsbury/Westborough’s Manager of Business Development, Sean O’Neill. Sean is a seasoned cleanup and restoration professional, holding IICRC certifications in Applied Microbial Remediation and Water Damage Restoration. 

We asked Sean, “How can we prepare for the spring thaw?” This is what he had to say:

It’ s been a long, cold winter. We are all looking forward to Spring, but  with it comes its own set of challenges. With rising temperatures, melting snow, the potential for spring storms & flooding the possibility for water damage climbs. The best way to prevent water damage is to be prepared.

Spring is known for its unpredictable weather. The thawing of snow and ice in spring can lead to water damage. Follow these tips to protect your home  or business:

• Ensure drains take water away from your property and that they are not obstructed with debris.
• Be sure to remove snow from around your property. This helps to prevent melting snow from draining into the building.
• Consider having your roof inspected - make sure it hasn’t sustained winter damage and is ready for spring storms.
• Check and maintain your gutters and downspouts. Backed up gutters and downspouts can overflow lead to water damage- make sure they are clear of debris and that water flows freely.
• Check grading around home to ensure water is directed away.
• Check your foundation for cracks. If you do find cracks, we would advise having them, assessed and repaired by professional specializing in foundation repairs and waterproofing.
• Check that your sump pump is working. If your area is prone to floods, this can be your first line of defense against water damage caused by basement flooding.
• Review your insurance. Not all home owner’s insurance covers flood damage, familiarize yourself with your coverage. Know that if more is needed, it can take up to 30 days to take effect.

SERVPRO of Shrewsbury/Westborough knows being ready for spring means getting your property prepared for the spring thaw, but should the unexpected occur we’re Here to Help® 24/7.

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.  Faster to Any Size Disaster and just a phone call away (508) 393-7898

For more information on recovering from water damage caused by weather-related disasters,

https://www.SERVPROshrewsburywestborough.com/storm-flooding-restoration

About March’s Featured “ SERVPRO Pro”

Sean O’Neill, Manager of Business Development

SERVPRO of Worcester & SERVPRO of Shrewsbury/Westborough

Sean is the Business Development Manager for SERVPRO of Worcester and SERVPRO of Shrewsbury/Westborough. In addition to managing a team of Sales and Estimating professionals, Sean is responsible for the cultivation and maintenance of commercial and community relationships.

Sean is a business professional with over twelve years’ experience and has earned a 4-year Business degree from the University of Massachusetts-Dartmouth. Well versed in the cleanup and restoration industry, Sean is IICRC certified in Applied Microbial Remediation and Water Damage Restoration. 

About SERVPRO^® of Shrewsbury/Westborough

The highly trained and certified professionals of SERVPRO of Shrewsbury/Westborough are experienced in cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage.

Additionally, SERVPRO of Shrewsbury/Westborough is highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

For more information on SERVPRO of Shrewsbury/Westborough please contact Sean O’Neill at (508) 393-7898

About SERVPRO^®

Founded in 1967, the SERVPRO Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,800 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss situations. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

No Matter What March Has to Offer, SERVPRO® Has Your Storm Damage Needs Covered.

3/16/2021 (Permalink)

“Like it never even happened,” and we’re just a phone call away, (508) 393-7898

It’s March in New England. The weather can best be described as… unpredictable. We could be in for the ice and snow of a winter storm, the flooding that could come from a quick thaw or the wind and rain spring storms can deliver. No matter what March has to offer, SERVPRO® has your storm damage needs covered.

You’ll Be In Good Hands Every Step of The Way

Sustaining storm damage to your home or commercial business can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage could occur as well. Working with the right cleanup and restoration company can make all the difference in your recovery process. As storm repercussions continue to get more severe and complex, knowing you are in good hands every step of the way is invaluable?which is why you count on SERVPRO®.

Ready For Any Size Disaster

SERVPRO has been helping communities recover from disasters, both large and small, for many years and we are proud of the reputation we have built as an industry leader. We have the expandable resources to handle any size disaster. No matter how much of an area is impacted by a water, fire, or storm event, you can count on SERVPRO to help get your property back to its preloss condition. Because we have a national network of franchises, we can call for backup when needed to ensure we can scale our resources with exceptional service.

24/7/365- We’re Here to Answer Your Call

When you are dealing with storm, flood, and water damage, immediate action is crucial. 

We will respond to you quickly anytime day or night, 365 days a year. We understand how devastating it is to discover damage to your property, which is why we guarantee a prompt response no matter when you need us. From the moment we receive your call we begin assembling a team and dispatching them to you as quickly as possible.

SERVPRO® a Trusted Leader in the Water Restoration Industry

When you find yourself faced with storm, flood, and water damage you want the team you can trust. We have with the expertise, resources and equipment to handle the job. Our team of highly-trained professionals will work quickly to get your property back to normal. At SERVPRO we work to make it "Like it never even happened."

24/7 We Here to Get Your Commercial Property Back to Business.

3/12/2021 (Permalink)

24/7 We're here to get you back to business.

SERVPRO of Shrewsbury/ Westborough is 24/7 and Ready for whatever happens® We provide 24-hour emergency service and are dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

When It Comes To Your Commercial Property, Every Minute Counts.

There's never a good time for fire or water damage to strike your commercial property. Every minute spent cleaning up is an minute of lost revenue and productivity. When you find yourself in the need of professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Learn more about our commercial services: 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Have Questions? Call Us 24/7 – (508)-393-7898

Fire & Water Emergencies Don’t Work 9-5. That’s Why We Offer 24/7 Emergency Services.

3/12/2021 (Permalink)

Shrewsbury Residents: We provide immediate service day or night!

Fire & water emergencies don’t follow a schedule. They can happen any time- day or night. This is why SERVPRO of Shrewsbury/ Westborough provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. We are dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Here to Help® 24/7 Residential Services

In many cleaning and restoration situations, immediate action is needed. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services

If you have a cleanup and restoration emergency, call SERVPRO of Shrewsbury/Westborough 508-393-7898

Water Damage in Your Westborough Commercial Property? We’ve Got You Covered.

3/11/2021 (Permalink)

Commercial Water Damage or Flooding? We’ve Got You Covered. Call Us Today (508) 393-7898

There is a never a good time for water damage to strike your Westborough business. Flooding and water damage in a commercial property can be complex and come with numerous issues that require a knowledgeable and flexible response. SERVPRO of Shrewsbury / Westborough has the training, experience, and equipment to handle your commercial flooding or water damage emergencies.

Water Damage in Commercial Properties Requires a Fast & Professional Response

When an emergency situation comes up, we’ll be there fast to provide the help you need. The professionals at SERVPRO of Shrewsbury/Westborough are trained to be mindful of legal and environmental concerns. We will strive to fully restore the damaged area while working within your budgetary constraints- understanding that every hour spent cleaning up is an hour of lost revenue and productivity. Whether your water emergency occurs in a small office building or big box store, you can count on us to be Faster to Any Disaster®.

About SERVPRO of Shrewsbury/Westborough

SERVPRO of Shrewsbury/Westborough specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team of Highly Trained Professionals: https://www.SERVPROshrewsburywestborough.com/employee-photos

Learn More About Our Commercial Services:
https://www.SERVPROshrewsburywestborough.com/commercial-restoration-cleaning

Water Damage or Flooding? Call Us Today (508) 393-7898

Sometimes April Showers Can Bring More Than May Flowers….Spring Weather Safety Tips

3/10/2021 (Permalink)

As we look towards spring, we’re reminded of the old proverb “April showers bring May flowers”. While it’s a poetic way of saying good things are on the way, it’s also a reminder that April can be a notoriously rainy month. In addition to those flower friendly showers, it can also be full of severe spring weather. This could include floods, heavy winds or even tornadoes.

Don’t leave disaster prep to chance. Check out these Spring Weather Safety Tips from ready.gov

Ready.gov Spring Weather Safety Tips

• Flood insurance takes 30 days to take effect. Don’t wait until it’s too late. Purchase and review your plan now to protect your family for the future! www.ready.gov/financial-preparedness
• Heavy rain to areas that have been experiencing drought can cause flash flooding. Learn how to prepare: www.ready.gov/plan 
• Tornadoes can be extremely dangerous. Safe places include storm shelters and basements — but if not available, an interior room without windows can also be protective. If you receive a tornado warning, take shelter immediately! www.ready.gov/tornadoes
• What does being Ready look like? When it comes to tornadoes, it means knowing your ‘safe place’ and practicing going there well before severe weather arrives. www.ready.gov/tornadoes
• Severe weather can knock out power. Be prepared by gathering supplies for each household member.
• Avoid carbon monoxide poisoning. Only use generators and grills outdoors and away from windows. Never heat your home with a gas stovetop or oven.
• Backup power can keep you connected during an emergency. Have alternative power sources on hand to power your devices in case of a power outage.
• Anywhere it rains, it can flood. Learn your risk level for floods by entering your address at https://msc.fema.gov/portal/search 

When you get more than April showers, SERVPRO of Shrewsbury/Westborough will be your May Flowers. We’ll make it “Like it never even happened,” and we’re just a phone call away, (508) 393-7898.

It’s Not Luck! It’s Being Prepared.

3/8/2021 (Permalink)

We’re Here to Help if you do find yourself in an unlucky situation, We’ll make it “Like it never even happened." 508-393-7898

This March Ready.gov  is running the “It’s Not Luck” campaign. The campaign uses Saint Patrick’s Day inspired graphics and themes to  remind us all, No one should rely on luck when it comes to being prepared for disasters and emergencies. Don’t leave disaster prep to chance.
We’ll be sharing content and social media posts throughout the month to show our support.

Ready.Gov Suggests These First Steps To Being Prepared:

• Know your risk for the area where you live and work.
• Make a plan to lessen the impact of those risks.
• Build a kit to be ready for disasters and emergencies.

Luckily (See what we did there?)  Ready.gov also shared these great tips:

• Sign up for emergency alerts to receive life-saving information from your state and local municipality. www.ready.gov/alerts
• Let your go kit be your lucky charm. Make a go bag today. www.ready.gov/kit
• An insurance policy really can be your lucky charm. Get financially prepared www.ready.gov/financial-preparedness
• During an extended power outage, ATMs and credit card machines may not work. Don’t rely on luck. Include cash in your emergency supply kit. www.ready.gov/financial-preparedness
• Get prepared by having an emergency supply kit already stored. www.ready.gov/kit 
• Learn how to shut off the utilities at home, including water, electricity, and gas.
• Plan how you will leave and where you will go if you are advised to evacuate.
• Remember your pets in your plans! www.ready.gov/evacuation 
• Snap photos of important documents and save them online or in a secure place you can access during an emergency.
• Set up group text lists so you can communicate with friends and family at the same time during emergencies.
• Have external power sources available to charge phones and other devices in case of a power outage.
• Create a budget that includes an emergency savings fund. www.ready.gov/financial-preparedness

We’re Here to Help if you do find yourself in an unlucky situation, We’ll make it “Like it never even happened,” and we’re just a phone call away, 508-393-7898.

When Disaster Strikes, Depend on SERVPRO of Shrewsbury/Westborough

2/17/2021 (Permalink)

You can depend on SERVPRO of Shrewsbury/Westborough!

What would you do if disaster hits your property, home, or business? When you have suffered a fire, water, or mold damage, you don’t have time to waste searching for a company to fix your property. When disaster strikes, you can depend on SERVPRO and their network of over 1,800 franchises in North America and Canada.

Whether the job is big or small, the professionals of SERVPRO will be there to help make it “Like it never even happened,” so you can get back to your home or business and on with your life.

We are the leader in giving control back to homeowners, property managers, and even entire communities after ravaging effects of water and fire disasters. So, whether you're responsible for 1,000 square feet or 100,000?be ready for the worst, with the very best. Your trusted, local SERVPRO franchise.

If you’re in need of cleanup and restoration services, call SERVPRO of Shrewsbury/Westborough 508-393-7898

SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough Welcomes Scott Swanson, Business Development Representative

2/15/2021 (Permalink)

Scott Swanson Business Development Representative | Project Estimator

Worcester, MA (Grassroots Newswire) February, 2021 -- SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough, a premier cleanup and restoration company, welcomes Scott Swanson to their team, as our newest Business Development Representative | Project Estimator. He will be responsible for serving our clients in Shrewsbury, Westborough and the surrounding areas.

            “Scott brings a wealth of industry, sales and customer service experience to his role at SERVPRO. I know he’ll be a great asset to our team.” said Sean O’Neill, Manager of Business Development at SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough.

Previously, Scott has represented Standpoint Total Restoration for the Southeastern US. Standpoint provides catastrophic planning, mitigation and restoration services for the HOA industry nationwide. Scott also held executive sales and operational management positions for Sperlonga Data and Analytics as Senior Director of Sales; Fabric

Architecture Ltd. as North American Business Development Director; Comcast Communications as Director of Commercial Development, Treasure Coast Region Florida; Adelphia Communications as Division Vice President South East and Puerto Rico and TCI as Regional Director of Sales and Operations, TCI Great Lakes Division.

            “One of our most important priorities is to provide the very best support and service to our customers,” said Donny McKendall, owner of SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough. “The knowledge and skills Scott Swanson brings to the team will help us better serve our community and help ensure our customers’ satisfaction.”

            “I’m very excited to join the team at SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough,” said Swanson. “It’s a unique opportunity to put my years of industry and sales experience to use while helping people in a time of need.”

SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough provides cleanup and restoration following a fire, water or even mold-related damage. Other services offered include, remediation, cleaning and restoration of special items, such as HVAC duct systems; building exteriors; electronic equipment, including computers and documents that have sustained water damage.

GoFundMe Created to Help Family Rebuild After Devastating Fire.

2/15/2021 (Permalink)

WORCESTER,MA — On the evening of February 13th a raging  five-alarm fire tore through a pair of three-decker apartment buildings on Jaques Avenue. Three family members perished and a total of 13 residents were displaced from the fire.

The Adams Family has suffered devastating loss- we offer our deepest condolences.

Woodrow Adams Jr. has  started a GoFundMe page to help the family rebuild.

In the wake of this tragedy, we encourage our community to come together in support of those suffering such unimaginable loss. We ask, please help if you can.

Adams Family Fire Relief Fund

https://www.gofundme.com/f/adams-family-fire-relief

For Additional Information:

Worcester Telegram & Gazette

• Jaques Avenue fire victims identified as Worcester family mourns loss of 3 family members

MassLive

·    ‘He always taught me to be strong’: Worcester shares tears, hope in celebrating lives of 3 victims who died in Jaques Avenue fire·    After fatal Worcester fire, GoFundMe launched to help Adams family rebuild

Multigenerational Housing Fire Safety- Making Your Home Safe for the Whole Family.

2/15/2021 (Permalink)

Multigenerational housing is on the rise- the number of Americans living under the same roof with at least three generations has doubled since 1980.

It’s not unusual for three or more generations to live in the same household. According to estimates, between 50 and 62 million Americans live in a multigenerational home.

This kind of living arrangement provides a number of economic, family, and lifestyle benefits but  may also increase concerns about fire safety.

Home is where people are at greatest risk of fire.
According to the nonprofit National Fire Protection Association’s (NFPA) data, on average, seven people die in home fires each day. U.S. fire departments respond to roughly 360,000 fires each year. Home fires kill roughly 2,500 people per year.

NFPA and the U.S. Consumer Product Safety Commission recommend you take these simple steps to increase your safety at home.

• Make sure your home has smoke alarms. You need a smoke alarm on every level, inside each sleeping room, and outside each separate sleeping area. Interconnect the alarms so when one sounds, they all sound.
• Test your alarms at least once a month. Press each test button to make sure it is working.
• Plan your home escape. Share the plan with everyone in the family and guests.
• Smoke alarms may not wake up children. Older adults may not hear the smoke alarm. Assign someone to help children, older adults and people with disabilities escape.
• Make sure your home has bright lighting in stairways to prevent falls.
• Remove clutter to prevent trips and falls and allow for a quick escape.
• Install handrails along the full length of both sides of the stairs.
• The plan should include two ways out of every room and an outside family meeting place.
• If there is a fire, get outside quickly and stay outside. Then call 9-1-1.
• If you can’t get outside, call 9-1-1. Let the fire department know you can’t get outside. Wave a light-colored cloth or a flashlight form the window.
• If there is smoke, use your second way out. If you must escape through smoke, get low and go under the smoke. 

Time and time again we have witnessed the life-saving impact of working smoke alarms and the effectiveness of making a plan to escape in case there is a fire.

If you have questions or concerns about smoke alarms or how to make a home escape plan, please contact your local Fire Department, or visit nfpa.org/public-education or  cpsc.gov/safety-education for more information.

Source: https://www.nfpa.org/Public-Education/Teaching-tools/Community-tool-kits/Fire-Safety-for-Multigenerational-Families-Living-Together

Reminder: Have Heating Equipment Cleaned & Inspected

2/15/2021 (Permalink)

As temperatures drop and home heating systems kick into gear, remember to get your home heating systems inspected and cleaned as soon as possible.  That’s a key message from the nonprofit National Fire Protection Association (NFPA) and the U.S. Fire Administration (USFA), who are teaming up to reduce the risk of home heating fires this December, January and February, when half of all U.S. home heating fires occur.

According to NFPA, home heating equipment is the second leading cause of U.S. homes fires; failure to clean heating equipment is the most common reason for these fires.

Through their joint winter fire safety campaign, “Put a Freeze on Winter Fires,” NFPA and USFA urge everyone to get their home heating systems inspected and cleaned annually by a trained professional, preferably before the start of the season. This will ensure that your home heating system is working properly, and can significantly reduce your risk to associated fires. If you have a chimney, make sure it’s also inspected and cleaned, if necessary, by a trained professional. Creosote - a sticky, oily, combustible substance created when wood does not burn completely - rises into the chimney as a liquid and deposits on the chimney walls, causing one-quarter of all home heating  fires.

Winter fires are preventable! For more heating safety advice from NFPA and USFA’s “Put a Freeze on Winter” campaign, visit www.nfpa.org/winter.

If you've had any amount of fire damage calling us is the first step toward restoration. SERVPRO of Shrewsbury/Westborough, Faster To Any Size Disaster. (508) 393-7898

When fire damage puts the things that matter most on the line, you need the very best help on the line as well. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® franchise professionals.

Winter Fires are Preventable: Fireplace Safety

2/15/2021 (Permalink)

While they often conjure up images of warmth and comfort, fireplaces (with chimneys, which also support wood stoves) also represent a significant source of home heating fires. Fireplaces or chimneys are involved in one out of three home heating fires. Creosote - a sticky, oily, combustible substance created when wood does not burn completely - rises into the chimney as a liquid and deposits on the chimney walls, and plays a role in 19 percent of all home heating fires each year.

The nonprofit National Fire Protection Association (NFPA) and the U.S. Fire Administration (USFA) are teaming up to reduce the risk of these and other home heating fires this December, January and February, when half of all U.S. home heating fires occur.  As part of their joint fire safety campaign, “Put a Freeze on Winter Fires,” both organizations say that chimneys should be inspected and cleaned annually by a qualified professional.

Keep anything that can burn at least three feet away from a fireplace, wood stove, or any other heating equipment, and create a three-foot “kid-free zone” around open fires. Also, make sure the fireplace has a sturdy screen to stop sparks from flying into the room, and never leave a fireplace fire unattended, particularly when children are present. Ashes should be cool before putting them in a metal container, and kept at a safe distance from your home.

Winter fires are preventable! For more heating fire safety advice from NFPA and USFA’s “Put a Freeze on Winter” campaign, visit www.nfpa.org/winter.

If you've had any amount of fire damage calling us is the first step toward restoration. 
When fire damage puts the things that matter most on the line, you need the very best help on the line as well. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® franchise professionals.

SERVPRO of Shrewsbury/Westborough, Faster To Any Size Disaster. (508) 393-7898

A Clean Work Environment is a Healthy Work Environment.

2/4/2021 (Permalink)

When you want the best in clean call the Clean Team professionals at SERVPRO of Shrewsbury/Westborough

Did you know decluttering your workspace can be good for you?

A clean environment is a healthy environment. As we look towards spring now is a great time to improve your workspaces. Here are a few tips and tricks to help you declutter your office.

• Divide your workspace into zones. Determine how you want and need to use the space and set up zones for your daily functions. This will provide a foundation for a more efficient use of space.
• Keep only what you need at arm's length. Boxes of pens, stacks of papers, and old coffee cups need to go. Rid your desk of visual clutter.
• Create a daily system for organization. Consider creating hanging files or baskets.
• Sort through your catch-all "junk" drawer. Go through your drawers every six weeks and clear out anything that is out of place or isn't being used.
• Eliminate digital clutter by organizing your work inbox. Keep icons on your desktop to a minimum.

If you need a little help, don't worry, your friends at SERVPRO of Shrewsbury/Westborough have the

tools to make your home or business sparkle in no time.

The Dreaded FLU SEASON

1/6/2021 (Permalink)

Influenza (flu) is a contagious respiratory illness caused by influenza viruses. It can cause mild to severe illness. Serious outcomes of a flu infection can result in hospitalization or death, according to the American Red Cross.

Seasonal flu in the United States occurs in the fall and winter months. While influenza viruses circulate year-round, most of the time flu activity peaks between December and February, but activity can last as late as May.

Flu viruses are spread by droplets made when people with the flu cough, sneeze, or talk. These droplets can land in the mouths or noses of people nearby or be inhaled into their lungs.

Healthy habits to help prevent the flu include getting vaccinated, avoiding close contact with others, staying at home when you're sick, covering your mouth and nose, washing your hands, avoiding touching your eyes, nose, and mouth, and practicing other good health habits.

Stay informed about public health recommendations related to the flu by visiting the CDC website.

Choose a higher standard of clean. Certified: SERVPRO® Cleaned

1/6/2021 (Permalink)

Being open for business is just the beginning of our new journey moving forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patron are safe. The global COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you've chosen a higher standard of clean? Are you ready to be Certified: SERVPRO® Cleaned?

Certified: SERVPRO® Cleaned is a defensive program that SERVPRO® offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO® Cleaned, you, your employees, your customers, and your community can rest assured that you have selected a higher cleaning standard-you are Certified: SERVPRO® Cleaned.

As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO® Cleaned. Beyond fire and water, SERVPRO® professionals are trained and experienced in biohazard decontamination and chemical spills-always adhering to the cleaning and decontamination standards set by the CDC and other local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will help ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

Why take the risk? Call the professionals at SERVPRO®. We’ll work to make it “Like it never even happened.”

HOW CRITICAL ARE THE FIRST 24 HOURS?

1/6/2021 (Permalink)

Fire or water losses, even smaller incidents, can result in costly claims over time. The longer smoke, soot, or moisture have to permeate contents and structural components, the more secondary damage one can expect to encounter.

SERVPRO® professionals have been performing fire and water cleanup and restoration services for nearly 50 years. Experience has shown that fast, appropriate action delivered within the first 24 hours can dramatically reduce secondary damage. Smoke and soot have less time to chemically interact and damage or destroy contents, and moisture is prevented from spreading and breaking down structural components or promoting the growth of mold and mildew.

Offering 24-hour emergency services, SERVPRO® professionals are committed to responding to fire and water claims during the most critical time period following a loss. Usually onsite in less than four hours, SERVPRO® arrives prepared to begin emergency mitigation services to help prevent secondary damage to the structure and contents.

SERVPRO® utilizes specific industry technology designed for the collection and reporting of claims information for the insurance industry. SERVPRO® professionals can quickly gather the necessary information an adjuster will need to authorize the cleanup and restoration process. The end result is a better, more informed decision-making process, which can speed up the cleanup and restoration of the policyholder's property.

The objective of critical response is to help return homeowners and business owners' properties back to its preloss condition while also controlling claims costs. Your local SERVPRO® franchise can provide the emergency service, mitigation, cleanup and restoration experience and industry-specific technology to help you accomplish these goals. When a policyholder experiences a fire or water loss, even those that fall under the deductible limit or are excluded under their policy, reach out to your local SERVPRO® team to help protect their property and contents now and in the future.

ARE YOU WINTER WEATHER READY?

12/8/2020 (Permalink)

When winter weather strike, SERVPRO of Shrewsbury/Westborough Strikes back!

Are you prepared for the upcoming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

• Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  
  
• Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.

• Inspect property, especially walkways and parking lots, for proper drainage to alleviate a potential flood hazard. 
  
  
• Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

• Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

• Ask your local SERVPRO® franchise professionals about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment of your facility and provides you with a plan to get back in business faster following a disaster. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well beforehand. No one ever plans on a disaster, but now, you can plan and prepare for it.

When winter weather strikes, SERVPRO of Shrewsbury/Westborough Strikes back! We’ll make it “Like it never even happened,” and we’re just a phone call away, 508-393-7898.

Celebrate Safely This Holiday Season

12/8/2020 (Permalink)

The professionals at SERVPRO of Shrewsbury/Westborough wish you a safe and happy holiday season.

Pretty lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday season—however, if they are not used carefully your holidays may go from festive to frightening.

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

• Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.

• Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.

• Always unplug tree and holiday lights before leaving the property or going to bed.

• Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or before going to bed.

• Use only sturdy tree stands designed to not tip over. Keep curious pets and children away from Christmas trees.

• Keep anything that can catch on fire—like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.

• Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

Holiday Reminder from The American Red Cross:

“IF YOU WILL BE TRAVELING THIS HOLIDAY SEASON, LEAVE THE HEAT ON IN YOUR HOME, SET TO A TEMPERATURE NO LO LOWER THAN 55° F.”

The professionals at SERVPRO of Shrewsbury/Westborough wish you a safe and happy holiday season.

Source: redcross.org

National Influenza Vaccination Week

12/7/2020 (Permalink)

There's still time to get your flu shot. We all #FightFlu

DECEMBER 6-12, 2020: National Influenza Vaccination Week

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination Week to highlight the importance of continuing flu vaccination throughout the holiday season and beyond.

During the 2018-2019 flu season, the CDC estimates the flu caused 49 million flu-related illnesses (more than the combined populations of Texas and Florida), 960,000 flu hospitalizations (more than the number of staffed hospital beds in the United States), and 79,000 deaths (more than the average number of people who attend the Super Bowl each year.)

If you’ve already gotten the flu this season, you should still get vaccinated to protect yourself against other strands of the flu. People with a high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions, and people over the age of 65. Get a flu shot today to protect yourself and your loved ones.

There is still time to #SleeveUp and get vaccinated!
Find a vaccination location near you: vaccinefinder.org/external icon

The Behavior of Smoke

11/12/2020 (Permalink)

If your home or business suffers fire or smoke damage, contact SERVPRO® of Shrewsbury/Westborough to help make it “Like it never even happened.”

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke: wet and dry. As a result, there are different types of soot residue after a fire.

The professionals of SERVPRO® of Shrewsbury/Westborough are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, the professionals of SERVPRO® of Shrewsbury/Westborough will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your local SERVPRO® of Shrewsbury/Westborough professionals to focus on saving your precious items.

Your local SERVPRO® of Shrewsbury/Westborough professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Types of Smoke

• Wet Smoke. (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.

• Dry Smoke. (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.

• Protein Fire Residue. (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.

• Fuel Oil Soot. (Furnace puff backs) While “puff backs” can create havoc for homeowners,

SERVPRO® franchise professionals can, in most cases, restore the contents and structure quickly.

• Other Types. (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

The professionals of SERVPRO® of Shrewsbury/Westborough are trained to handle even the toughest of losses. If your home or business suffers fire or smoke damage, contact SERVPRO® of Shrewsbury/Westborough to help make it “Like it never even happened.”

4 Ways You Can Help During COVID-19- A Holiday Guide

11/12/2020 (Permalink)

These are unique times. This year has been filled with new physical, social and financial challenges. As we enter the holiday season, many of us are finding ourselves wanting to join together, to help our neighbors and communities. We also find ourselves wondering how to do that in the current COVID-19 environment while still maintaining social distancing.

Here are 4 Ways You Can Help During COVID-19:

1. Donate Blood
   Right now, there is a critical need for blood. The American National Red Cross urgently needs blood donors to maintain a sufficient and stable blood supply.
   
   Healthy donors can schedule an appointment here: https://www.redcrossblood.org/donate-blood/dlp/coronavirus–covid-19–and-blood-donation.html
   
   
2. Local Food Bank Donations
   Local Food Pantries are in need of healthy food donations & financial support to meet the increasing demand for providing emergency food boxes, drive-thru pantries, and long-term support to help feed people in response to COVID-19. 
   
   For information on donating to local food pantries visit: https://foodbank.org/donate/donate-food/

3. Support Local Business
   Social media can be a powerful tool-utilizing your own communities of influence can be a valuable support to small businesses. Share stories, post about a fundraising drive, and write reviews for local restaurants and retailers. Neighborhood Facebook pages have a become a particularly helpful way for people to call out their favorite small businesses in town to support. Give back in whatever way you can-share information on social media, shop local, tip or buy gift cards. These will all help your community of small businesses.

Check out our blog to learn more about supporting local business: https://www.SERVPROworcester.com/blog/post/228767/community/supporting-locally--diversely-owned-businesses-is-supporting-the-community-we-call-home

4. Online and On-site Volunteer Opportunities
   While COVID-19 has limited some in-person volunteering opportunities your time and talents are of great value and need. VolunteerMatch has a COVID-19 response directory by geography of current opportunities for volunteers to help remotely or on-site. You may also want to check additional remote opportunities via United Nations Volunteers, a resource dedicated solely to matching virtual volunteers to much-needed support opportunities: https://www.onlinevolunteering.org/en

Your friends at SERVPRO of Shrewsbury/Westborough wish you a safe and happy Thanksgiving and holiday season.

Safety First Before the Feast

11/2/2020 (Permalink)

Your friends at SERVPRO of Shrewsbury/Westborough wish you a safe and happy Thanksgiving and holiday season.

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the NFPA, cooking is the main cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

• Never leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.

• Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.

• Keep small children away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove and oven.

• Keep anything flammable like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.

• Do not wear loose clothing or dangling sleeves while cooking.

• Clean cooking surfaces on a regular basis to prevent grease build-up.

• Purchase a fire extinguisher to keep in the kitchen year round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.

• Always check the kitchen before going to bed or leaving the home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.

• Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working properly every month. Replace the batteries at least once a year.

Your friends at SERVPRO of Shrewsbury/Westborough wish you a safe and happy Thanksgiving and holiday season.

Source: National Fire Protection Association

October Is Breast Cancer Awareness Month – How Will You Join the Cause?

10/13/2020 (Permalink)

SERVPRO of Shrewsbury/Westborough Urges You to Keep Fighing!

Breast Cancer Awareness Month  is an annual international health campaign organized by major breast cancer charities every October to increase awareness and raise funds for research, prevention, diagnosis, treatment and ultimately to find a cure. The campaign also offers information and support to those affected by breast cancer.

At some point in our lives most of us will be touched by cancer -it may be our own battle or that of  someone close to us. The bottom line, we all have a vested interest in this battle. How will you join the cause?

Five Ways You Can Support The Fight Against Breast Cancer

1. Konw the Facts- Educate Yourself and Others

Anyone can be affected by cancer but, the fact remains, the majority of patients never expected to receive a cancer diagnosis until it happened. Arm yourself with the important information on how to prevent and survive breast cancer. Learn the facts and share the facts. Learn More Here.

2. Volunteer: Donate Your Time

By volunteering your time with an organization like the Breast Cancer Charities of America (BCCA) and Susan G. Komen, you are helping women and men prevent, battle, and survive breast cancer!

3. Start a Fund Raiser: Together We Can End Breast Cancer

Start fundraising to honor a loved one, survivor, and help children and their families who are still battling cancer

When you become a fundraiser, you can create your own account, join or start a team, and get others involved!  Start Fundraising 

4. Wear PINK and share your #PinkPose.

You can easily help raise awareness for breast cancer by adding a touch of pink to your wardrobe and #PinkPose!

• Take a photo of you or with your friends, family, co-workers, team, etc. while wearing PINK!
• Share the photo on Facebook, Twitter or Instagram
• Use the hashtag #PinkPose
• Tag 3 friends and ask them to take and share their #PinkPose online

5. Spend wisely – Make Sure Money is Going Where it Can Do the Most Good.

There is no shortage  of organizations promoting  breast cancer awareness in October. Unfortunately, some companies only see this as a marketing opportunity. Before buying from a retailer that claims to support breast cancer initiatives, be sure to know exactly where the money is going. Shop Pink or Shop Komen today!

For More Information on Breast Cancer Awareness:

• https://ww5.komen.org/
• https://www.nationalbreastcancer.org/breast-cancer-awareness-month
• https://www.who.int/cancer/events/breast_cancer_month/en/
• https://www.preventcancer.org/event/breast-cancer-awareness-month-2020/

Learn More about Volunteer Opportunities, visit BCCA or Susan G Komen.

For Shopping Resources visit Shop Pink or Shop Komen today!

PREPAREDNESS FOR PETS

10/12/2020 (Permalink)

Be sure to take four-legged friends into consideration when planning for emergencies.

Have you accounted for Fido or Lucy when emergency planning?

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency.

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit.

Food.

At least a three day supply in an airtight, waterproof container.

Water.

At least three days of water specifically for your pets.

Medicines and medical records.

Important documents. Registration information, adoption papers and vaccination documents. Talk to your veterinarian about microchipping and enrolling your pet in a recovery database.

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and a leash.

Crate or pet carrier.

Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.

Sanitation.

Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together.

If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics.

Familiar items.

Familiar items such as treats, toys and bedding can help reduce stress for your pet.

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don’t leave pets behind as they can be lost or injured.

Identification

Microchipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet’s owners.

Be sure to take four-legged friends into consideration when planning for emergencies. Visit ready.gov/ animals for further tips and safety precautions to think about for you or your insured’s families’ pets, or your tenants’ pets’ during a disaster.

SERVPRO® of Shrewsbury/Westborough wishes you a safe and happy fall season.

Source: National Fire Protection Association

Keep Fall Fire Free

10/8/2020 (Permalink)

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe and fire-free.

• Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.

• Keep emergency exits clear of decorations no nothing blocks escape routes.

• Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.

• Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric.

• It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle.

Facts and information provided by the National Fire Protection Association, nfpa.org.

The professionals at SERVPRO® of Shrewsbury/Westborough wish you a safe and happy fall season.

About SERVPRO® of Shrewsbury/Westborough

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO® is so important.

Just visit SERVPROshrewsburywestborough.com on your mobile phone or call 508-393-7898 to get the team that’s faster to any size disaster.

We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® franchise professional.

SERVPRO Reminds You: "SERV"e Up Fire Safety in the Kitchen

10/5/2020 (Permalink)

Fire Prevention Week is October 4-10, 2020. The 2020 theme is, “Serve Up Fire Safety in the Kitchen!”

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year? Are you prepared for whatever happens?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention. Fire Prevention Week is October 4-10, 2020. The 2020 theme is, “Serve Up Fire Safety in the Kitchen!” This topic works to educate everyone about the simple but important actions they can take to keep themselves, and those around them, safe in the kitchen.

Did you know? Cooking is the number one cause of home fires and home fire injuries, according to NFPA. Unattended cooking is the leading cause of fires in the kitchen. NFPA notes that once a fire alarm goes off “you could have less than two minutes to get out safely,” yet only 8 percent of people surveyed said getting out was the first thought they had after hearing a fire alarm go off. Creating, implementing, and practicing a fire escape plan for your home or business may be the difference between safety and tragedy. Make a plan today!

As the #1 choice in cleanup and restoration, SERVPRO® stands on over 50 years of experience and expertise to help ensure you stay safe, informed, and ready for any disaster that comes your way.

The time to prepare is now. Call your local SERVPRO® of Shrewsbury/Westborough professionals to make sure your home and business are "Ready for whatever happens."

Learn more:

Fire Prevention Week is October. 4 – 10 https://www.nfpa.org/fpw

Kitchen Cautions from SERVPRO

10/5/2020 (Permalink)

The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent holiday cooking fires.

According to the National Fire Protection Agency, cooking fires are the number one cause of home fires and injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent holiday cooking fires.

• Be on alert! If you are sleepy or have consumed alcohol, do not use the stovetop or oven.
• Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
• If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while the food is cooking, and use a timer to remind you that you are cooking.
• Keep anything that can catch fire, like oven mitts, wooden utensils, food packaging, or hand towels, away from the stovetop. 
  

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

• Just get out! When you leave, close the door behind you to help contain the flames.
• Call 9-1-1 or the local emergency number after you get out safely.
• For an oven fire, turn off the heat and keep the oven door closed.
• If you try to fight the fire, be sure others are getting out and you have a clear path out.
• Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the kid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

SERVPRO®  of Shrewsbury/Westborough wishes you a safe and happy fall season.

Source: National Fire Protection Association

SERVPRO of Shrewsbury/Westborough and The Boys & Girls Club of Worcester First Annual Summer BBQ

9/8/2020 (Permalink)

It was far from your typical BBQ, we loved every minute of it and we can’t wait to do it again next year!

Worcester, MA August 27, 2020 The Boys & Girls Club of Worcester has worked so hard this summer serving our community’s children and their families. We wanted to do something to celebrate their efforts, say thank you and offer a little bit traditional summer fun to the club’s children and staff.

What better way to celebrate the end of summer than a BBQ? We brought the grill, the food, a tent to stay dry and a lot of love for our community. Being prepared is what we do, masks and gloves on, we set up a BBQ station outside the club. Our team worked hard cooking and plating food. It was SERVPRO's great pleasure to be of service. Even the on/off rain, sometimes coming in down pours wasn’t enough to dampen spirits. We’re SERVPRO, we know a thing or two about dealing with water and storms.

The Boys and Girls Club of Worcester staff made did an amazing job making sure all responsible socially distanced protocol was followed. They made sure that the food got to where it needed to be, everyone was served and most importantly that their kids were well cared for.

Hearing the excited shouts of “thank you” from happy kids inside, knowing that we were able to offer a little taste of “back to normal” with something as simple as hotdogs & hamburgers made this one of the best days our team has had this summer.

It was far from your typical BBQ, we loved every minute of it and we can’t wait to do it again next year!

To learn more about ways you can support The Boys and Girls Club please visit: https://www.bgcworcester.org/support-our-club

Smoke Alarms Save Lives!

9/4/2020 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact the professionals at SERVPRO of Shrewsbury/Westborough Here to Help  (508) 393-7898

When it Comes to Portable Fire Extinguishers Remember “PASS”

9/4/2020 (Permalink)

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism. There’s usually a thin plastic tamper seal holding this pin in place, and it easily breaks when you pull out the pin.

Aim low. Point the extinguisher at the base of the fire. You must direct the extinguishing media towards the material that is actually burning so it can extinguish the flame

Squeeze the lever slowly and evenly. An extra word of caution; if you are using a CO2 extinguisher, avoid touching the horn-shaped discharge nozzle, as it can cause frostbite

Sweep the nozzle from side-to-side across the base of the fire as you approach, to make sure the extinguishing media completely covers the burning material and puts out the fire.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website at nfpa.org.

Additional Portable Fire Extinguisher Training Resources:

• https://www.oshatraining.com/portable-fire-extinguisher-training.php
• https://www.nfpa.org/Public-Education/Staying-safe/Safety-equipment/Fire-extinguishers
• https://www.usfa.fema.gov/prevention/outreach/extinguishers.html

SERVPRO of Shrewsbury/Westborough, Faster To Any Size Disaster. (508) 393-7898 
Calling us is the first step toward restoration after any amount of fire damage affects your home.

September Is National Preparedness Month “Disasters Don’t Wait. Make Your Plan Today.”

9/4/2020 (Permalink)

Local SERVPRO disaster mitigation specialist says the COVID-19 pandemic is a tough reminder that “Disasters Don’t Wait. Make Your Plan Today.”

Southborough, MA (Grassroots Newswire) September 2, 2020 - Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month to promote the importance of family and community disaster planning. This year’s theme, “Disasters Don’t Wait. Make Your Plan Today.,” resonates strongly as local communities and communities around the world battle the ongoing COVID-19 pandemic. For disaster mitigation specialists like Donny McKendall of SERVPRO^® of Shrewsbury/Westborough, the scope and impact of the COVID-19 pandemic on all aspects of everyday life, health, and well-being have magnified the importance of SERVPRO’s ongoing message to the communities it serves: When disaster strikes, preparedness is the best defense.

“Before COVID-19 exploded into a global crisis, ‘disaster preparedness’ for the everyday home or business owner was largely dictated by the hazards unique to their location or their business,” said McKendall. “For some, that meant preparing for hurricanes and water damage; for others, tornadoes, flooding, wind damage, or even wildfires. But COVID-19 taught us that everyone – individuals and business owners alike – needs to be prepared for a national emergency that may disrupt food and medical supplies, transportation systems, schools, businesses, and every single aspect of everyday life that we take for granted. We’ve learned that, no matter where you live or work, in addition to your ‘disaster’ preparations, making certain that you have a stock of some basic items on hand can make a huge difference if a national or global event suddenly disrupts – or even stops – everyday life.”

McKendall emphasizes that everyone still needs to have a disaster preparedness plan in place. FEMA provides easy-to-use disaster planning guidelines at https://www.ready.gov, and home and business owners both can take advantage of free tools like the SERVPRO READY app at https://ready.SERVPRO.com/home/mobileapp. The app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Local business owners can take an additional preparedness step by designating SERVPRO of Shrewsbury/Westborough as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile^® (ERP) to be stored in the READY app.

But, McKendall says, COVID-19 has taught us we need to rethink and add to our disaster-preparedness toolkits. “We are all still struggling with a ‘disaster’ that has disrupted not only our lives and our jobs, but our entire community, our society, and the supply chain that we depend on.” While in retrospect, the shortages of some of these items have become the stuff of urban legend, McKendall says it’s a good idea to stockpile a supply of items for which there are no easy substitutes. “Toilet paper; yeast and flour for breadmaking; detergents; canned foods, fruits, and vegetables; pet foods and cat litter; fresh dairy items; diapers; and a host of other items were in short supply for weeks at the beginning of the crisis,” said McKendall. “Think back on those weeks and keep a supply of the things that you just don’t want to do without – along with some shelf-stable dairy items, dried beans, and frozen meals. Use them before they expire but be sure to replace them.”

The disaster remediation specialists at SERVPRO of Shrewsbury/Westborough extend their sincere sympathy to those who have lost loved ones or have been otherwise affected by the COVID-19 pandemic. For Southborough-area commercial and residential customers, SERVPRO of Shrewsbury/Westborough continues to specialize in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened.” For more information on SERVPRO of Shrewsbury/Westborough, please contact Donny McKendall at (508) 393-7898 or aharvey@SERVPROworcester.com. For more information on SERVPRO^® and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com.

About SERVPRO

Founded in 1967, the SERVPRO franchise system is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,800 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

EMERGENCY FIRE DAMAGE TIPS

9/4/2020 (Permalink)

These emergency tips will assist you in taking proper action until your local SERVPRO® franchise professionals arrive. Follow these DOs and DON’Ts to help reduce damage and increase the chances of a successful restoration.

DO:

• Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
• Keep your hands clean. Soot on your hands can further soil upholstery, walls, and woodwork.
• If electricity is off, empty the freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.
• If heat is off during winter months, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
• Remove soot particles from plants with a damp cloth.
• Change HVAC filter, but leave it off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T:

• Don’t attempt to wash any walls or painted surfaces without first contacting your local SERVPRO franchise professional.
• Don’t attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO franchise professional.
• Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
• Don’t consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)
• Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
• Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® franchise professional.

PREPARE NOW: SEPTEMBER IS NATIONAL PREPAREDNESS MONTH

9/3/2020 (Permalink)

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit? Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app.

Learn Life Saving Skills

Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these lifesaving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Check your Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Evaluate which hazards are relevant to your area and obtain the appropriate insurance for your home, business, or other property and become familiar with your coverage.

Save for an Emergency

Are you prepared financially in case of a disaster? Does your family have an emergency fund for unexpected expenses after a flood or fire? Check out FEMA’s Emergency Financial First Aid Kit for an in-depth document to help you identify and compile important documents and account information all in one spot. Just search “EFFAK” on fema.gov for the free PDF.

Whether its flood, wildfire or extreme winter weather, we must work together as a team to help ensure our families, businesses, places of worship and neighborhoods are prepared. Contact your local SERVPRO® franchise professionals to find out how they can help make it “Like it never even happened,” if disaster strikes in your life.

National Day of Service and Remembrance September 11, 2020

9/3/2020 (Permalink)

In honor and memory of those who died on September 11, 2001, as well as the survivors and first responders, the National Day of Service and Remembrance was established in 2009 as a day of reflection. Led by the Corporation for National and Community Service, this is a day to come together just as Americans did following the events of 9/11 to help and honor their neighbors in need.

On this day and every day, SERVPRO® salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the first responders who keep our communities safe in unprecedented times.

Reflect and strive to make a positive difference in your area this year to commemorate the National Day of Service and Remembrance. To find volunteer opportunities near you or to register your National Day of Service and Remembrance event, visit nationalservice.gov/911day.

Additional Resources:

• https://911day.org/
• https://www.nationalservice.gov/serve/september-11th-national-day-service-and-remembrance#:~:text=September%2011th%20is%20Patriot%20Day,in%20service%20to%20defend%20freedom.
• https://nationaltoday.com/national-day-service-remembrance/
• https://en.wikipedia.org/wiki/September_11_National_Day_of_Service
• https://nationaldaycalendar.com/patriot-day-and-national-day-of-service-and-remberance-september-11/

Five Basic Tips for Preventing Water Damage in Your Home

8/21/2020 (Permalink)

The best way to deal with water damage is to prevent it from happening at all. Follow these Five Basic Water Damage Prevention Tips to help  keep your home safe, maintained and free from water damage.

1. Keep a Watchful Eye on Your Water Bill

Your water bill can tell you a lot about what’s going on in unseen areas of your home.  If your usage jumps significantly from one month to the next without explanation it could mean trouble.  Is there a leak in your Perhaps a crack in a pipe in your front yard, a link in your crawl space or crawlspace? Or, is it a pipe in your front yard? Don’t leave mystery leaks unattended!

2. Get to Know Your Water Main

Make sure to know the location of your water main and shut it off if you leave for an extended amount of time.  If water can’t get in, chances are faucet drips and burst pipes can’t wreak havoc on your home when you’re away.

3. Perform Regular Maintenance Checks on Appliances

Examine and maintain your appliances regularly for leaks according to manufacturer’s directions.

4. Replace Worn Washing Machine Hoses

Old, brittle or leaky washing machine hoses are a common cause of water damage and loss for homeowners.  Make sure to replace yours regularly to help to avoid expensive damage.

5. Act Quickly -Investigate Leaks Right Away & Fix Promptly

Ignoring moisture damage, postponing necessary repairs, can lead to mold, mildew, dry rot, or even structural damage.  It’s also worth noting that while   homeowner’s insurance may provide coverage for sudden or accidental damage, damage resulting from neglect or lack of maintenance is not often covered in a standard policy.

When Water Damage does happen the professionals at  SERVPRO® of Shrewsbury/Westborough have the training and equipment to make it “Like it never even happened.”

Being prepared and practicing regular maintenance is always your strongest defense against water damage but when the unexpected or unpreventable does happen we’re here to help®.

SERVPRO of Shrewsbury/Westborough has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. We will respond quickly to mitigate the damage and manage the restoration project through to its completion. 
Learn more about Learn more about our training and certifications.

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician

Water Damage or Flooding? Call Us Today 508-393-7898

Learn to Prevent Fires in Your Westborough Home

8/18/2020 (Permalink)

There is a reason the call it the “unexpected”, you don’t know when disaster will strike buy you can be prepared. Check out these tips we gathered from ready.gov

When it comes to fire know that In just two minutes a fire can become life-threatening. In five minutes a residence can be engulfed in flames. The good news is that preparation can make a world of difference and home fires are preventable!

The following are simple steps that each of us can take to prevent a tragedy.

Cooking

• Stay in the kitchen when you are frying, grilling or broiling food. If you leave the kitchen for even a short period of time turn off the stove.
• Wear short, close-fitting or tightly rolled sleeves when cooking.
• Keep children away from cooking areas by enforcing a "kid-free zone" of three feet around the stove.
• Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

• Smoke outside and completely stub-out butts in an ashtray or a can filled with sand.
• Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
• Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
• Be alert – don’t smoke in bed! If you are sleepy, have been drinking or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

• Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
• If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
• Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

• Keep combustible objects at least three feet away from portable heating devices.
• Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
• Check to make the portable heater has a thermostat control mechanism and will switch off automatically if the heater falls over.
• Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

• Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
• Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
• Make sure the fire is completely out before leaving the house or going to bed.

Children

• Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
• Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
• Never leave children unattended near operating stoves or burning candles, even for a short time.

More Prevention Tips

• Never use a stove range or oven to heat your home.
• Keep combustible and flammable liquids away from heat sources.
• Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas.

Associated Content

• U.S. Fire Administration (USFA) (Link)
• American Red Cross (Link)
• Sparky the Fire Dog (Link)

DO YOU KNOW HOW TO STAY SAFE WHEN A THUNDERSTORM THREATENS?

8/18/2020 (Permalink)

According to ready.gov “Lightning is a leading cause of injury and death from weather-related hazards. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms”.

Thunderstorms can include winds reaching over 50MPH, create hail, cause flash flooding and in some cases even tornadoes. Do you know how to keep you and your family safe before, during and after a thunderstorm?

FEMA Suggests the Following Tips:

Prepare – these are things you can do BEFORE the storm arrives

• Know your area’s risk for thunderstorms. In most places, they can occur year-round and at any hour.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Identify nearby, sturdy buildings close to where you live, work, study, and play.
• Cut down or trim trees that may be in danger of falling on your home.
• Consider buying surge protectors, lightning rods, or a lightning protection system to protect your home, appliances, and electronic devices.

Survive- These are the things to do DURNING the storm

• When thunder roars, go indoors. A sturdy building is the safest place to be during a thunderstorm.
• Pay attention to weather reports and warnings of thunderstorms. Be ready to change plans, if necessary, to be near shelter.
• When you receive a thunderstorm warning or hear thunder, go inside immediately.
• If indoors, avoid running water or using landline phones. Electricity can travel through plumbing and phone lines.
• Protect your property. Unplug appliances and other electric devices. Secure outside furniture.
• If boating or swimming, get to land and find a sturdy, grounded shelter or vehicle immediately.
• If necessary, take shelter in a car with a metal top and sides. Do not touch anything metal.
• Avoid flooded roadways. Turn Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.

Be Safe- here are the things to be mindful of after the storm passes.

• Listen to authorities and weather forecasts for information on whether it is safe to go outside and instructions regarding potential flash flooding.
• Watch for fallen power lines and trees. Report them immediately.

For more information on recovering from water damage caused by weather-related disasters, contact SERVPRO® of Shrewsbury/Westborough today. We’re Here to Help 24/7 – (508) 393-7898

Associated Content

• Thunderstorms Information Sheet (PDF)
• NOAA Watch (Link)
• Centers for Disease Control and Prevention - Lightning (Link)
• American Red Cross (Link)

Floods – Know the Facts & Be Prepared

8/17/2020 (Permalink)

Floods are the most commonly occurring natural disaster in the United States. They occur when there is a temporary overflow of water into land that would normally be dry.

Floods Facts:

• Result from rain, snow, coastal storms, storm surges and overflows of dams and other water systems.
• Develop slowly or quickly. Flash floods can come with no warning.
• Cause outages, disrupt transportation, damage buildings and create landslides.

What You Should Know About Flood Safety

• Make a family emergency communication plan and include pets.
• Have emergency supplies in place at home, at work, and in the car.
• Check on your neighbors to make sure they’re okay.
• Know what to do before, during, and after a flood.
• Flood insurance takes 30 days to take effect, so purchase now to protect your family!
• Listen to local officials by radio, TV or social media.
• Evacuate when advised by authorities or if you are in a flood or flash flood prone area.
• If you are on high ground above flooded areas, being prepared to stay where you are may be the best protection.
• Never drive or walk through flooded streets; Turn Around, Don’t Drown! Do not go through flood waters.
  
  

Learn More About Flood Safety & Preparation

• Learn what to do before, during & after a flood Visit: ready.gov/floods#FloodSafety
• Heavy rain to areas that have been experiencing drought can cause flash flooding. Learn how to prepare: ready.gov/plan

You Can’t Know When a Disaster WIll Happen But You Can Be Prepared.

8/17/2020 (Permalink)

Storms, floods, fires, the unknown- you can’t know when disaster will strike but you can be prepared. Ready.gov suggest having a plan and a disaster supply kit.

A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

Ready.Gov Suggest the Following Steps for Preparing Your Kit:

Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items consider what unique needs your family might have, such as supplies for pets or seniors.

Basic Disaster Kit

To assemble your kit store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

• Water (one gallon per person per day for at least three days, for drinking and sanitation)
• Food (at least a three-day supply of non-perishable food)
• Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
• Flashlight
• First aid kit
• Extra batteries
• Matches in a waterproof container
• Whistle (to signal for help)
• Dust mask (to help filter contaminated air)
• Plastic sheeting and duct tape (to shelter in place)
• Moist towelettes, garbage bags and plastic ties (for personal sanitation)
• Wrench or pliers (to turn off utilities)
• Manual can opener (for food)
• Local maps
• Cell phone with chargers and a backup battery
• Download the Recommended Supplies List (PDF)

Since Spring of 2020, the CDC has recommended people include additional items in their kits to help prevent the spread of coronavirus or other viruses and the flu.

• Cloth face coverings (for everyone ages 2 and above), soap, hand sanitizer, disinfecting wipes to disinfect surfaces

Additional Emergency Supplies To Consider

Consider adding the following items to your emergency supply kit based on your individual needs:

• Prescription medications
• Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
• Prescription eyeglasses and contact lens solution
• Infant formula, bottles, diapers, wipes and diaper rash cream
• Pet food and extra water for your pet
• Cash or traveler's checks
• Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
• Sleeping bag or warm blanket for each person
• Complete change of clothing appropriate for your climate and sturdy shoes
• Fire extinguisher
• Feminine supplies and personal hygiene items
• Mess kits, paper cups, plates, paper towels and plastic utensils
• Paper and pencil
• Books, games, puzzles or other activities for children

For More Details and information Visit: https://www.ready.gov

Thank You, First Responders!

8/11/2020 (Permalink)

Here at SERVPRO, we’d like to say thank and honor our local first responders for the service & sacrifice they provide to our community.

We Are Committed  to Those Who Are Committed to Our Community!

We’ve said it before and we will say it again, not all heroes wear capes. Some wear uniforms, scrubs, masks, and gloves. They are our family, friends and neighbors who stand ready to protect and serve our community. Not just in these unprecedented days of COVID but EVERY day. They are our local First Responders -made up of fire fighters, police, EMTs, doctors and nurses- all on the frontlines caring for and protecting this community we call home.

Here at SERVPRO we’d like to say thank and honor our local first responders for the service & sacrifice they provide to our community. We treasure our working and social relationships with these local heroes, are proud to do our part in supporting their efforts and show our gratitude for all they do.

SERVPRO of Shrewsbury/Westborough Stands with Our First Responders. We Are Proud to Offer Our Respect & Support

At SERVPRO we have long admired and looked for ways to support our local First Responders. This is a group of people who sacrifice so much to serve our communities and ask for little in return. The following  are just some of the ways we’ve found to say “Thank You.”

Volunteer Our Expert Service

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. All of our cleanup procedures are in accordance with the CDC and local authorities. We have been proud to offer these services and our expertise to local departments for vehicle and office cleaning.

Honoring Fallen Heroes

As a community we mourn the loss of fallen heroes and their families, those who have made the ultimate sacrifice in the line of duty. Heroes such as these deserve to be honored and remembered. We were proud to raise funds for heroes such as Lt. Jason Menard. His selflessness, service and sacrifice to the people of Worcester will not soon be forgotten. It’s support we’re proud to provide but hope for days when it’s not needed.

Annual First Responders Bowl Watch Party

SERVPRO is the proud sponsor of the First Responders Bowl. It’s our way to say thanks for the bravery and courage of those who arrive first at the scene of an emergency.  The bowl celebrates our neighbors, family and fellow citizens who serve as first responders protecting and preserving peace in our communities. Annually SERVPRO of Worcester & SERVPRO of Shrewsbury/ Westborough hosts a watch party. We invite local first responders to a watch party and we celebrate all the good work they do for our communities.

Community Events & Fund Raisers

We have always welcomed the opportunity to join and participate in community events and fundraisers. It’s a wonderful opportunity to help raise funds and build lasting relationships. We have been proud to participate in the Heroes Cup Golf tournament as well as other local fund raisers. We look forward to future events and continuing to build lasting relationships.

We Continue to Look to Offer Our Support & Gratitude

These are just some of the ways we’ve found to offer our gratitude. If you have suggestions or know of local first responders groups in need of support we invite you to email us at aharvey@SERVPROworcester.com

Asking Yourself How Can I Say Thank You?

If you’re ask in what can you can do to support for local first responders, we suggest reading How Do We Say Thank You. It’s a blog post we created are a few ideas on how to say thank you to the people on the front lines of battle against the Coronavirus.

Do You Know What to Do If There’s a Fire in Your Shrewsbury Home?

8/5/2020 (Permalink)

In the event of a home fire, remember that every second counts. Being prepared and knowing what to do when the unexpected happens gives you and your family the valuable  advantage of time.

The Red Cross Suggests These 7 Ways to Prepare for a Home Fire

1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year. Purchase smoke alarms here.        

2. Teach children what smoke alarms sound like and what to do when they hear one. 

3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.

4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.

5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell "Fire" to alert everyone that they must get out.

6. Make sure everyone knows how to call 9-1-1.
7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire. 

What to Do After a Home Fire

If you do have a home fire, please refer to our Fire Damage Tips - Until Help Arrives Guide follow these tips to protect yourself and your property.

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Locally Owned and Operated
• A Trusted Leader in the Restoration Industry
• Highly Trained Fire Restoration Technicians

SERVPRO of Shrewsbury/Westborough, Faster To Any Size Disaster. 508-393-7898. Calling us is the first step toward restoration after any amount of fire damage affects your home.

September is National Preparedness Month. Is Your Westborough Business Prepared?

8/5/2020 (Permalink)

“National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. As our nation continues to respond to COVID-19, there is no better time to be involved this September.” – ready.gov

The 2020 NPM theme is: "Disasters Don’t Wait. Make Your Plan Today."

There is much that a business leader can do to prepare his or her organization for the most likely hazards and SERVPRO of Shrewsbury/Westborough can help.

By developing a SERVPRO® Emergency READY Profile® (ERP) for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. In next month’s Restoration Newsline, learn more about the ERP, as well as how to prepare for disasters, and how your SERVPRO® professionals can help during National Preparedness Month and all year-round.

Ready to Get Started? Call for a No Cost Assessment. 508-393-7898

For More Details on National Preparedness Month: https://www.ready.gov/september

Westborough Residents Still Have Plenty of Grilling Season Left- Be Safe!

8/4/2020 (Permalink)

There is still plenty of grilling weather left, here are some tips for safe outdoor cooking

There is still plenty of grilling season left. Outdoor cooking and socially-distanced picnic gatherings cab be a welcome change for families eager to get out and enjoy the warm weather.

SERVPRO would like to remind Westborough residents and those in surrounding areas about the  “grilling fire facts" from the National Fire Protection Association (NFPA).

* Gas grills, hibachis, and barbeques are involved in an average of 8,900 home fires each year, including 3,900 structure fires and 4,900 outdoor fires. Charcoal or other solid-fueled grills contribute to another 1,300 home fires per year.
* An average of 19,700 patients each year visit emergency rooms because of injuries involving grills. Nearly half (9,500 or 48%) of the injuries are thermal burns from fire (about 4,300) and from contact with hot objects (about 5,200). Children under five account for an average of 2,000 of those contact-type burns.
* July is the peak month for grill fires (18%), including both structure, outdoor or unclassified fires, followed by June (15%), May (13%) and August (12%).

We would like to share the following advice from the NFPA2 with Worcester-area homeowners to help ensure that the only smoke coming from their outdoor feast is from their grill, and not from a property fire.

All Grills

* Use your propane or charcoal grill outdoors only. Place your grill away from your home or deck railings and out from under eaves and overhanging branches.
* Keep children and pets at least three feet away from the grill area, and never leave your grill unattended.
* Keep your grill clean. Remove grease or fat buildup from the grills and in trays below the grill. Always make sure your gas grill lid is open before lighting it.

Propane Grills

* Check the gas tank hose for leaks before using it for the first time each year.
* If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.
* If the flame goes out, turn the grill and gas off and wait at least five minutes before re-lighting it.

Charcoal Grills

* A charcoal chimney starter uses newspaper as a fuel to start the charcoal. If you use a starter fluid instead, use only charcoal starter fluid. If you choose an electric charcoal starter, make sure to use an extension cord for outdoor use.
* Keep charcoal fluid out of the reach of children and away from heat sources. Never add charcoal fluid or any other flammable liquids to the fire.
* When you are finished grilling, let the coals cool completely before transferring them to a metal container for disposal.

While we hope that these guidelines will help Westborough-area homeowners have a safe, fire-free grilling season, accidents can happen. If you do experience a structure fire, our SERVPRO-trained professionals can help get you on the road to normal, managing clean-up efforts and helping with insurance and recovery. When disaster strikes, our goal, always, is to make it seem "Like it never even happened."

SERVPRO specializes in fire and water cleanup and restoration services and repair services, helping to remediate damage for both commercial and residential customers.

1 https://www.nfpa.org/grilling
2 https://www.nfpa.org/-/media/Files/Public-Education/Resources/Safety-tip-sheets/Grilling_safety_Tips.pdf

Hurricane Season has Begun, Know About “HURRICANE HAZARDS”

8/4/2020 (Permalink)

Hurricane season has already begun and several named storms have developed in the Atlantic, Caribbean or Gulf of Mexico. For the Atlantic, the season begins June 1 and runs through November 30. On average, there are 12 tropical storms that develop, with an average of six becoming hurricanes, according to the National Weather Service.

Hurricanes can be life-threatening as well as cause serious property damage. The National Weather Service lists the following as potential “hurricane hazards.”

Storm surge is the abnormal rise of water generated by a storm’s winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries.

Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.

Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.

Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.

Dangerous waves produced by a tropical cyclone’s strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than a 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business.

For Hurricane Safety Tips section of MEMA’s website at https://www.mass.gov/service-details/hurricane-safety-tips.

For more information on recovering from water damage caused by weather-related disasters, contact SERVPRO® of Shrewsbury/Westborough today.
We’re Here to Help 24/7 – 508-393-7898

Are You Ready? 8 Hurricane Preparedness Tips

8/4/2020 (Permalink)

Hurricanes are massive storm systems that form over warm ocean waters and move toward land. They can happen along any U.S. coast or territory in the Atlantic or Pacific. Threats from hurricanes include: powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, tornadoes, and landslides. The Atlantic hurricane season runs June 1 to November 30.

Are You Ready? Here Are 8 Hurricane Preparedness Tips

1. Make an Emergency Plan
   Make sure everyone in your household knows and understands your hurricane plan. Discuss the latest Centers for Disease Control (CDC) guidance on Coronavirus (COVID-19) and how it may affect your hurricane planning.
2. Gather Supplies
   Make sure your household is well stocked with supplies. Include medication, disinfectant supplies, cloth face coverings, pet supplies.
3. Be Ready to Evacuate
   You may have to evacuate quickly due to a hurricane. Learn your evacuation routes, practice with household, pets, and identify where you will stay. 
4. Make Sure Your Insurance is Up to Date
   Make sure your insurance policies and personal documents like ID are up to date. Make copies and keep them in a secure password protected digital space.
5. Prepare Your Home
   Declutter drains and gutters, bring in outside furniture, consider hurricane shutters.
6. Get Tech Ready Keep your cell phone charged when you know a hurricane is in the forecast and purchase backup charging devices to power electronics.
7. Be A Good Neighbor Check with neighbors, senior adults, or those who may need additional help securing hurricane plans to see how you can be of assistance to others
8. Prepare your Business Make sure your business has a continuity plan to continue operating when disaster strikes.
   
   Once you have an emergency contingency plan in place. Think about a plan to get back you’re your buildings following a disaster. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. SERVPRO^® is a leader in water and fire damage response and can help you quickly get your property back in working order.
   Ready to Get Started? Call for a No Cost Assessment. 508-393-7898

Additional Hurricane Preparedness Information:

• https://www.ready.gov/sites/default/files/2020-03/fema_how-to-prepare-for-hurricane.pdf
• https://www.nhc.noaa.gov/prepare/hazards.php
• https://www.weather.gov/wrn/hurricane-preparedness
• https://www.youtube.com/watch?v=umolcYUCuow&feature=youtu.be

Source Material

• https://www.ready.gov/hurricanes

When it comes to Water Damage- There’s No Such Thing as a Small Disaster.

8/3/2020 (Permalink)

SERVPRO of Shrewsbury/Westborough When You Need Help-Fast!

Restoration Newsline July 2020: CALL THE CLEANUP TEAM THAT IS FASTER TO ANY SIZE DISASTER

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact your local SERVPRO® franchise professionals to begin emergency mitigation. Emergency mitigation means under normal circumstances, a SERVPRO® franchise professional can be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO® franchise professional is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages. SERVPRO® franchise professionals will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling your local SERVPRO® franchise professionals today. As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise to help ensure your business is taken care of as the economy begins to reopen.

It’s the Water You Don’t See That Can Cause the Most Problems!

8/3/2020 (Permalink)

SERVPRO® of Shrewsbury/Westborough has the training and equipment to make it “Like it never even happened.” Call Us Today (508) 393-7898

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Shrewsbury/Westborough professionals have the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

When time matters, technology and equipment must be counted on to perform. Your SERVPRO® of Shrewsbury/Westborough franchise professionals will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® franchise professionals.

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® franchise professionals to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® franchise professionals can calculate and create an environment most

conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? Your SERVPRO® of Shrewsbury/Westborough professionals have the training and equipment to make it “Like it never even happened.”

SERVPRO of Shrewsbury / Westborough has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. We will respond quickly to mitigate the damage and manage the restoration project through to its completion. 
Learn more about Learn more about our training and certifications..

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician

Water Damage or Flooding? Call Us Today (508) 393-7898

Defending Your Shrewsbury Property Against Mold Growth: Seven Tips

8/3/2020 (Permalink)

If you suspect water damage in your Shrewsbury property prompt mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions.

DEFENSE AGAINST MOLD GROWTH:

1. Keep the humidity between 30 to 60 percent.
2. Provide for proper drainage away from building foundations.
3. Regularly inspect plumbing and appliances for leaks.
4. Keep gutters and drains clear of debris.
5. Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.
6. Respond to all water intrusions immediately.
7. Contact SERVPRO® of Shrewsbury/Westborough Professionals for assistance after a water damage or if you discover mold.

If your Shrewsbury home or business has a mold problem, the professional of SERVPRO® of Shrewsbury/Westborough can inspect and assess your property. We then can use our specialized training, equipment, and expertise to remediate your mold infestation.

Learn more about our Mold Remediation and Restoration Services

Learn More about our Highly Trained Professionals

If You See Signs of Mold, Call Us Today – 508-393-7898

Prepare & Take Precautions MA Hurricane Preparedness Week 2020

7/16/2020 (Permalink)

“Governor Charlie Baker has proclaimed July 12 - 18, 2020, to be Hurricane Preparedness Week in an effort to emphasize both the Commonwealth’s potential vulnerability to tropical storms and hurricanes, and the importance of preparing for their impacts. “

MA Residents and visitors are encouraged to use this week to prepare for hurricanes, tropical storms and other emergencies.

This week serves reminder of the Commonwealth’s potential vulnerability to tropical storms and hurricanes, the importance of preparing for their impact. This includes taking necessary precautions during the COVID-19 public health emergency.

MEMA advises residents to take some simple steps to prepare for a potential weather emergency.

1. Make an emergency plan that takes in account how your family would communicate, evacuate and shelter in place. Ensure the needs of all family members, including seniors, children, those with special needs and pets are accounted for. See details on how to make a family emergency plan.
2. Build or customize an emergency kit that will sustain your household for three to five days without power. Make sure it includes face coverings or masks, disinfectants, hand sanitizer and other cleaning supplies that you may need in an emergency. See more about building an emergency kit.
3. Stay informed by having multiple methods for receiving emergency alerts. See more about emergency alerts.
4. Know your evacuation zone and learn in you live or work in a hurricane or evacuation zone. 

For Source Material and Further Details Visit:

https://www.mass.gov/news/hurricane-preparedness-week-reminds-residents-to-prepare-take-precautions

For more information, visit the Hurricane Safety Tips section of MEMA’s website at https://www.mass.gov/service-details/hurricane-safety-tips.

SERVPRO of Shrewsbury/ Westborough Joins the Hunt!

7/13/2020 (Permalink)

Proud members of the Corridor 9/495 Regional Chamber of Commerce!

Saturday June 27, Corridor 9/ 495 Regional Chamber of Commerce hosted a Social Distancing

Community Scavenger Hunt.

27 teams set out through our 5 towns (Westborough, Northborough, Southborough, Shrewsbury, & Grafton) to find up to 80 clues.

All of the teams did an amazing time finding the places and things!

SERVPRO of Shrewsbury/ Westborough had a blast competing with our colleagues, friends and neighbors. Our “SERVPRO Avengers- Age of Momtron” team, led by our own Angelique Harvey and family, didn’t bring home the gold but looks forward to a rematch in the future.

Congratulations to the winners!!

• 1st place with 237 points the Virus Busters
• 2nd Place with 215 points Pandemic! At the Disco
• 3rd Place with 205 points & Best Costume COVID Mime-Teen
• Best Team Name QUARANTEAM

This event wouldn’t have been  possible without generous sponsors, prize donations & volunteers

• Media Sponsor Community Advocate Newspaper
• Lunch Sponsor Simply Delicious Catering & Management Service
• Thrill Sponsors Karen Amlaw Music & Wegmans
• 1st place prize Apex Entertainment
• 2nd place, Best Costume & Team Name Prize Arturo's Ristorante
• 3rd place prize Veg Out at Nourse Farm

Thank you to Corridor 9/ 495 Regional Chamber of Commerce for another great event. We’re proud to be members and look forward to future events.

Supporting Locally & Diversely Owned Businesses is Supporting the Community We Call Home

7/10/2020 (Permalink)

Proud to Support Local and Diverse Business!

ocal businesses and business owners- they don’t just work in our community, they live here. They our neighbors and friends. They are what make our community special and are essential to our economy.

Local and diverse business brings growth and innovation to our communities. They are specially vested in our towns and neighborhoods - providing employment, creating opportunities, supporting local economies, and adding strength and stability.

Most are feeling a financial strain right now, and are worried about the future. Now is the time to remind ourselves, supporting locally & diversely owned businesses is supporting the community we call home.

What Can I Do?

You may be saying, “I understand why it’s important to support these businesses, but what can I do?” The answer is a lot easier than you think. Simple tactics and changes of habits can make a huge difference. Get in the proper mind set, we’re all in this together.  Start with, if you need to buy something, try your local store first. You’re in need of a service-who are your local providers? Now that you’ve got the ball rolling, check our 4 Tips on Supporting Local & Diversely Owned Business.   

Four Tips on  Showing Your Support for Locally & Diversely Owned Business

1. Get to Know Your Neighbor. Check-in, get to know the local businesses in your community. Ask how you can offer support -are they open or selling online, do they sell gift cards, share their information on social media. Actively participate.
   
   
2. Recognize the Helpers & Pay it Forward. Many local businesses are great neighbors, doing what they can to contribute the health and wellbeing of the community. We’ve witnessed our friends, coworkers and neighbors offering pro bono services,  donations and volunteering with the institutions that help feed and support the most vulnerable members of our community. Support these business- they strengthen us all.
   
   
3. Order Take-Out. Sure, it sounds simple but with limited (many still closed) dine-in options and reduced capacity local restaurants are dependent on take-out and delivery offerings to survive. In addition, think about treating clients or coworkers, in these times we know they could use the pick-me up, it helps the economy and serves as word of mouth marketing.
4. Get on Social Media & Spread the Word. The pandemic crisis has affected everyone, you may not have extra money to spend right now. That’s ok, you can still help support local business by spreading the word. Is there a local business that you care about? Get  on social media- share their info, write a review, share their posts. Word of mouth marketing is a huge value to relationship based businesses.

It’s all related- we know if we want to see our communities thrive, the businesses in them need to thrive. Ultimately, it’s going to be up to us, the local consumers and customers, to support local and diverse business. These businesses are made up of our families, neighbors and friends- we’re all in this together. We’re local, Be Local, Support Local.

To Learn More about Supporting Local Business through Social Media, check out our blog post: Doing Your part to Help Local Business | The Benefits of Online Reviews

Resources for this Post and Additional Suggested Reading:

• Forbes Magazine: 15 Ways To Support Local Business During The Coronavirus Shutdown
• Fast Company: How to find and support Black-owned businesses, wherever you are
• Mashable: How to find and support Black-owned businesses — and why it's important
• Bond Street: Supporting Women Business Owners: Why and How

Don't Let Your Westborough Business Let Sidelined By Flooding or Water Damage

7/8/2020 (Permalink)

We’ve all been working hard toward reopening business, getting back to (the new) normal. In these unprecedented times, SERVPRO of Shrewsbury / Westborough understands you have enough concerns without worrying about flooding or water damage striking your business. Downtime in your place of business could be devastating to your bottom line. We make it a priority to work alongside your business to reduce this downtime dramatically so that you can reopen the doors to a safe environment.

If water is wreaking havoc in your commercial structure, lean on us to bail you out!

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Restoration Industry with over 1,700 Franchises
• Highly Trained Water Damage Restoration Specialists

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Shrewsbury / Westborough has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. We will respond quickly to mitigate the damage and manage the restoration project through to its completion. 
Learn more about Learn more about our training and certifications..

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician

Water Damage or Flooding? Call Us Today (508) 393-7898

Restoration Newsline July 2020: Being Open For Business Is Just The Beginning of Our New Journey Forward.

7/5/2020 (Permalink)

When our logo is on your door, your commitment to clean is clear.

Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patronize are safe. The COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you’ve chosen a higher standard of clean for all Americans? Are you ready to be Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDETM, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will help ensure you and your business are set up to inspire consumer confidence as the economy begins to reopen. n

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. Expertise born out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America’s #1 clean-up and restoration brand. The program is grounded with our unique 3 Cs: Consult, Clean, and Certify

CONSULT
A TAILORED CLEANING PROGRAM TO MEET YOUR NEEDS

Not all businesses are the same, which is why we will assign you with a Cleaning Protocol Consultant who understands your business and will create a custom cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That’s why we know to start such a critical cleaning process with a consultation. Your specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic and congestion points. As a result, you’ll know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, you’ll know that the clean you receive is customized to your need. 

CLEAN
PROACTIVE AND COVID-19 EMERGENCY RESPONSE CLEANING PROGRAM

Based on the specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform. Process. SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE - a hospital grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency’s registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant.

CERTIFY
A COMMITMENT TO CLEAN FOR YOUR EMPLOYEES AND CONSUMERS

We’re going to extend our credibility as a premier biohazard cleaning company in the country to your business – to give assurance to your employees and customers that only SERVPRO can deliver. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to our propriety signage, digital emblems, and other collateral that communicates you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned but that your location is being cleaned regularly at this standard.

Restoration Newsline June 2020: THE COVID EFFECT

6/16/2020 (Permalink)

SERVPRO is in this with you and proudly stands beside our first responders in fighting this silent enemy.

The Coronavirus has changed the social landscape more

than we could have imagined. The terms social distancing and the new normal have become indoctrinated in our vocabulary. The interaction with family, friends, and business associates has been directly impacted. The traditional handshake is now riddled with fear. Instead it’s better to tap feet or “elbow bump.”

As in the years following World War II, great effort was spent putting measures in place to reduce the likelihood of another global conflict. Likewise, prevention of future viral pandemics is top of mind for most the world’s governments and security services for the immediate future. SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. SERVPRO uses EPA-approved products and follows the CDC guidelines for cleanup practices.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the ERA-registered emerging pathogens claims.

Will it all get back to normal? Yes. When will that happen? That remains unclear. What is clear is that normalcy will return, and all along the way SERVPRO will be there for your business, your home, and your customers. We are in this with you and proudly stand beside our first responders in fighting this silent enemy.

Read More Restoration Newsline Local Edition - June 2020 Featured Blogs

• The COVID EFFECT
• COMMITMENT TO CLEAN Certified: SERVPRO Cleaned
• COMMUNNITY SPOTLIGHT: How Do We Say Thank You?
• BE PROACTIVE, NOT REACTIVE Have an Emergency Plan?
• SERVPRO SPOTLIGHT Our Employees Make Us Shine

How Do We Say Thank You?

6/16/2020 (Permalink)

Here are a few ideas on how to say thank you to the people on the front lines of battle against the Coronavirus

2020 has been a rollercoaster of fear and emotions. The world was thrown into a state of change that had not been seen for several generations. At the front of the COVID battle, our heroes stood strong, not wearing tights or capes, but uniforms, scrubs, masks, and gloves all ready to fight this for all of us.

The words “Thank You” don’t seem enough. How do we convey our gratitude to those that put their lives at risk so we can stay home with our families to flatten the curve? Here are a few ideas to say Thanks.

Restaurant Gift Cards

It would be great to give out large enough giftcards so they could take their whole family to dinner, but think about ways to stretch your funds farther to reach more heroes.

Consider $5 - $10 gift cards to local restaurants. This will give enough money for either a drink or appetizer. It will also help the economy and struggling restaurants.

Food Drop Off

You will probably have to coordinate this in advance, but schedule a meal that you can deliver to our heroes. They will love some food to refuel. Dropoffs at police stations, fire halls, and emergency rooms are sure to boost moral.

Letters of Encouragement

Take the time to sit down with family and write letters of encouragement to these heroes, expressing your appreciation for what they’re doing. If you have children, get them to draw these heroes. Their artwork will be a blessing to these first responders. You can send them or hand-deliver (at a safe distance) to your local fire halls, police stations and hospitals. They are separated from their families right now; these letters will include them in yours. N

Read More Restoration Newsline Local Edition - June 2020 Featured Blogs

• The COVID EFFECT
• COMMITMENT TO CLEAN Certified: SERVPRO Cleaned
• COMMUNNITY SPOTLIGHT: How Do We Say Thank You?
• BE PROACTIVE, NOT REACTIVE Have an Emergency Plan?
• SERVPRO SPOTLIGHT Our Employees Make Us Shine

Working Smoke Alarms Are a Must for Keeping Your Family Safe.

6/3/2020 (Permalink)

As we all know, the most valuable thing in our homes are the people that live there. Property and possessions can be fixed or replaced. What’s most important is your safety and the safety of those you care about.

About three out of five fire deaths happen in homes with no smoke alarms or working smoke alarms. Smoke alarms are a key part of a home fire escape plan providing early warning reducing your risk of dying in a fire. The National Fire Protection Association recommends you:

• Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas on the ceiling or high on the wall
• Keep smoke alarms away from the kitchen, at least 10 feet from the stove, to reduce false alarms
• Use special alarms with strobe lights and bed shakers for people who are hard of hearing or deaf
• Test smoke alarms monthly
• Replace batteries annually, and change the batteries in your carbon monoxide detectorat the same time
• Replace smoke alarms that are 10 or more years old

What Are Your Next Steps after A House Fire

At SERVPRO of Shrewsbury we understand how traumatic a home fire can be. Rest assure our professionally trained technicians and staff will treat your family with empathy and respect and your property with care. If you suffer a fire damage event, please refer to our Fire Damage Tips - Until Help Arrives Guide follow these tips to protect yourself and your property.

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Locally Owned and Operated
• A Trusted Leader in the Restoration Industry
• Highly Trained Fire Restoration Technicians

SERVPRO of Shrewsbury/Westborough, Faster To Any Size Disaster. 508-393-7898. Calling us is the first step toward restoration after any amount of fire damage affects your home.

Tips for Enjoying Backyard Recreational Fires Responsibly

6/3/2020 (Permalink)

As the weather continues to warm and  we continue to spend more time at home. We would like to take this opportunity to remind our friends and neighbors to be responsible with backyard recreational fires.

Summer is the time when more homeowners look to enjoy fire pits and outdoor fireplaces for warmth, recreation and cooking. 

Increase your enjoyment of outdoor fires by knowing you’re doing all you can to burn cleanly, safely, and responsibly for your family, neighbors and community. 

Enjoy Your Fire Pit Responsibly

If you choose to burn wood, reduce particle pollution with these steps:

• Only burn seasoned, dry wood, which burns hotter and cleaner.  
• Use a moisture meter to check firewood; moisture content is best at about 20 percent.
• Cover stacked wood, but allow good air flow so it can dry. 
• Never burn wood during air quality alert days, when air pollution is already higher.
• Never burn green wood, construction waste, plastic, garbage, or yard waste. They create more smoke and can be toxic.
• Take extra care if you live in a region where brush fires are of concern.
  

Check Your Local Laws

• Some local governments have adopted ordinances to restrict backyard recreational fires.
  For more information, check with local authorities.

For more information and source information: https://www.epa.gov/burnwise/backyard-recreational-fires

Reopening Massachusetts - Workplace Safety Standards in Phase I

6/1/2020 (Permalink)

General Business Guidance

Information to help businesses meet the self-certification requirement to reopen. All businesses must meet these requirements before reopening. Businesses operating to provide Essential Services, as defined in the Governor's March 23, 2020 Executive Order, updated on March 31, April 28 and May 15, may remain open and have until May 25, 2020 to comply with these mandatory safety standards.

• COVID-19 control plan template – Template that satisfies the written control plan requirement for self-certification
• Compliance attestation poster – Poster that customer facing businesses are required to print, sign, and post in an area within the business premises that is visible to workers and visitors
• Employer and Worker posters – Posters that businesses can print and display within the business premises to describe the rules for maintaining social distancing, hygiene protocols, and cleaning and disinfecting

For additional resources and information VIEW| WEBPAGE HERE

Sector-Specific Safety Protocols & Recommended Best Practices

Mandatory safety standards and recommended best practices for sectors that are eligible to open in Phase 1. Additional sector guidance for future phases will be issued at a later date. Businesses operating to provide Essential Services, as defined in the Governor's March 23, 2020 Executive Order, updated on March 31, April 28 and May 15, may remain open and have until May 25, 2020 to comply with their industry’s sector-specific protocols (if applicable).

 VIEW | WEBPAGE HERE

COVID-19 Control Plan Template

All Massachusetts businesses must develop a written control plan outlining how its workplace will comply with the mandatory safety standards for operation in the COVID-19 reopening period. This template may be filled out to meet that requirement. Control plans do not need to be submitted for approval but must be kept on premise and made available in the case of an inspection or outbreak. All individually listed businesses must complete a control plan, even if the business is part of a larger corporation or entity.

VIEW | DOWNLOAD THE TEMPLATE

Required Workplace Posters

Customer facing businesses are required to print, sign, and post signage that is visible to workers and visitors. These posters describe the rules for maintaining social distancing, hygiene protocols, and cleaning and disinfecting.

DOWNLOAD | Compliance Attestation Poster

DOWNLOAD | Employer Poster DOWNLOAD | Worker Poster

All of these documents can also be found in different languages here.

BE PROACTIVE, NOT REACTIVE

6/1/2020 (Permalink)

We're Here to Help & Just a Call Away 508-393-7898

A worst-case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by a disaster recovery company such as SERVPRO® can help minimize property damage.

Business owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help.

When building an emergency plan, there are four keys to remember.

1. Identify your facility’s greatest threats in order to assess the overall severity of the event.

During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box, without becoming a doomsday prepper!

2. Document all vital information and establish clear communication activities.

An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.

3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected.

You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.

4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors.

The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes. 

As Religious Institutions Begin to Open Their Doors Again SERVPRO is Here to Help

6/1/2020 (Permalink)

Ready for whatever happens.® SERVPRO® professionals are trained in adhering to the highest ?cleaning standards.

Religious institutions play a vital role in leading, inspiring and guiding people.Allow us to help protect what matters most. We are Here to Help.  SERVPRO^® is being called on by numerous businesses and institutions to perform the necessary bioremediation services to clean and disinfect their properties. SERVPRO^® uses EPA approved products and follows the CDC guidelines for cleanup practices.   Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration,** we stand on over 50 years of experience and expertise so you can rest assured that you’ve selected a higher standard of clean for all Americans – you are Certified: SERVPRO Cleaned.  If you are interested in inquiring about our services we are here to help^® - 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home. 508-393-7898

Certified: SERVPRO Cleaned – a defensive cleaning program

5/14/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Shrewsbury/Westborough today at  508-393-7898 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Is Your Home Ready For The Next Big Storm?

4/20/2020 (Permalink)

Here are Five Tips to help prepare your home and reduce the potential for damage caused by severe storms.

TIP ONE: Regularly Clean your gutters, down pipes and drains to prevent blockages

Always remember to keep your gutters and down pipes clear. Blockage can cause water to overflow under the eaves, leading to water damage. Clear leaves and debris from your roof as these will make their way into the gutters in heavy rain. Keep the drains around your property clear. This helps surface water move away and prevents water from pooling and entering your property.

TIP TWO: Check & Maintain Your Roof.

Your roof should be checked every year and after major events. Look for signs of damage. Fix any cracked, broken or displaced tiles. Buildup of dirt should be removed to prevent blocking the drainage channels on the underside of tiles. Damaged roof sheeting may need to be patched or replaced. Don’t forget to check inside your roof space. Light shining through may indicate that your roof is damaged.

*Working on a roof can be dangerous so we recommend you contact an expert tradesperson if you need help  to check or maintain your roof.

TIP THREE: Clean & tend your yard and balcony. Make sure, to secure or store items that could be blown away in strong winds

Strong winds can pick up even large items such as outdoor furniture, trampolines and roofing iron causing damage to windows, roofs and cars. Try to keep items around your property tidy. When there is severe weather in the forecast, you may need to secure or put away things away.

TIP FOUR: Trim trees and branches that could fall on your home or property.

Remember to park your car away from trees if severe weather is predicted.

When planting trees and shrubs, consider the mature size of the tree and use this to guide the planting location.

*We suggest working with an expert tradesperson- contact a qualified and insured arborist or tree surgeon when necessary, speak with a trusted nursery or garden center for guidance on plant selection and planting techniques.

TIP FIVE: Check your insurance policy, be sure it current and adequate.

Make sure that your insurance policy provides coverage for the types of events specific to your location, these may include: storm water runoff, flash floods and damage to properties by trees (to name a few). What type of coverage do you have? Building insurance, contents insurance – what do you have, what do you need? Also, consider what level of coverage are you are insured for, is it enough to recover from major damage?

If your home does suffer storm damage, SERVPRO of Shrewsbury/Westborough is HERE TO HELP.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Shrewsbury/Westborough arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service?
Call Us 24/7 – 508-393-7898

April is Wildland Urban Interface Awareness Month

4/20/2020 (Permalink)

April is the traditional start of the wildfire season. This year, the U.S. Fire Administration (USFA) wants to raise awareness about what wildland urban interface (WUI) fires are and how fire departments can help communities become safer. We would like to share information.

What is What is the WUI?

The wildland urban interface is an area where human-made structures and infrastructure (e.g., cell towers, schools, water supply facilities, etc.) are in or adjacent to areas prone to wildfire.

You may believe that you don’t have a WUI problem, and that WUI fires only occur in western states, but here are the facts:

• More than 46 million residences in 70,000 communitiesin the United States are at risk for WUI fires.
• The WUI area continues to grow by approximately two million acresper year.

Fire-Adapted Communities Make the Difference.

Many communities have survived a wildfire event because of their efforts to prepare in advance, which also makes it safer for responding fire departments.

Here are some things you can do to help your community be prepared:

• Rake and remove pine needles and dry leaves within a minimum of 3 to 5 feet of a home’s foundation, keeping a 30-foot distance around the home. Dispose of collected debris in an appropriate manner.
• Clean pine needles from roof and gutters.
• Get out a measuring tape and see how close wood piles are located to the home. If closer than 30 feet, inform homeowners they need to be relocated and moved at least 30 feet away from structures.
• Sweep porches and decks to clear them of leaves and pine needles. Rake under decks, porches, and around sheds and play structures.
• Mow grasses to a height of four inches or less.
• Remove items stored under decks and porches and relocate them to a shed or a storage locker. Gasoline cans and portable propane tanks should never be stored indoors. Locate them away from the home.

To learn more about  information about what communities need to know before, during and after a WUI fire please visit: https://www.usfa.fema.gov/wui/wui_awareness_month.html

Doing Your Part to Help Local Business

4/18/2020 (Permalink)

Doing Your part to Help Local Business | The Benefits of Online Reviews

In today’s #AloneTogether world, you may be asking, “How can I help to support local business when I’m trying to follow social distancing guidelines?” The answer is to embrace online tools, social media and online reviews.

Now more than ever,  small businesses need your online reviews- it’s how they stay connected to the people they serve.

How do reviews help a local businesses:

Connect with Customers
When you run a small business, you don’t just work there- you are a neighbor, a friend, a part of the community. You get to personally know your customers. You build relationships- eye to eye and toe to toe. Visits to your business & visiting your COIs  & customers becomes a regular routine. 

During these unprecedented times our regular ways of socializing with the community aren’t available. Reviewing, Liking, thanking, and responding to comments on reviews left for a business allows a company to show their personality, values and helps to build strong relationships.

Reviews Help a Business Get Found

Google takes review ratings into consideration when determining the order of businesses it lists in local searches.

When consumers go to Facebook and search for a local business, your ranking is also influenced by your rating, as well as the number of your reviews. This is true for Yelp as well. Your reviews help others find your favorite local businesses. If customers can find a business, then they can work with them.

Reviews Help to Build a Business’s Credibility

According to studies (conducted before social distancing) close to 90% of consumers trust online reviews as much as personal recommendations. The more positive reviews  a business has the easier it is for customers to make the decision to try that business.

Reviews Provide Important Feedback

A business can learn a lot from reviews- what are they doing well, how can they be of better service. What do your customers love about a business, what could use some work?. A business can fix issues quickly before they become a problem.

Word-of-Mouth

People often think of reviews just as formal write-ups, but don’t underestimate the power of the conversation you see on social media, references to experiences or comments on a particular product- that helps build a business’s reputation too. This takes time, first people need to know you’re there and then they need to talk about you. The more good things people have to say in connection with a business—the more positive “word of mouth” you are getting for that business.

Examples:

1. I don’t know what we would have done without #SERVPROWORCESTER after our house fire.
2. Thank you #SevenSaws for the curbside service!
3. I could really go for some BBQ about now #SmokeStackBBQ

Now you know how and why  you can help your favorite local business by just sharing your opinions on the goods and services they provide.

Please think about taking some time to show your support for some our locally owned and operated business who are working so hard during these difficult times. #InItTogether

In It Together-Serving The Community We Call Home

3/24/2020 (Permalink)

During these turbulent times we remain operational 24/7 and will always answer your call!

We are all in this together. We continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed.

We want to assure you we are still HERE TO HELP. As always, SERVPRO of Shrewsbury/ Westborough stands ready, willing, and able to help with all your cleanup & restoration needs.

SERVPRO is being called on by businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities.

Although we take pride great pride in our cleaning and sanitation efforts in the battle against Coronavirus, we have not deviated from our core services of Fire, Water, and Mold remediation. During these turbulent times we remain operational 24/7 and will always answer your call, you can depend on us!

We're here when you need us! 24/7 Just a Call Away 508-393-7898

When Storms or Floods hit Westborough SERVPRO is ready!

3/24/2020 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Westborough

SERVPRO ofShrewsbury/ Westborough specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Westborough we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 508-393-7898

The professionals at SERVPRO® of Shrewsbury/Westborough offer cleaning services including the removal of biohazard contaminants.

3/24/2020 (Permalink)

We’re here to help – 24 hours a day, seven days a week.

SERVPRO of Shrewsbury/ Westborough professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as:

• Counters
• Tabletops
• Doorknobs
• light switches
• bathroom fixtures
• toilets
• phones
• keyboards
• tablets
• tables

These surfaces are mentioned in the CDC’s guidance for Preventing the Spread of Coronavirus Disease

These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well.

The CDC also recommends regular cleaning of the following areas/items:

• Kitchen/Food Areas
• Bathrooms n Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevators and Escalators
• Playground Equipment
• Fitness Equipment

SERVPRO professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities, we all call home. We're Here to Help & Just a Call Away 508-393-7898

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Shrewsbury/ Westborough, 508-393-7898 

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

For Immediate Service in Shrewsbury Call SERVPRO

3/12/2020 (Permalink)

SERVPRO of Shrewsbury/ Westborough provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Shrewsbury. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – SERVPRO of Shrewsbury/Westborough

Residential Services

Whether your Shrewsbury home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:https://www.SERVPROshrewsburywestborough.com/water-damage-restoration

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Shrewsbury commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: https://www.SERVPROshrewsburywestborough.com/commercial-restoration-cleaning

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

If Your Southborough Home or Business Suffers Fire, Smoke or Water Damage, We Are Ready to Help.

3/5/2020 (Permalink)

Southborough Residents: We provide immediate service day or night

Our Cleanup Team is Faster to Any Size Disaster

The first 48 hours after fire, smoke or water damage can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent damage from creating long-term problems.

At SERVPRO of Shrewsbury/ Westborough, we understand returning to normal is your first priority.

By responding quickly with a full line of Fire and Water Cleanup & Restoration Services our highly trained team can help to get your home or business back up and running quickly and help protect your property and belongings.

If Your Home or Business Suffers Fire, Smoke or Water Damage, We Are Ready to Help.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Shrewsbury/ Westborough has the specific fire, smoke & water damage training and experience to help you through this tough time. We specialize in damage restoration—in fact, it's the cornerstone of our business.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

About SERVPRO of Shrewsbury/ Westborough

SERVPRO of Shrewsbury/ Westborough specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Call SERVPRO of Shrewsbury/ Westborough. We’ll work to make it “Like it never even happened.” 508-757-7885

Does Your Westborough Area Business Have an Emergency Plan?

3/5/2020 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen. 

Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that, in the event your business is affected by a disaster, they don’t necessarily have to be.

Are You “Ready for Whatever Happens?”

Many businesses have an emergency contingency plan in place, but few have a plan to get back into their buildings following a disaster. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. SERVPRO^® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Be Prepared. SERVPRO® Emergency READY Profile

• A no-cost assessment of your facility.
  This means there is no need to allocate funds, giving you a great value at no cost.

• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

• A guide to help you get back into your building following a disaster.
  This can help minimize the amount of time your business is inactive by having an immediate plan of action.

• Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
  You have a provider that is recognized as an industry leader and close by.

• Identification of the line of command for authorizing work to begin.
  This saves time so we can begin the work of mitigating the damage which can save you time and money.

• SERVPRO® is a sponsor of the American Red Cross Ready Rating™ program.
  A free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies.

• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Ready to Get Started? Call for a No Cost Assessment. 508-393-7898

Mold Problems in Shrewsbury? Call the Team in Green!

3/5/2020 (Permalink)

If You Suspect Mold, Take Precautions.

SERVPRO of Shrewsbury/ Westborough’s highly-trained, professional crew handle water damage every day and know prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building , be alert for:

• The presence of visible mold.
• Strong musty odors, which may indicate mold is present.
• Any evidence of past moisture problems that might have caused undetected mold growth.
• Excessive humidity.

These conditions may require the expertise of a qualified indoor air quality/ environmental professional to inspect the building for mold growth and water damage problems.

Managing Mold

When there’s been water damage mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Learn more about our Mold Remediation and Restoration Services

If You See Signs of Mold, Call Us Today – 508-393-7898

Millbury Residents: Follow These Mold Safety Tips If You Suspect Mold

3/5/2020 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Shrewsbury/Westborough for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Shrewsbury/Westborough specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 508-393-7898

Faster to your Westborough Water Damage Event

3/4/2020 (Permalink)

SERVPRO of Shrewsbury/ Westborough provides 24 hour fire and water damage restoration service in Westborough

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Shrewsbury/ Westborough provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Shrewsbury/ Westborough  arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 508-393-7898

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Shrewsbury/ Westborough 

SERVPRO of Shrewsbury/ Westborough  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Click Here to meet our crew.

Learn More about our Water Damage Repair & Restoration Services

National Burn Awareness Week -Treating First Degree Burns

2/7/2020 (Permalink)

National Burn Awareness Week 2020- Do you know how to treat a first-degree burn?

In Observation of National Burn Awareness Week, SERVPRO of Shrewsbury/ Westborough would like to share the following information Regarding First-Degree Burn First Aid

The American Burn Association’s Burn Prevention Committee recommends the following guidelines for the treatment of minor burns. Please note that even a small burn, may have the potential to become infected. It is always advisable to seek medical attention as soon as possible. Remember, when in doubt or if you think the individual’s life is in danger, call 911.

What’s a First-Degree Burn?

First-Degree Burns are burns which involve the outer most layer of skin and are usually associated with a sun burn. Such an injury may occur from too much exposure to the sun (gardening, sunbathing, etc.). The skin is usually still intact, but may appear to be red, very warm or hot to touch and painful. There may also be small blisters, and swelling in and around the area of injury.

Initial first-aid treatment for a first-degree burn include the following:

DO’s

• Stop the burning process: cool the burn with running cool (not cold) water for at least 5 minutes. But do not use ice, as this may cause further skin damage. Do not over cool! If the victim starts to shiver, stop the cooling process.
• Remove all jewelry, watches, rings and clothing around the burned area as soon as possible.
• Administer an over-the-counter pain reliever such as ibuprofen or acetaminophen for pain control. Follow the directions on the label. Consult a physician or health care provider if pain is not relieved.
• Cover the burn with a sterile gauge bandage or clean cloth. Wrap the burned area loosely to avoid putting too much pressure on the burn tissue.
• Minor burns will usually heal without further treatment.
• For small area burns, apply soothing lotions that contains aloe vera to the burned area to help relieve the pain and discomfort.
• Seek medical attention if there is a persistent fever not relieved by medication or redness that may extend beyond the border of the burn or pain is not controlled by ibuprofen or acetaminophen.
• Drink plenty of fluids (electrolyte containing solutions such as gator aid) if the person appears to be dehydrated.

DON’TS

• Do not apply ice – this may cause further damage to the skin.
• Do not use any butter, ointments or other home remedies on the burn. Such substances may trap the heat in the tissue and makes the burn worse.
• Do not break any blisters…leave intact.
• Do not delay seeing medical attention if the burn is larger than the size of the victim’s palm.

Healing

It may take several days for a mild first-degree or second-degree burn to heal. During that time, it is important that the affected area is observed for infection, such as redness extending beyond the burned area, changes in the appearance of the wound or slight fever not relieved by Tylenol. As your skin begins to heal, you may also notice that it will itch, which can be very uncomfortable at times. This is normal and will eventually decrease. Frequent application of lotion can help keep the skin hydrated and minimize the itching process. If the itching is too severe, an over-the-counter medication such as Benadryl® may be helpful in easing the discomfort. Remember...always follow the directions on the label. The wound should be kept clean with daily dressing changes. If you have any concern or questions, consult your healthcare provider. Once the burn has healed, limit the exposure of the burn skin to direct sunlight. Always wear sun protection.

Following the above guidelines should promote healing to most minor burns.

**This material is for information purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment, which you should seek from your physician. The ABA does not endorse any specific product, service or treatment.

To learn more about Burn Treatment and Prevention please visit: http://ameriburn.org/prevention/prevention-resources/#1493037731300-e4bd5ba9-3769

SERVPRO of Shrewsbury/ Westborough- Proud Member of The Corridor 9/495 Regional Chamber

2/4/2020 (Permalink)

SERVPRO of Shrewsbury/ Westborough is a proud member of The Corridor 9/495 Regional Chamber

As an independently owned and operated business, SERVPRO of Shrewsbury/ Westborough takes great pride in our community. We don’t just do business here- we work here, we live here and are dedicated to our customers, friends and neighbors . 

As a local business, we are committed to supporting other local businesses. We understand working together and the patronage of local establishments ensures a thriving community for all.

One of the ways we put this commitment into action is through our membership in and active involvement with The Corridor 9/495 Regional Chamber.

The Corridor 9/495 Regional Chamber is the fastest growing Chamber in the Route 9/495 region representing including 550 members from diverse industries and representing 66 towns and cities in Central Massachusetts.

To learn more about The Corridor 9/495 Regional Chamber please visit: https://www.corridornine.org/

For Your Residential Service in Northborough, Call SERVPRO

2/4/2020 (Permalink)

Northborough Residents: We’re Here for Your Residential Service Needs

Residential restoration is what our company was founded on, no one takes more pride in restoring your home than SERVPRO of Shrewsbury / Westborough.

We provide 24-hour emergency service and is dedicated to being faster to any-sized disaster in Northborough. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Residential Services

Whether your Northborough home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

From our office staff, to our estimating team, to our technicians, we all sympathize with what you are going through and are committed to restoring order to your life.

Learn more about our residential services.

Have Questions? Call Today (508) 393-7898

Conditions In Grafton Might Be Right For Mold

2/4/2020 (Permalink)

SERVPRO of Shrewsbury/ Northborough knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of [[Franchise Name]] to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 508-393-7898

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Shrewsbury/ Northborough  for mold remediation services.

Mold From Yeah to YIKES!

2/4/2020 (Permalink)

SERVPRO of Shrewsbury/ Northborough knows what to do if unwanted mold grows in your home.

Did you know over 100,000 kinds of fungi have been identified? Fungi and mold naturally occur in our environment and not all of these are unwanted, in fact, some are quite ordinary and helpful.

The Ordinary

Fungi can produce some very useful results. That unique flavor in blue cheese- it’s the result of mold. Enjoy mushrooms on your pizza… edible fungi.  Penicillin- a product of mold (Penicillin chrysogenum). Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The next time you enjoy a beer and sandwich, you can say “thanks for the fungi”. Ok, maybe that’s a bit much, you see where I’m going with this.

The Unwelcome

Even though some forms of mold can be beneficial, there are other forms that can be unwelcome and might effect the health of people and animals in your home or business.

Sounds a whole lot less fun that mushroom pizza and pint of beer, doesn’t it?

Intrusion of water into your home or business can result in mold growth. Storm damage, plumbing or equipment failures, long standing leaks and poor humidity control can all lead to water intrusion. When water intrusion is not addressed right away, the resulting damage can present increased risk of unwanted mold growth. If the humidity and moisture levels in a water-damaged environment aren’t addressed promptly, mold spores may grow and multiply rapidly.

Take Precautions

The professionals of SERVPRO Shrewsbury/ Westborough handle water damage and intrusion every day. We know prompt action is required to prevent mold growth. If you are aware of an ongoing moisture problem in your home or business be on the lookout for the following:

• The presence of visible mold.
• Strong musty odors, these may indicate the presence of mold.
• Evidence of past moisture problems that may have led to undetected mold growth
• Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/ Environmental Professional to inspect the building for mold growth and water damage problems. Not to worry, we’re Here to Help.

If you suspect mold or water damage in your home, call SERVPRO of Shrewsbury/ Westborough to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business. Call us today at 508-393-7898

What the Heck is Stachybotrys Chartarum?

2/4/2020 (Permalink)

Stachybotrys chartarum, also known as black mold.

Stachybotrys chartarum, also known as black mold, is a variety of microfungus. Although it can sometimes be found in soil or grain, it is most often found in building materials from damp or water damaged buildings.

The CDC states, “Stachybotrys chartarum can grow on material with a high cellulose content, such as fiberboard, gypsum board, and paper. Growth occurs when there is moisture from water damage, water leaks, condensation, water infiltration, or flooding. Constant moisture is required for its growth.”

Stachybotrys chartarum and other molds may effect the health of people and animals in your home or business.

Remember, it is not necessary to determine what type of mold you may have growing in your home or business. All molds should be treated the same with respect to potential health risks and removal.

If you suspect mold growth we’re Here to Help.

The certified professional at SERVPRO of Shrewsbury/ Westborough have the knowledge, tools and track record to effectively remediate mold in your home or business. Call us today at 508-393-7898.

Does Your Westborough Home Have A Mold Problem?

2/3/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –SERVPRO of Shrewsbury/ Westborough 508-393-7898

Precaution, the First Step to Mold Prevention

2/3/2020 (Permalink)

The IIRC certified professionals of SERVPRO of Shrewsbury\Westborough handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be on lookout for:

• The presence of visible mold.
• Strong musty odors which may indicate mold is present.
• Any evidence of past moisture problems that might have caused undetected mold growth.
• Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/ Environmental Professional to inspect the building for mold growth and water damage problems. 

If you think your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO of Shrewsbury/ Westborough 508-3937898

SERVPRO of Shrewsbury/ Westborough the solution to your winter weather worries.

2/3/2020 (Permalink)

Winter weather and storms can bring about more issues than just slippery roads, snow days and a sidewalk to shovel. If you live where temperatures sink below freezing, you are also at risk for frozen pipes, ice dams and puffbacks- all of which can create major disasters in your home or property. 

Tips for Preparing Your Home for Winter Weather

• Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
• Keep a slow trickle of water flowing through faucets, especially if the pipes for the faucets run through unheated or uninsulated areas of your home.
• Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and tun it to “off”.
• Ensure gutters are clean and secure. Leaves and debris accumulate, causing damming in gutters, which could lead to roof problems and water damage.
• Proper maintenance of your furnace can help reduce the risk of puffbacks.

When winter weather strike, SERVPRO of Shrewsbury/ Westborough Strikes back! We’ll make it “Like it never even happened,” and we’re just a phone call away, 508-393-7898.

Southborough Smoke and Soot Cleanup

2/3/2020 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Southborough Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of [[Franchise Name]] will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 508-393-7898

The SERVPRO® Do’s & Don’ts of Water Damage

2/3/2020 (Permalink)

SERVPRO of Shrewsbury/Westborough leaders in Fire & Water Cleanup & Restoration.

Follow these Do’s & Don’ts to help reduce water damage and increase the chances of successful mediation until your SERVPRO of Shrewsbury/ Westborough professionals arrive 

Water Damage Emergency Tips

• Shut off the water source if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building when access to the power distribution is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum for wood blocks between furniture legs and wet carpeting.
• Move any paintings, art objects, computers, documents and other sensitive valuables to dry place.
• Don’t enter affected areas if electrical outlets , switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
• Don’t turn on ceilings fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

When water damage takes control of your life, we help take it back. SERVPRO of  Shrewsbury/ Westborough make it “Like it never even happened,” and we’re just a phone call away, 508-393-7898.

Restoring Your Shrewsbury Commercial Property After A Water Damage Event

2/3/2020 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Shrewsbury commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Shrewsbury/ Westborough

SERVPRO of Shrew specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Local Community Continues to Work Together to Honor a Fallen Hero

1/28/2020 (Permalink)

Worcester Fire Fighters, SERVPRO of Shrewsbury/ Westborough and Worcester Bravehearts honor local hero, Lt. Jason Menard.

On Friday January 24, 2020 SERVPRO of Shrewsbury/ Westborough was proud to have been a part of something much bigger than business.

We had the honor of presenting a check, along with the Worcester Bravehearts, in support of the Menard Children’s Fund.

We were grateful for the opportunity to recognize a true hero, Lt. Jason Menard. His selflessness, service and sacrifice to the people of Worcester will not soon be forgotten.

Additionally, we offer our thanks to the Worcester Fire Fighters who accepted the check on behalf of the Menard family. The Worcester Fire Department’s dedication to this community is legendary and appreciated. We are lucky to have you.

For a community who never stops giving, we would like to make a special acknowledgement to the following local business: 110 Grill, Anytime Fitness, Apex Entertainment, Bay State Savings Bank Burton’s Bar & Grill, The Ecotarium, Massachusetts Pirates, Nothing Bundt Cakes Shrewsbury, Publick House Historic Inn & Country Lodge, Redemption Rock Brewing Co., Seven Saws Brewing Company, and Boro Sugar Shack. Your contributions and donations were key to our fundraising efforts- thank you!

SERVPRO of Shrewsbury/ Westborough is lucky to call this community home!

If you wish to contribute further to the  Menard Children’s Fund we encourage you to visit https://events.fmpevents.com/e/menardchildrensfund

The Professional Fire Fighters of Massachusetts Foundation (PFFM Foundation) will be collecting donations for the Menard Children's Fund. 100% of all donations made will be going directly towards their future needs.

Need your Air Ducts cleaned!? SERVPRO of Shrewsbury/Westborough Even Does That!

8/22/2019 (Permalink)

In addition to normal accumulations of dust and dirt found in all Commercial properties or homes with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

• pets
• occupants with allergies or asthma
• cigarette or cigar smoke
• water contamination or damage to the home or HVAC system
• home renovation or remodeling projects

Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

Rule of thumb for consumers is that “if your air ducts look dirty, they probably are,” and that dirty HVAC systems should be inspected by a reputable, certified HVAC professional. Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. Your heating and cooling system is the lungs of your home or office. The system takes air in and breathes air out.

Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work.

While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

SERVPRO of Shrewsbury/Westborough is always here to help with our 24/7 emergency services to light general cleanings we are the pros call us at (508)757-7885.

Soot Cleanup After a Fire in Shrewsbury

8/21/2019 (Permalink)

SERVPRO provides immediate and thorough fire damage restoration services

Smoke from a burning house is highly corrosive and can damage anything given enough time. Apart from burnt wood, smoke from a house fire can come from other items such as leathers, plastics, and even chemicals. The resultant air can be extremely toxic. Time is a huge factor here: The sooner you commence the restoration process, the more items you can be able to save. 

Within a few hours of loss notification, you can expect SERVPRO at your Shrewsbury home to begin fire damage mitigation. Our professionals are uniformed, adequately equipped, trained, and certified by the IICRC to provide industry standard services. As soon as we arrive, we begin by walking you through the restoration process, step-by-step, highlighting what to expect and the projected results.

Our top priority is restoring damaged areas and contents to preloss condition, ensuring everything looks “Like it never even happened.” Most smoke or fire damage situations are characterized by floors, woodwork, ceilings, walls, and carpeting that need a thorough cleanup. After pretesting to determine the extent of the damage, our experienced professionals use specific cleaning products and equipment to salvage different types of surfaces in the structure.

In some cases, we may be able to dislodge lighter soot deposits on certain surfaces and save you the additional cost of repainting or refinishing. If needed, SERVPRO technicians can clean to prepare for painting. The cleanup process deodorizes and allows the new paint to adhere well to the surface.

Any restorable contents in the fire damage site are professionally cleaned and deodorized, including furniture, area rugs, upholstery, and draperies. Our technicians begin by carefully testing every fabric in the structure to determine the most appropriate cleaning method. We utilize both dry and wet cleaning services to restore your contents to normal condition. This includes bedding, clothing, kitchen items, wood furniture, art, electronics, and much more. If requested, we can also provide an inventory of all items “to be claimed.”

Nobody wants to be caught on the wrong side of a fire disaster. However, if it happens to you, SERVPRO of Shrewsbury / Westborough can arrive quickly to deal with the fire damage. Call us anytime at (508)757-7885.

Visit https://shrewsburyma.gov/ for more information about Shrewsbury, MA.

Water Damage has Different Classes, What Class are You?

8/20/2019 (Permalink)

Water damage is categorized as one of three levels by how polluted the water source was that caused the damage.

Category 1: Water from a clean water source, like a fresh water line for a dishwasher. This water will not cause illness or any Water damage is categorized as one of three levels by how polluted the water source was that caused the ill effects.

Category 2: Water that may cause illness through contact. It may have bacteria in it,

Category 3: Water that is highly contaminated. Contact can cause severe illness or death. Think sewage backup, an overflowing toilet, or storm waters.

Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil from the ground, can change water damage Category 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

More contamination can mean that the restoration team will have to use more aggressive measures to clean your structure and property, and it might mean that soft furnishings, like your carpet and the carpet pad, may have to be discarded for your safety.

Water damage can be dangerous and expensive, so preventing water damage is an important part of home maintenance. But if you know the basics of what to do once it happens, you can prevent it from doing its worst.

Also if at any time your home or office has water damage call the professionals, we are only one call away. SERVPRO of Shrewsbury/Westborough is here to help (508)757-7885.

Count on US When Its Time to Tackle Water Damage in Your Home

8/13/2019 (Permalink)

SERVPRO Technicians are on Call to Remediate Water Damage on Your Property

With the sheer amount of situations involving water damage and natural disasters on the rise, water related cases soar throughout the area. It is becoming more and more meaningful for homeowners to locate a quality restoration company near them to reduce problems involved in water incidents. 
  
While having water damage in your home is bad enough, the effects of water damage on your living environment should be more concerning. Several types of microorganisms spread throughout your home over time. Given the right conditions, these organisms pose a severe health concern, especially after making their way into your ventilation system, carpeting, and the indoor living environment.  
  
Locating a company, like SERVPRO, in your area can give you access to air duct, carpet cleaning, and water damage services that make handling areas of vital importance easier. It is important to keep your living environment free of contaminants, ensuring that everyone in your family enjoys the best indoor environment quality possible. 
  
Waterproofing is serious business, providing you with a way to keep the structure of your home intact while also maintaining a healthy living environment. SERVPRO can help you perform waterproofing services on your home and be there to provide you with emergency plumbing, water extraction, carpet cleaning, and a way to locate hidden moisture in your home. 
  
SERVPRO makes every effort to provide 24-hour emergency services to all customers. With an array of advanced equipment, expertise, and other resources available, there is not much they cannot do. For those specialty items like electronics, we have contacts within the industry to provide you with restoration services that exceed your expectations. 
  
We want to be the partner in home protection that you can count on to help during an emergency, someone you trust to protect the environment that you and your family call home. Our technicians care about your situation and provide you with the attention you deserve.  
  
Contact SERVPRO of Shrewsbury / Westborough for additional information about available services or to schedule your home restoration, today. We will be ready for your call (508)757-7885

Shrewsbury Homes can Suffer Flood Damage by Several Means

8/12/2019 (Permalink)

Our Technicians Arrive Quickly, Equipped to Get the Storm Damage Under Control

Flooding in a home can bring up visions of invading water from nearby streams and lakes, but additional origins exist other than overflowing bodies of water. SERVPRO technicians have the knowledge and training to restore residences impacted by any flooding situation. 
 
Shrewsbury homes with flood damage need to be repaired as soon as possible after the event. Experience has repeatedly proven that time is against homeowners in regards to damages a house suffers, and this is why we are always Faster To Any Size Disaster. 
 
Trees are notorious for creating large openings in the roof they land on, allowing rainwater to enter. Residents who believe the weather is likely to remain constant might leave windows open for airflow and the nice breeze expected. When torrential rainfall mixes with heavy, powerful winds, large amounts of water can be blown in through those windows, creating a highly surprising homecoming. 
 
When we encounter a tree which has broken through a roof, we know that rainfall saturates into every material it encounters as gravity pulls it down. During its downward path, absorbent materials can become saturated and then retain this moisture for extended periods. Secondary water damage such as mold and water stains can result if the current situation is not evaluated and mitigated correctly. Tarping the area to ensure that no further unwanted rain, pests, or vermin can enter is carried out immediately after removal of the tree. 
 
Windows can suffer damage internally when left open during a storm. As the rain comes in, instead of being repelled by the exterior window frame, it splashes over, creating the potential for rust, warping, and sagging to develop. Until correct repair of this situation happens, your home's security is less than it should be, plus rain can continue to create additional damage. 
 
Standing water must also be removed quickly, so extraction tools and equipment are necessary. Additional procedures follow the extraction of water by portable, handheld equipment, including heat, increased circulation of the air, and dehumidification. Odor management also follows, because water, no matter how clean, often produces unpleasant scents that can seem to linger on for months without proper treatment. 
 
Our technicians are provided with extensive training, resulting in the awarding of IICRC certificates. Experience in both large and small jobs provide the hands-on experiences needed to build the skills that make us equally proud and competent. All materials, both building and those that comprise the personal belongings your family treasures, can be handled expertly by our technicians as they restore your home. 
 
Call us, the experienced and caring technicians from SERVPRO of Shrewsbury / Westborough at (508) 757-7885. We are ready to answer your call no matter when you call us. 

For more information regarding Shrewsbury, click here

Homeowner in Grafton? Here Is What You Should Avoid When Responding To A House Fire

7/29/2019 (Permalink)

Certified SERVPRO Technicians Can Restore Your Fire Damaged Property in Grafton and surrounding towns!

It is completely understandable that when faced with the devastation of a fire, you want to help with the clean-up. Because of the nature of fire damage, the steps you take as a homeowner may make the restoration process harder and can cause permanent damage to your structure or possessions. When you have SERVPRO standing with you to move past the effects of the fire, we can advise on the precautions you must observe to ensure the safety of you and your family and to avoid making matters worse in this emergency situation. Our staff will guide you through the steps necessary to restore your home to preloss condition, outlining the master plan for your particular situation. 
 
You can take some simple steps to aid the restoration of fire damage in Grafton. Draping furniture and creating pathways on carpeting with clean towels or sheets will limit the spread of soot. Keep movement in the house to a minimum to stop residues of the fire from invading non-affected areas. Replace the filters in HVAC systems and cover vents with loosely woven fabric like cheesecloth. Coat chrome fixtures in the kitchen and bath with lubricant and clean any house plants with a water moistened rag. If you lost electricity in the fire, remove items from freezers and refrigerators. Keep hands and footwear clean as you move through the home so as not to deposit more smoke residue throughout. 
 
Avoid the temptation to wash walls or clean flooring or furniture without consulting SERVPRO professionals first. We are certified in properly removing the results of a fire, using proven techniques that are effective and designed to limit the spread of the soot and dirt. Do not attempt to operate appliances or electronics until our staff has cleaned and inspected them. The debris after a fire can cause serious electrical issues including shock and further fires. Consult with any vendor you bring clothing to for cleaning, ensuring they are experienced in dry or wet cleaning of fabrics damaged by fire to avoid residual odors. Canned and boxed food, as well as personal care items, may be unsafe to consume if exposed to heat, smoke and water so do not consume or use. 
 
The professionals at SERVPRO of Shrewsbury / Westborough will keep you and your family safe as they team with you to restore your home and possessions damaged by fire. Dispatchers await around the clock at (508)757-7885 to schedule a response to your fire damage.

Stored Grilling Equipment Can be Damaging to Sheds and Garages in Shrewsbury

7/29/2019 (Permalink)

SERVPRO Tackles Fire Damage in Your Home, Business or Any Additional Buildings

It does not take much for a fire to start. While it is a tragedy when a home catches on fire, garages and sheds can also have fires, too. Flammable liquids like gasoline and lighter fluid, cardboard boxes full of stored items, and odds and ends often found in these locations can easily combine with hot coals from a grill that has been put away too soon. Live coals can fall out when they burn small enough to escape through ventilation holes but are still large enough to ignite whatever materials they come into contact. 
 
Westborough residents who enjoy grilling their food outside can prevent fire damage from destroying their storage areas. Because live coals can look like ash, it is difficult to make sure that the grill is ready to be put back in its place. It is a better practice to wait until after eating to return the grill or to keep it outside. Fire-resistant grill covers are available that can protect grills from the elements and prevent rust while also preventing unwanted fires from igniting. 
 
If you have fire damage from a grill or other similar catastrophe in your shed or garage, SERVPRO is ready to repair the damage and restore your property quickly. Garages, particularly attached ones, typically have a structure that is similar to the rest of the home. We remove all the burned building materials after we have packed up any belongings that may get in the way of our work. Because of the location of these items, we take them to our facility so they need not clutter up your home's interior while we work. 
 
It is easy to replace damaged drywall, and if the fire happened in a garage, the typical floor is concrete, making cleaning reasonably easy to do. Floors that are industrial grade plastic or composite materials may require specialized repairs. If the flames reached into and damaged the roof, SERVPRO professionals cover the entire structure with a protective tarp before work begins. Fires cause enough damage, and we want to make sure that while we work to restore everything that there is no other damage. 
 
Fires in sheds can result in a total loss. Some sheds are constructed of thin metal panels or sheets, or are only of the outer wooden paneling, with a metal or wood beam support system to which the outer panels are then attached. The floor, if not of concrete, is often made of the same material as the rest of the shed. Fires often destroy non-concrete floors. As we sort through the remains of the fire, we salvage everything that we can. The rest we list on an inventory sheet so you can present it to the insurance agent. We provide inventory sheets regardless of the location of a fire. 
 
Grills, being made of metal, are often easily restored to working condition again. Other items may not be so lucky. Soot that has settled on different items should be removed as soon as possible. Tools and machinery are usually damaged if contaminants can work their way into working parts, but cleaning soon after a fire can remove grime, preventing problems and preserving functionality. 
 
Get back to grilling and relaxing with friends on your free time. When you have a disaster, call SERVPRO of Shrewsbury / Westborough at (508) 757-7885, anytime, including weekends and all holidays. We are always ready!

Flood Damage from Storms and Failures Cause Stress. Call The Experts at SERVPRO!

7/29/2019 (Permalink)

SERVPRO Works Fast to Remove Storm Water to Preserve the Integrity of Your Property

The word flood causes people to think of thunderstorms and bursting levees. Most of the restoration costs come from smaller water sources, however. 

Much of the flood damage that SERVPRO finds within and nearly everywhere else results from failing plumbing and broken appliances. In winter months, poorly insulated pipes can freeze and burst, flooding basements, attics and other areas of the home.

Year-round, lines get blocked and rupture, old plumbing corrodes and fails as do clothing and dishwashers. While all this may seem like a small amount, a burst water pipe can send 160 gallons across a kitchen floor per hour. If this happens when a family is out for the weekend, they can come back to find over 5,700 gallons (36 hours) has flooded their entire home. Typically, this is clean water, which is not the case with intruding ground water from a storm.

To put things right; our response team starts with two tasks: an inspection to determine the extent of the flooding while technicians set up the first pump to begin removing the flood water. A quick check with a tape measure tells us the depth; if it is over two inches, we start a commercial grade pump to drain the water.

As this happens, a team inspector checks the other areas of the house to see how much water is present and if there is ancillary damage such as water in the electrical outlets. It is not a regular occurrence, but it can happen in basements or split-level homes. More common are flooded carpets, walls, ceilings, and floors with possible damage to other structural property. 

Once we finish with the pumps, the next steps are to remove water trapped in the carpets and floors and to dry or replace damaged drywall. We use extractor wands to draw water out of carpets and wood floors without damaging the nape or surface. In most cases, we throw out the carpet pad, as it is too expensive to dry out something that cheaply can be replaced. Once again, if surging water from the exterior transported debris, the contaminated padding must be tossed.

To prevent removing drywall, we try to dry it in place if it is not too soaked. SERVPRO IICRC trained technicians set up dehumidifiers to remove moisture from the air, install exhaust fans to pull damp air out of the affected rooms, and place air movers along the affected panels to force heated, dry air across the surfaces to carefully lower the moisture content. We may also drill small holes into the baseboard area and close to the ceiling joints to increase air flow and the rate of evaporation. This further mitigates the loss.

These are just a few of the actions we take to return your home to its normal, pre-flood state, "Like it never even happened." If you need our help to dry out your home and property, call SERVPRO of Shrewsbury / Westborough today at (508) 393-7898. We are here and ready for you.

Time to Tackle Water Damage In Your Home?

7/29/2019 (Permalink)

We make sure to change the pad under your carpet as part of our protocol. This can prevent mold from setting in. Contact SERVPRO to see our method.

SERVPRO Technicians are on Call to Remediate Water Damage on Your Property

With the sheer amount of situations involving water damage and natural disasters on the rise, water related cases soar throughout the area. It is becoming more and more meaningful for homeowners to locate a quality restoration company near them to reduce problems involved in water incidents. 
  
While having water damage in your home is bad enough, the effects of water damage on your living environment should be more concerning. Several types of microorganisms spread throughout your home over time. Given the right conditions, these organisms pose a severe health concern, especially after making their way into your ventilation system, carpeting, and the indoor living environment.  
  
Locating a company, like SERVPRO, in your area can give you access to air duct, carpet cleaning, and water damage services that make handling areas of vital importance easier. It is important to keep your living environment free of contaminants, ensuring that everyone in your family enjoys the best indoor environment quality possible. 
  
Waterproofing is serious business, providing you with a way to keep the structure of your home intact while also maintaining a healthy living environment. SERVPRO can help you perform waterproofing services on your home and be there to provide you with emergency plumbing, water extraction, carpet cleaning, and a way to locate hidden moisture in your home. 
  
SERVPRO makes every effort to provide 24-hour emergency services to all customers. With an array of advanced equipment, expertise, and other resources available, there is not much they cannot do. For those specialty items like electronics, we have contacts within the industry to provide you with restoration services that exceed your expectations. 
  
We want to be the partner in home protection that you can count on to help during an emergency, someone you trust to protect the environment that you and your family call home. Our technicians care about your situation and provide you with the attention you deserve.  
  
Contact SERVPRO of Shrewsbury / Westborough for additional information about available services or to schedule your home restoration, today. We will be ready for your call (508)757-7885

The Grafton Area's Go-To for Water Damage!

7/26/2019 (Permalink)

Take No Chances, Call in SERVPRO for Water Damage Cleanup and Restoration

Having a flood of any type occur on your property can leave behind overwhelming amounts of damage. Everything in your home that comes into contact with water requires special handling that you may need help with for cleanup.

Water removal services are key to restoring your Grafton area property after leaks or flooding; they often help eliminate a variety of secondary damages that develop over time. You might not understand it, but ignoring it is totally out of the question. Do yourself a favor, locate a qualified restoration company to help get things under control.

Small floods with less than 2-inches of water in any location of your home often have a pretty basic solution. SERVPRO technicians enter your home, assess the damages, and explain their services. If their tests show that the water does not contain contaminants of any kind, they bring in a variety of portable extraction equipment and remove water from your home safely. More or less a straight forward job that may or may not lead to repairs, painting, or general construction work in your home. Drying out all wetted materials is crucial to controlling any need for replacement.

Large area floods often bring dirt and muck along for the ride, leaving large amounts of unknown waste throughout your home. These types of flooding incidents may not allow such an easy, simple solution. SERVPRO technicians run into more contaminants, biohazards, and safety issues with this kind of flood. Safe and secure services with specifically trained personnel accomplish the task. However, once they have taken care of the contamination, the restoration continues just like any smaller job would.

The amount and type of water exposure you experience in your home have a severe impact on the results you receive. However, SERVPRO technicians have years of experience performing water removal services, obtain IICRC industry certifications, and have access to the equipment and resources necessary to handle any size job that occurs on your property.

SERVPRO of Shrewsbury / Westborough can respond to your call for help, anytime, day or night. With 24-hour emergency services and expertly trained technicians, you could not receive a more qualified solution. (508)-757-7885. We stand ready, willing, and able to help!

Don't Let Local Storm Damage from Storms Winds and Rains Put You Out.

7/26/2019 (Permalink)

SERVPRO Works Fast to Remove Storm Water to Preserve the Integrity of Your Property

The word flood causes people to think of thunderstorms and bursting levees. Most of the restoration costs come from smaller water sources, however. 

Much of the flood damage that SERVPRO finds within and nearly everywhere else results from failing plumbing and broken appliances. In winter months, poorly insulated pipes can freeze and burst, flooding basements, attics and other areas of the home.

Year-round, lines get blocked and rupture, old plumbing corrodes and fails as do clothing and dishwashers. While all this may seem like a small amount, a burst water pipe can send 160 gallons across a kitchen floor per hour. If this happens when a family is out for the weekend, they can come back to find over 5,700 gallons (36 hours) has flooded their entire home. Typically, this is clean water, which is not the case with intruding ground water from a storm.

To put things right; our response team starts with two tasks: an inspection to determine the extent of the flooding while technicians set up the first pump to begin removing the flood water. A quick check with a tape measure tells us the depth; if it is over two inches, we start a commercial grade pump to drain the water.

As this happens, a team inspector checks the other areas of the house to see how much water is present and if there is ancillary damage such as water in the electrical outlets. It is not a regular occurrence, but it can happen in basements or split-level homes. More common are flooded carpets, walls, ceilings, and floors with possible damage to other structural property. 

Once we finish with the pumps, the next steps are to remove water trapped in the carpets and floors and to dry or replace damaged drywall. We use extractor wands to draw water out of carpets and wood floors without damaging the nape or surface. In most cases, we throw out the carpet pad, as it is too expensive to dry out something that cheaply can be replaced. Once again, if surging water from the exterior transported debris, the contaminated padding must be tossed.

To prevent removing drywall, we try to dry it in place if it is not too soaked. SERVPRO IICRC trained technicians set up dehumidifiers to remove moisture from the air, install exhaust fans to pull damp air out of the affected rooms, and place air movers along the affected panels to force heated, dry air across the surfaces to carefully lower the moisture content. We may also drill small holes into the baseboard area and close to the ceiling joints to increase air flow and the rate of evaporation. This further mitigates the loss.

These are just a few of the actions we take to return your home to its normal, pre-flood state, "Like it never even happened." If you need our help to dry out your home and property, call SERVPRO of Shrewsbury / Westborough today at (508) 393-7898. We are here and ready for you.

Commercial Mold Remediation from Local Apartment Building.

7/2/2019 (Permalink)

This picture above shows mold growth that has been forming behind a apartment sink for years!

Whether you are in need of basement mold removal in your Shrewsbury / Westborough home or commercial building, there is no mold or odor issue too complex for SERVPRO. Your mold remediation will begin when one of our highly-skilled professionals comes to your home to conduct a mold inspection. If mold is detected from there, we will create a custom solution to eliminate your mold and odor problem.

At SERVPRO our patented ultra-mist technology is applied quickly and dries in just minutes leaving no residue. Once the remediation is applied, you can get back to your space in just 15 minutes. The professionals at SERVPRO of Shrewsbury / Westborough will work diligently to eradicate your mold problem with little interruption to your daily routine.

Don't delay in addressing your mold and odor issue. Contact the experts at(508) 757-7885 for a safe and quick solution.

Commercial Water Removal Can Mitigate Damage from Flooding in Your Grafton Antique Shop

6/7/2019 (Permalink)

SERVPRO Technicians Take Great Care When Dealing with Delicate Items

Antiques are high on many people's list of the more interesting things in life – the ability to see how generations of the past lived and functioned satisfies the curiosity of many people. Others also believe that things today are not made as well as they used to be, and find that they prefer antique items over more recently made equivalents. This creates a strong market for the antiques business. Damage to your inventory can create irreparable losses, simply due to the scarcity of the items comprising your stock. 
 
When your Grafton location experiences flooding, you need commercial water removal efforts to begin immediately. This is the best and most thorough way to protect your investment. Saving the most delicate items may not always be possible, but when efforts to remove water begin earlier, much more damage is prevented. We know that items such as letters, photographs, books, and even items that are special because of the autograph they carry may be damaged, so we will do our part in providing adequate descriptions of these items, aiding you in the process of recovering those losses through your insurance carrier. 
 
Our Commercial Drying Specialist (CDS) knows the complexities involved in regaining a dry state, even when many different items are involved. Because the time periods involved most likely are spread out over several decades at a minimum, we know that we must work as quickly as possible to provide you with the best results. Preserving the patina that shows use and age while also preserving the piece as a whole is something that only an expert can do successfully after a flood situation, regardless of the source of water. Flooding from external sources can create a mess no matter what business type you are involved in, of course, but internal sources can create inventory losses in settings where priceless antiques are displayed that other businesses might not face. Commercial water removal includes even the smallest stock items. 
 
Preserving years' worth of inventory and protecting your financial security is something you cannot afford to skimp on. Call us, SERVPRO of Shrewsbury / Westborough at (508) 757-7885, for any size disaster and we can help you protect your assets with commercial water removal services.

Did You Know UV Technology Can Be Used to Fix Fire Damage in Your Northborough Home?

6/5/2019 (Permalink)

Even the worst of fire damage can be cleaned and fixed! Call SERVPRO right after the damage to make sure your home can be restored!

SERVPRO Technicians Have Many Methods at Their Disposal When It Comes To Smoke Damage Remediation 

When a fire breaks out in a residential building, it does not usually burn for long. In most cases, help arrives quickly and neutralizes the danger. This reason is because, the most common challenge associated with the fire damage repairs is not burnt items. It is the lingering, acrid odors which hang around after the flames are put out. 

At SERVPRO, we use a broad variety of techniques to eliminate these smells. Deodorization is the most important because it introduces odor fighting chemicals to the affected environment. Crucially, they get dispersed throughout the space in a very specific way. We call this "recreating the odor conditions" and it is a big part of repairing fire damage. 

In some cases, UV lamps and detection equipment are brought onsite to aid with the deodorization process. 

External Deodorization 

When it comes to large areas and whole rooms, the usual strategy is to deodorize the entire space. SERVPRO sets up ozone generators and leaves them running to fill the smoky room with odor-killing, neutralizing, masking, or pairing chemicals. 

Sometimes, we use dry and wet foggers to distribute the substances in a "mist" like form. It ensures that they are small enough to penetrate porous materials like wood and fabrics. This is important because, if the particles are too large, they get trapped at the surface. 

UV technology becomes becomes useful during the later stages when we are trying to target he remaining pockets of odor. They may, for example, be inside cupboards, crawlspaces, or crevices. UV lights, in some cases, are helpful ways to find evidence of these odor trails. 

Internal Deodorization

In the event that external techniques are not sufficient, SERVPRO may temporarily pull the carpet back. As it is such a large piece of porous fabric, it has the potential to hold lots of odor particles. Often, it makes sense to lift it up, expose the padding, and extract any sections of subflooring which smells bad. 

Following this, the technicians clean both sides of the carpet, seal the base floor the neutralize lingering odors, and replace the old padding with new material. Depending on the severity of the fire and the extent of the smoke damage, we may suggest a comprehensive steam clean for the carpet afterward. 

At SERVPRO of Shrewsury/Westborough, we have access to cutting-edge equipment and technology. If you need help ridding your home of stubborn smoke odors, just get in touch with our team. Call us at (508)757-7885. 

Meet Our Team - Click Here.

Keeping Water Damage away from your Business

5/31/2019 (Permalink)

This pictures shows just what water damage can really do! DON'T LET THIS BE YOUR BUSINESS! Call SERVPRO of Shrewsbury Westborough (508)757-7885.

Commercial Losses from Leaks and Damaging Water Accumulations Can Be Mitigated by SERVPRO

Water damage in your company can be a devastating event. it can be expensive to get it cleaned up but also slows down or even closes your business operations for the time being. Weather you are sending employees home during the cleanup, managing the distraction, or losing records and equipment, water damage inevitably causes a big hit to your business. There are some  things you can do to help you prevent water damage from occurring you should know. However, if any emergency still arises, SERVPRO can extract the water, clean up the mess, and restore your company efficiently and promptly. 

Things to Look for to Help Water Damage Prevention:

-Musty smells 

-Running water sounds - even when all water is shut off

The Usual Problems 

Figuring out where water can originate goes a long way in prevention water damage to your business. Some possible water sources to check out include:

Appliances

Common sources of water damage include air conditioner units, water heaters, clothes washer, refrigerators, and dishwashers. The age of these devices is a big factor. Over time, for example, appliances which make condensation can rust, increasing chances for a leak. Water supply hoses can develop leaks well. Hundreds of gallons of water can flow, creating significant damage to your building and the property inside. Waterlogged rugs, and desks can become a financial hardship. when this happens, SERVPRO can help you salvage much of the items inside, besides drying out your business and repairing the damage. Off-site cleaning in esporta industrial washing machines can salvage inventory. 

Drains and Pipes 

Your plumbing system can become clogged, leading to appliences that overflow such as sinks, toilets, and your washing machines. Kitchen sinks can have grease buildup, while the accumulation of lint dryers and roots in sewer lines are other reasons for clogs. Pipes can also freeze in the wintertime, burst, and damage your building and the property inside. A 1/8-inch crack can flood your property with up to two hundred fifty gallons of water per day. 

Roofing

Missing, deteriorated, or damaged materials on your roof and ice dams let water enter through your roof and damage walls, ceilings, and floors. Attic ventilation and insulation which is insufficient speeds up the decay of the roof, contributing ice dams forming. exposure to snow, wind, rain, ice and foot traffic also affects the ability of the roof to keep water out. Many factors can contribute to closing your doors to your clients and customers. 

SERVPRO of Shrewsbury/Westborough is HERE TO HELP.®

Regular maintenance of these areas in your building can prevent water damage. If you still experience a water emergency, SERVPRO of Shrewsbury/Westborough is fully capable of fixing the problem, drying your business out and salvaging any property possible. We do it all with care and regard for you as a business owner. 24/7 and we are available any time you need us, day or night when you call us at (508)757-7885 

Here to help Westborough's Homes and Businesses

4/19/2019 (Permalink)

Carpet blocks prevent water from wicking up furniture and staining carpets

When water leaks in a business or home it can quickly seep into, walls, baseboards, flooring and carpet. This ultimately can cause havoc to the home or business owner.   SERVPRO of Shrewsbury/Westborough knows how troublesome water damages can be. Not only are water leaks disruptive, but they can possibly disrupt a business for days and even weeks. Having your business closed can also effect revenues which could lead to a business closing.

The first 24 hours after a water loss is the most critical time to prevent damage. Our professionally trained technicians will be at your site quickly to ensure your water damage is handled properly. Until help arrives, listed below are a few helpful safety and damage prevention tips.

• Turn off circuit breakers near saturated areas
• Do not use a vacuum cleaner to remove water
• Place blocks of aluminum foil under furniture legs to prevent indents
• Move all valuables to a dry area

About SERVPRO of Shrewsbury/Westborough

SERVPRO of Shrewsbury/Westborough specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:https://www.SERVPROshrewsburywestborough.com/employee-photos

Need Help? Call Us Today – We’re here for you. 508-393-7898

Why SERVPRO of Shrewsbury/Westborough?

4/18/2019 (Permalink)

Call us today! SERVPRO of Shrewsbury/Westborough is here to help! (508)757-7885

SERVPRO of Shrewsbury/Westborough has a mission to develop a team of quality people who focus on excellent service, fairness and mutual respect for our community through their disasters, BIG or small.

We strive to be the premier cleaning and restoration company in the world. Our purpose is to help entrepreneurs succeed and help to educate them in the right direction, and to aide them in accomplishing their goals.

SERVPRO of Shrewsbury/Westborough believes in a dream, grows relationships, and strives to be a value to our community.

We are always here to help with our 24/7 emergency services, our exceptional production staff, and our caring and compassionate office staff are here to help make disasters into dreams!

Next time you’re in need call the professionals (508)757-7885.

Prepare Yourself for Flood Season!

4/10/2019 (Permalink)

Flood in Shrewsbury home.

When your Shrewsbury home has water damage from flooding or leaks, SERVPRO of Shrewsbury/Westborough has the expertise and equipment to properly restore your property.

The water removal and water cleanup process is completed step by step by our highly trained technicians. The entire drying process is documented to meet SERVPRO’s high standards and yours. In the end, the documentation validates that your property has been thoroughly dried.

At SERVPRO we strive for excellence in our work and customer service.

The following steps ensure our service.

• Step 1 –Establish the emergency contact
• Step 2 – Inspection and Water Damage Assessment
• Step 3 – Water Removal / Water Extraction
• Step 4 – Drying and Dehumidification
• Step 5 – Cleaning and Sanitizing
• Step 6 – Restoration

SERVPRO of Shrewsbury/Westborough will restore your home or business to pre-water damage condition. At SERVPRO of Shrewsbury/Westborough we can also help with repairs and rebuild.

Learn more about Water Damage Restoration Process.

Water or Flood Damage? Call Today- 508-393-7898

When Soot Damage Happens in Grafton. We Can Help.

4/9/2019 (Permalink)

Severely affected bathroom with soot and smoke damage.

When Smoke, Fire and Soot Damage happens to your Grafton Home, SERVPRO of Shrewsbury/Westborough is here to help you every step of the way.  

After a fire occurs, the first 48 hours is critical and can make a difference in restoring or replacing your personal belongings and property.

SERVPRO of Shrewsbury/Westborough understands each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

SERVPRO of Shrewsbury/Westborough provides fire, soot, smoke removal, contents claims and document restoration. All of these services help to make sure your belongings and treasures are restored to preloss condition whenever possible. We will treat your family with empathy and respect and your property with care.

Learn more about Fire Damage Restoration Process: https://www.SERVPROshrewsburywestborough.com/fire-repair-process

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 508-393-7898

Commercial Property Cleaning

3/25/2019 (Permalink)

When you call SERVPRO of Shrewsbury/Westborough for your commercial property cleaning needs, we will be ready to do the job. SERVPRO has the equipment, skilled technicians and experience to give you excellent results, SERVPRO of Shrewsbury/Westborough knows and understands that the job has to be done efficiently while meeting your high standards. SERVPRO knows that sometimes your facility needs more than what your janitorial staff can handle. SERVPRO can deep clean floors and carpeting making your facility shine. SERVPRO Shrewsbury/Westborough is also ready to help with other cleaning services that include:

• Air Ducts
• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Document Restoration
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism

Remember using SERVPRO’s industry approved steps along with high industry standards your facility will be looking its very best. Call us today!

Are You Prepared?

3/20/2019 (Permalink)

Westborough isn't known for encountering a lot of storms, but when we do, SERVPRO of Shrewsbury/Westborough wants you to be prepared.

Being ready is the key to staying safe from the elements. The tips listed below will help you be ready for whatever mother nature sends our way.

• Check your local weather for storm updates
• Have flashlights handy and plenty of batteries
• Keep your cell phone well charged
• Stay away from glass doors and windows, strong winds can shatter glass
• Store anything that may blow away
• Have plenty of bottled water and dry food on hand
• Keeping trees and shrubs trimmed will make them less wind resistant
• Avoid showering or taking a bath during a storm
• Avoid using electricity

SERVPRO of Shrewsbury/Westborough has the Resources to Handle Floods and Storms

When storms hit Westborough, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 508-393-7898

Document Drying Could Save What is Important to You

3/11/2019 (Permalink)

When you experience a flood at your home or place of business, you can't afford to lose important documents or paper goods to water damage. Using state of the art technology, SERVPRO is well equipped to properly dry and recover paper goods ranging from paper files to books to x-rays and photos.

Why use SERVPRO for document restoration?

The SERVPRO document restoration facility uses the latest vacuum free-drying method in addition to gamma irradiation technology for sterilizing. The facility is under 24-hour surveillance and is managed by HIPAA Master-certified technicians to ensure proper safety and privacy of your documents. The SERVPRO document restoration team has the capacity to handle large scale commercial losses and smaller residential jobs.

Are there other services than just document drying?

Yes, there are! In addition to drying your documents, SERVPRO also offers cleaning/disinfecting, re-jacketing, digitizing, and deodorization. No matter your document restoration needs, SERVPRO of Shrewsbury/Westborough  is "Here to Help"!

There's no time to waste! Call SERVPRO of Shrewsbury/Westborough today at (508)757-7885

Storm Restoration: Our SERVPRO team has the answers to your property damage repair concerns.

3/8/2019 (Permalink)

Frigid winter weather and Blizzard conditions can cause BIG problems for our homes, apartments and business owners; restore your property damage with our SERVPRO of cleanup and restoration team.

As we settle in for what may or may not be an arctic cold and blizzard filled winter, it makes sense to review some basic steps to help shield your home and family or your business and employees from the worst that Northeast Winters can offer. Cold temperatures, snow, ice, blizzard conditions with high winds and dangerous wind chills all contribute to the possible threat of residential or commercial property disaster. Whether it’s a burst plumbing pipe or your water heater, an electrical fire or your furnace or fireplace has a puff back, winter poses a serious threat to your home or business from a fire, smoke, water or sewage property damage event.

Did your home or business experience a pipe break over the last several weeks during the arctic blast that hit the Northeast?

Our SERVPRO of Shrewsbury/Westborough team has been helping our local communities for nearly 30 years, we are prepared with expert training and quality equipment to mitigate and restore your commercial or residential property. Our technicians are available 24-7 with our Emergency Service Team to help cleanup and repair your property damage from water, sewage, smoke or fire. Our priority is providing quick and effective service and solutions to restore your property and belongings, “Like it never even happened.”

When winter storms are coming it’s important to be prepared, our SERVPRO teams are ready and always prepared to handle any size property disaster. Calling SERVPRO of Shrewsbury/Westborough after you experience water damage from ice dams or basement flooding from ice buildup or excessive snow melt, can be the difference from a quick cleanup and mitigation or costly restoration, construction and mold remediation services.

UNDERSTAND WINTER WEATHER TERMINOLOGY

• Winter Weather Outlook: Meteorologists issue this typically 3-5 days prior to a winter storm when they believe wintery conditions are possible.
• Winter Weather Advisory: Issued typically 2-3 days prior to a possible hazardous winter weather storm that could cause “significant inconvenience, and if caution is not exercised, could lead to life-threatening situations.”
• Winter Weather Watch: Watches are typically issued 12-48 hours before a winter storm is set to hit. This is to advise the public of the possibility of a winter storm, blizzard, or other hazardous wintery conditions such as freezing rain.
• Winter Weather Warning: Warnings alert the public 2-24 hours before a winter storm occurs. Issued for hazardous winter weather that can cause “significant inconvenience, and if caution is not exercised, could lead to life-threatening situations.”

SERVPRO of Shrewsbury/Westborough Understands Content Restoration

3/7/2019 (Permalink)

Your home contains many of your most valuable possessions and houses those you love the most. Your business is your livelihood. The team at SERVPRO of Shrewsbury/Westborough understands just how trying, disruptive and traumatic major losses - such as a fire - can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our Contents Services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Shrewsbury/Westborough technician can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Shrewsbury/Westborough technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide both wet or dry cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more.

Click Here to learn about SERVPRO of Shrewsbury / Westborough’s approach to Your Belongings and Fire Damage.

When a fire takes control of your life, we help you take control back.
Call SERVPRO of Shrewsbury/Westborough today! (508)757-7885

SERVPRO of Shrewsbury/Westborough Faster to Any Size Disaster

3/6/2019 (Permalink)

Residential & Commercial Restoration and Cleaning Services.

SERVPRO of Shrewsbury/Westborough is your locally owned and operated cleanup and restoration company here in Shrewsbury . We are an IICRC Certified Firm and NADCA members in good standing. For the past 5 years we have been helping countless residents and business owners in our community restore their properties after a disaster caused by fire, water or mold. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. Our highly trained technicians are dedicated to responding faster to any size disaster and to making damage "Like it never even happened." We are here to help you recover your home or business here in Shrewsbury and in Westborough, MA.

• 24-hour Emergency Services 
• Faster to Any Size Disaster
• Highly Trained Technicians 
• Free Estimates
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Click Here to meet our team.

Have Questions? Call Us Today – (508)757-7885.

IICRC Certified Firm

3/5/2019 (Permalink)

The IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is the non-profit certifying body for the cleaning and restoration.

SERVPRO of Shrewsbury/Westborough is an IICRC Certified Firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Shrewsbury/Westborough

SERVPRO of South Shrewsbury/Westborough specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Click Here to learn more about highly trained team.

Why it is important to have SERVPRO Of Shrewsbury/Westborough help with any Mold Issues.

2/21/2019 (Permalink)

Mold can Be obvious or it can lurk in the dark, Call SERVPRO Of Shrewsbury/Westborough, We can help! (508)757-7885.

When you were a little kid, were you afraid of terrifying monsters in the closet or evil goblins hiding under your bed? As an adult, you probably don’t believe in supernatural creatures lurking in the dark corners of your room, but without realizing it you may as well shelter a well-known villain threatening your health and your property – mold. Mold can be growing unnoticed in many homes, often hidden inside the walls, behind tiles, under suspended ceilings, and other hidden places. And while it is not likely to turn into a mystical beast that will devastate your place and your life, mold still poses great risks to your health and is really persistent and harmful in many ways.

Black mold signs are often difficult to detect until it is too late and the fungus has already spread to a large area in your property and caused damage. It is important to know how to recognize the first signs of mold and to take adequate precautionary measures in order to prevent more substantial damage. 

First signs of mold:

• Mucky smells.
• Damp areas.

Persistent Physical Symptoms: 

• Sore, Itchy Throat.
• Congestion and runny nose.
• Sinus headaches.
• Wheezing and difficulty breathing.
• Itchy, watery eyes.
• Irritated, itchy skin.

Call the Professionals SERVPRO of Shrewsbury/ Westborough are here to help. call us today (508)757-7885.

Why SERVPRO Of Shrewsbury/Westborough you Ask?

2/20/2019 (Permalink)

We are prepared for any disaster! Call us for all of your home needs! (508)757-7885.

SERVPRO of Shrewsbury/Westborough is a trusted leader in the restoration industry and has the training, equipment, and production staff to handle your restoration and cleaning needs.

As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs.

We Provide:

• 24/7 Emergency Services
• Highly Trained Restoration Technicians 
• Water Remediation
• Fire and Soot clean up
• Mold Remediation (IICRC Standards) 

 Residental and Commercial Services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services

• Building Services

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Cleaning Services
• Commercial Storm and Major Events

Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect. Our entire staff is highly engaged and will treat your restoration project as it was their own, regardless of size. You can rest assured you have visited the right company, SERVPRO of Shrewsbury/Westborough is here to help! 

Have Questions? Call us for a free quote today (508)757-7885.

To learn more about our team visit:https://www.SERVPROshrewsburywestborough.com/employee-photos

Are Home Mold Testing Kits Accurate?

2/5/2019 (Permalink)

Homeowners may consider using home mold testing kits due to the comparatively low cost of these tests relative to professional testing and analysis. There are several reasons why expert testing is more accurate and useful. Learn more about the shortcomings of DIY mold tests and why it is worth it to seek the services of a certified environmental hygienist or full-service mold restoration company in Shrewsbury, MA.

False Positives

Home mold tests vary in sensitivity. Many tests are prone to return positive results for several reasons:

•  Mold spores are everywhere
•  Some kits are not properly calibrated
•  Results may be ambiguous

A home mold testing kit may react to the presence of spores without factoring in whether microbial volatile organic compounds are present. These off-gases are released during the active growth cycle of fungi and indicate that mold is actively growing.

Inaccurate Species Identification

Most home mold tests are not precise enough to identify the species of mold. It is not possible to make a positive identification based on color. Black mold or Stachybotrys is actually dark green early in the growth cycle. As there are more than 100,000 known species of mold, lab testing is necessary to obtain an accurate identification.

No Expert Opinions

Environmental hygienists and mold specialists can offer informed opinions throughout the professional testing and remediation process. Insight into the following factors may be helpful:

• The location of mold growth
• Potential causes
• Whether a species of mold is toxigenic

All of these factors will impact the type of cleaning methods and equipment necessary to remediate mold damage. Remediation may be more affordable and successful if expert knowledge is available. 

A home mold kit may be affordable in Shrewsbury, MA , but it is unlikely to be as accurate as professional testing. Homeowners should put the money they might spend on attempts at DIY mold tests toward expert mold testing and remediation that can fix the problem "Like it never even happened."

Inspecting a Commercial Property for Mold

2/5/2019 (Permalink)

Buying a building is a significant investment for any businessperson, and there are a lot of moving parts to this type of transaction in Westborough, MA. Though it can be an expensive undertaking, hiring a professional to perform a mold inspection before the sale can head off major problems and remediation costs in the long term. 

Where Mold Growth Can Be Problematic

To live in this world is to live with mold. At its best, it makes life better by contributing to the creation of bread, wine, cheese and some medicines, like penicillin. It does, of course, have serious drawbacks as well, though. 

Prime spots in a building for a mold problem are well-known:

• Bathrooms are a place where mold can grow in grout, between wall tiles, and in the tub or shower.
• Windows that have been improperly sealed can allow moisture into walls or ceilings and facilitate mold growth. A mold inspection can reveal this to a potential buyer.
• Exterior doors without effective seals can allow moisture to collect and harbor mold.

Even slightly high humidity can facilitate the growth of mold. Experts recommend the prudent move of keeping indoor humidity levels below 45 percent. 

Why Mold Growth Can Be Problematic

It isn’t only visible mold that can be troublesome to a property owner. Left unchecked, mold can destroy wood because it is an organism that feeds on surface nutrients. Mold that infiltrates drywall cannot be removed, and the affected area must be cut away. Carpets and insulation are also moisture-holding materials that mold can compromise to the point that they must be replaced. 

Buying real estate can be a complicated process, and it is impossible to know everything there is to know about a building’s history or future. However, a mold inspection can remove at least one of the unknowns before a business adds a building to its property portfolio.

Oh NO! You found Mold. Now What??

2/5/2019 (Permalink)

Mold discovered behind hot water heater. Call SERVPRO of Shrewsbury Westborough (508)757-7885.

So you have identified Mold in your home.  Now what?  Mold can cause serious illness and property damage so do not dismiss it as not a big deal.   Mold can destroy furnishings, and belongings, and cause mild to serious health consequences to those exposed.   Here are some tips!

·         Call your insurance agent immediately to report a suspected claim. With a flood or pipe burst claim, calling in the SERVPRO team in within the first 48 hours to begin drying out property can be crucial to preventing or containing mold growth.

·         Always review your policy so that you understand your coverage.  Review the "declarations page," which tells you the coverages you have, the policy limits for each coverage, and the effective dates of the policy.

·         Take any necessary emergency measures to protect the building and personal property from any further damage; however, do not throw anything away until you have the permission of the insurance company, and you have documented its condition. In mold claims you may need to hang on to mold contaminated items until they can be sampled by a lab for mold content. If in doubt, wrap the items in plastic or seal them in a plastic bag and store them.

·         If you have serious concerns call a local Microbiologist.  They can come to your home to conduct tests to let you know exactly what types of spores are in your home. Call us here at SERVPRO of Shrewsbury/Westborough and we would be happy to refer you to someone before we come in and remediate the Mold. (508)-757-7885.

Mold Damage on Plastic Items in Shrewsbury Home

2/5/2019 (Permalink)

Mold can come in all colors shapes and sizes! call SERVPRO of Shrewsbury/Westborough (508)757-7885.

Beware of the Different Surfaces Mold Can Grow On

Mold is a repulsive and potentially dangerous fungus that normally grows on porous materials such as grout, plaster, wood, and fabrics. However, under the right conditions, mold growth can also occur on semi-porous and non-porous materials such as metal, glass, and even plastic.

If you find mold growing on any plastic items, SERVPRO can help eradicate it. We have a team of IICRC-certified mold damage remediation experts in Grafton who are highly skilled and highly experienced. Our tools and products are designed to reverse mold growth on any surface quickly and efficiently.

The speed at which mold damage occurs depends on a number of factors. Moisture, in particular, must be present on the plastic surface. Since some plastics are semi-porous (such as shower curtains) while others are non-porous (such as food containers), not all plastics can support mold growth as quickly or as efficiently. Semi-porous surfaces tend to trap moisture for a longer period than non-porous surfaces, thus making them more susceptible to mold damage.

For mold growth to occur on a non-porous surface, there must be a consistent source of moisture present (such as a puddle of water). SERVPRO water damage restoration professionals can fix this source to prevent future growth. Mold also requires a source of nutrient to thrive. Since plastic does not contain natural nutrients such as cellulose, mold spores rely on dirt, old food particles, or soil to acquire enough nutrients. For example, it might grow inside an old plastic water bottle with traces of dirt, or inside a plastic container where some rotting food remains.

Other factors can also determine the speed at which mold damage happens on plastic. For example, poor circulation or high humidity in the house can support mold growth. Ideally, the cleanliness of the general environment is important, since dirt and dust in the air can land on the plastic and provide more soil for mold spores to thrive. Temperature also plays a role in mold growth, as the fungus grows more speedily at high temperatures.

If mold growth is affecting your overall indoor air quality, you can count on SERVPRO of Shrewsbury / Westborough to control the mold damage. We have the expertise to handle your restoration needs, and we are available 24/7, every day of the week. Call us today at (508) 757-7885

For more information regarding Grafton, click here.

Decrease the Chances of Mold Damage Ruining Boxes Stored in Your Westborough Home

2/5/2019 (Permalink)

This DIY Storage space idea is great to keep mold out of your stored items!

Protecting your stored items from mold damage

Understanding how mold, an ever-present microbe, grows and reproduces gives us information that we can use to protect our belongings. Because microbial growth happens quickly, your items can become extremely damaged in a short length of time. Awareness about mold can help whenever Grafton homeowners decide to put articles in storage.

Regardless of where Grafton residents put their items at to store and keep for a later time, protecting these items from mold damage and other problems is crucial. Without considering possible problems, the chances increase that everything is bound for the garbage can.

One of the key points is to choose a place that is continuously dry. Even the slightest bit of moisture can destroy your belongings, particularly photos. SERVPRO technicians recommend installing a dehumidifier wherever ongoing and elevated moisture or humidity exist.

Ventilation is also essential, as condensation can happen when temperatures fluctuate in an area. Highs during the day and lows at night can significantly vary, creating the perfect environment for the collection of moisture on hard surfaces.

Using plastic bins that have an airtight seal is always preferable to cardboard boxes. In their absence, using polyvinyl bags sealed with tape can increase the amount of protection given to your items.

Storing on raised pallets or shelving is also always preferable to storing directly on the floor. Less contact with what might suffer from extremes of the above situations can only benefit your belongings.

Ensuring that everything is clean and dry before putting them in storage can also decrease the possibility of mold damage. Microbes exist everywhere, but dirt, dust, food particles, and even soil left on clothing from being worn only once can provide a substantial food source for mold.

Our technicians receive training in mold remediation and hold IICRC-certificates in Applied Microbial Remediation (AMRT). Helping residents deal with microbial infestations, both preventatively and when remediation is necessary, is part of what we do best. For assistance with any mold damage issues found inside your home, contact us, SERVPRO of Shrewsbury / Westborough, 24/7, at (508)757-7885.

Speedy Water Removal from Your Grafton Hostelry

2/5/2019 (Permalink)

Our Technicians Arrive Promptly to Dry Out Your Commercial Property After a Water Damage Event

Inns and hotels are always at risk for water connected losses. Each features dozens of guest rooms and suites, all with showers, tubs, and sinks. Laundry facilities, pools and hot tubs, kitchens, and firefighting sprinkler systems are everywhere in lodgings and increase the likelihood of water filling areas by negligence or accident. To protect guests and your business, hiring a company familiar and competent with removing water is crucial when a disaster occurs. 
 
A bachelor party got out of hand, filling a suite of guest rooms with water from an overflowing spa. Immediate water removal limits the commercial water damage done to your Grafton hotel. The affected rooms are only part of the area threatened as water migrates throughout the levels and down the halls if not extracted fast. Our crews arrive with commercial grade pumps and wet vacuums on board the service vehicles, ready to tackle even significant water removal tasks. If the power is interrupted within your property because of the risk of shock, our truck-mounted equipment is self-powered and allows us to get to work right away. 
 
Water from a shower or tub may appear clean, but it is considered gray, or slightly contaminated. The presence of soaps, oils, and other substances encourages microbial growth and must be removed, contained, and discarded according to local hazardous waste codes. SERVPRO technicians train extensively to manage this type of water removal complication effortlessly. Depending on the depth of the standing water we use submersible pumps first, or high-efficiency extractors to pull most of the water from where it collected. Carpeting gets a thorough treatment with the wet vacuums, carefully executed by our trained staff so that the fabric remains unstretched and the fibers do not pull away from the backing. 
 
As crew members work on positioning air movers and dehumidifiers to reduce moisture remaining in the previously flooded suite, other SERVPRO employees search for evidence that water leaked down a floor or into an adjoining room. Catching this water incursion quickly and drying out these adjacent areas completely is essential to prevent lingering wetness contributing to secondary damage like mold growth or structural deterioration. We use precise moisture meters to inform our drying goals, ensuring that all structures and fixtures receive proper drying before we release areas back to guest use. 
 
SERVPRO of Shrewsbury / Westborough remains unfazed by even the most unusual ways water comes to fill a commercial area. Our focus is fast and reliable restoration, assessment and implementation with no added judgment, scheduled by just a call to (508) 757-7885.

For more information about the City of Grafton, Massachusetts visit: https://www.grafton-ma.gov/

Restoring Fire Damaged Contents and Personal Belongings in Westborough

2/5/2019 (Permalink)

A small kitchen fire has taken place in this home, and as you can see soot from the fire can stick onto just about anything! Call (508)757-7885.

SERVPRO Provides Many Techniques for Cleaning Possessions After a Fire & Smoke Event

Surviving a fire is an ordeal that may seem endless even as the restoration work begins. Faced with the sheer quantity of items in your house coated with soot and soaked in water or chemical firefighting residues you want to throw everything out and just start over again. This approach is often more costly, discards memories, and can be much more disruptive to the overall recovery process. 
 
Our experienced and compassionate team members responding to your Westborough fire damage master many efficient recovery strategies during their IICRC training. Their skill in transforming what seems ruined back to a preloss condition is a powerful motivation for you to reconsider restoration as you work with us to plan your post-fire agenda. 
 
SERVPRO offers the following IICRC certified services when cleaning and restoring your home’s fixtures and your personal possessions. 
 
Dry Cleaning 
Fires produce a variety of substances during combustion. Ash and light soot may spread throughout your home but frequently resolves entirely with dry sponging, brushing, and vacuuming with HEPA filter-fitted equipment. Dry cleaning can also rejuvenate clothing and decor fabrics such as draperies, throws, pillows, and linens. Choose a dry cleaner experienced with fire damage. 
 
Wet Cleaning 
More substantial and water-based residues often respond well to a wet cleaning method. The objects come clean with a combination of saturation and agitation appropriate to the material involved. Water or a water and cleaner mixture dissolves and lifts the residue off. Washable fabric laundering and dishwashing are just two of many examples of this type of cleaning. Ask us about our Esporta Washing System.
 
Spray And Wipe 
SERVPRO developed cleansers in diluted solutions applied with a spray bottle loosen coatings and debris on non-porous surfaces. The cleaning solution and the residue are washed away with a soft cloth. This method is commonly used for appliances, non-porous furniture frames and surfaces, walls, tile, hoods, woodwork, floors, and a host of other appropriate items that cannot be saturated without harm or for which saturation is impractical. 
 
Foam Cleaning 
Upholstery, mattresses and box springs, and fabrics that are permanently affixed to walls or trim respond well to an airy cleansing foam lightly applied with a brush. The foam dissolves and latches on to fire debris, and subsequent passes with a clean brush removes both foam and soot. 
 
Abrasive Cleaning 
SERVPRO crews attack the sticky, strongly adhered coatings of grease and electrical or chemical fires with an abrasive cleaning strategy. Care not to damage the underlying surface is necessary, but cream cleansers with abrasive ingredients, textured cloths, and sponges, or a combination remove the unsightly residues in many cases. The training our technicians receive guards against unnecessary secondary harm to the objects cleaned. 
 
Immersion Cleaning--Ultrasonic
A tub of a cleaning solution is the answer for items that can soak in water or solvent-based liquid. Rinsed off, the solution and sooty dirt stay in the tub, the objects restored. This method is excellent for decorative or personal possessions with intricate surfaces that can trap the fire residues. Ultrasonic cleaning is a specialized process that uses high-frequency sound waves to dislodge the coatings. Small, rapidly moving bubbles gently remove residues from belongings. SERVPRO technicians are certified in this cleaning methodology. Jewelry, knick-knacks, window blinds, and toys are some of the belongings that benefit from immersion cleaning. 
 
SERVPRO of Shrewsbury / Westborough offers a broad range of options for your fire restoration and cleaning needs. Call us at (508)757-7885 to see how we can help.

Click here for more about this beautiful town.

Hazardous Waste Filled Flood Damage During Seasonal Downpours in Grafton

2/5/2019 (Permalink)

SERVPRO Remediates Flooding in Your Home That Stems From Many Sources

More often today in the news all over the country we read reports of “once in a century” rainfalls and catastrophic flash floods. Our area is no exception to this phenomenon, and residents find themselves coping with unexpected quantities of water in basements and lower levels. The answer to the crisis of flash flooding in Grafton is a reliable and experienced water removal and remediation company. 
 
The late summer into fall defines the hurricane season on the east coast, including storms inland around Grafton that bring torrential rains and flood damage. The highly developed central Massachusetts area struggles with adequate drainage when many inches of rain fall in a short time. Local sewer systems are unable to handle the vast amount of water runoff, causing residents to find excess water inside their homes. We monitor the potential for flooding in our community and are ready to answer with constructive action fast when you call. 
 
A serious problem arises if sewage backs up into your home, a consequence to the glut of water racing across pavements and into the city’s drainage system. SERVPRO and our technicians are certified to respond to and appropriately manage the dirty water rising in the depths of your home. Standing water inside your home is categorized from clean to slightly contaminated, or gray, all the way to severely compromised, or black. When sewage pushes back into your home, the water must be considered black, potentially containing bloodborne pathogens, dangerous chemicals, and other hazardous materials including dead animals and human urine and feces. 
 
SERVPRO technicians receive advanced training in the safe collection and disposal of gray and black water. Clad in personal protective gear, our crews use powerful pumping and extraction equipment to remove the dirty mix of rainwater and sewage, contain it, and dispose of it properly. 
 
Care must be taken after the majority of the tainted water is gone to sanitize the flooded area and then dry it thoroughly. If personal belongings, carpeting, or furnishings were soaked with the toxic moisture, SERVPRO employees help you determine what can withstand effective antimicrobial treatments and what must be discarded because of the risk of harm to health or safety. 
 
Flash flood damage can be overwhelming. SERVPRO of Shrewsbury / Westborough can help sort through your options and provide high-quality remediation services. Our staff awaits your call at (508)757-7885. 
 
For more information regarding Grafton, click here

Water Removal for Your Flooded Basement in Grafton

2/5/2019 (Permalink)

Quick and Thorough Water Removal Services

Your basement can flood for various reasons, including faulty drainage, broken pipes, or another leak. Unless the water is extracted right away, the damage to your property is imminent, and the potential for mildew and mold growth is a genuine concern for you and your family in Grafton.

There is no time to shop around when your basement floods. You need professional water removal immediately to protect your Grafton home. SERVPRO can handle your emergency as safely, quickly, and efficiently as possible. We are always committed to a fast response time and extraction which is quick and thorough, plus complete drying and cleaning afterward so your basement is restored to its original condition.

SERVPRO is a full-service water damage restoration company. We treat each call with the urgency it deserves, and we begin the water removal process in a short amount of time. Our professionally trained crew takes specific steps to ensure your basement is taken care of properly.

Upon arrival to your home, we conduct an initial assessment of the area affected and shut down the power if necessary. A detailed inspection is performed to figure out how severe the water damage is, then we identify the entry point or source of the leak and categorize the water type. Once the scope of the water damage is determined, we go over our plans for remediation before we begin anything. We want you to feel comfortable with all that is going on.

Our equipment and submersible pumps are state-of-the-art and remove water quickly. Since moisture can stay hidden inside walls and under floors, we also inspect further for dampness and damage using moisture meters and other specialized equipment. Industrial-grade dehumidifiers and high-speed air movers make sure that your basement is fully dry and safe, and all the air-borne contaminants are eliminated.

Water in your basement can weaken your foundation, warping and cracking the walls it supports. Dampness from the water and humidity in your basement can cause mold growth, and you can experience electrical problems as well, making your basement very unsafe.

Allow SERVPRO of Shrewsbury / Westborough to take care of your water removal needs in your basement in the regions of Northborough, Shrewsbury, and Grafton. We return it to a safe place to work and play in a short amount of time when you call us at (508) 757-7885

Visit https://www.grafton-ma.gov/ for more information about the town of Grafton.

What Level Is Your Water Damage?

8/24/2018 (Permalink)

Water damage is categorized as one of three levels by how polluted the water source was that caused the damage.

Category 1: Water from a clean water source, like a fresh water line for a dishwasher. This water will not cause illness or any Water damage is categorized as one of three levels by how polluted the water source was that caused the ill effects.

Category 2: Water that may cause illness through contact. It may have bacteria in it,

Category 3: Water that is highly contaminated. Contact can cause severe illness or death. Think sewage backup, an overflowing toilet, or storm waters.

Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil from the ground, can change water damage Category 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

More contamination can mean that the restoration team will have to use more aggressive measures to clean your structure and property, and it might mean that soft furnishings, like your carpet and the carpet pad, may have to be discarded for your safety.

Water damage can be dangerous and expensive, so preventing water damage is an important part of home maintenance. But if you know the basics of what to do once it happens, you can prevent it from doing its worst.

Also if at any time your home or office has water damage call the professionals, we are only one call away. SERVPRO of Shrewsbury/Westborough is here to help (508)757-7885.

Fire Damage Soot Cleanup in Shrewsbury

8/23/2018 (Permalink)

SERVPRO provides immediate and thorough fire damage restoration services

Smoke from a burning house is highly corrosive and can damage anything given enough time. Apart from burnt wood, smoke from a house fire can come from other items such as leathers, plastics, and even chemicals. The resultant air can be extremely toxic. Time is a huge factor here: The sooner you commence the restoration process, the more items you can be able to save. 

Within a few hours of loss notification, you can expect SERVPRO at your Shrewsbury home to begin fire damage mitigation. Our professionals are uniformed, adequately equipped, trained, and certified by the IICRC to provide industry standard services. As soon as we arrive, we begin by walking you through the restoration process, step-by-step, highlighting what to expect and the projected results.

Our top priority is restoring damaged areas and contents to preloss condition, ensuring everything looks “Like it never even happened.” Most smoke or fire damage situations are characterized by floors, woodwork, ceilings, walls, and carpeting that need a thorough cleanup. After pretesting to determine the extent of the damage, our experienced professionals use specific cleaning products and equipment to salvage different types of surfaces in the structure.

In some cases, we may be able to dislodge lighter soot deposits on certain surfaces and save you the additional cost of repainting or refinishing. If needed, SERVPRO technicians can clean to prepare for painting. The cleanup process deodorizes and allows the new paint to adhere well to the surface.

Any restorable contents in the fire damage site are professionally cleaned and deodorized, including furniture, area rugs, upholstery, and draperies. Our technicians begin by carefully testing every fabric in the structure to determine the most appropriate cleaning method. We utilize both dry and wet cleaning services to restore your contents to normal condition. This includes bedding, clothing, kitchen items, wood furniture, art, electronics, and much more. If requested, we can also provide an inventory of all items “to be claimed.”

Nobody wants to be caught on the wrong side of a fire disaster. However, if it happens to you, SERVPRO of Shrewsbury / Westborough can arrive quickly to deal with the fire damage. Call us anytime at (508)757-7885.

Visit https://shrewsburyma.gov/ for more information about Shrewsbury, MA.

SERVPRO of Shrewsbury/Westborough even cleans Air Ducts!

8/16/2018 (Permalink)

In addition to normal accumulations of dust and dirt found in all Commercial properties or homes with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

• pets
• occupants with allergies or asthma
• cigarette or cigar smoke
• water contamination or damage to the home or HVAC system
• home renovation or remodeling projects

Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

Rule of thumb for consumers is that “if your air ducts look dirty, they probably are,” and that dirty HVAC systems should be inspected by a reputable, certified HVAC professional. Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. Your heating and cooling system is the lungs of your home or office. The system takes air in and breathes air out.

Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work.

While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

SERVPRO of Shrewsbury/Westborough is always here to help with our 24/7 emergency services to light general cleanings we are the pros call us at (508)757-7885.

Flood Damage can Happen to Homes in Shrewsbury by Several Means

8/9/2018 (Permalink)

Our Technicians Arrive Quickly, Equipped to Get the Storm Damage Under Control

Flooding in a home can bring up visions of invading water from nearby streams and lakes, but additional origins exist other than overflowing bodies of water. SERVPRO technicians have the knowledge and training to restore residences impacted by any flooding situation. 
 
Shrewsbury homes with flood damage need to be repaired as soon as possible after the event. Experience has repeatedly proven that time is against homeowners in regards to damages a house suffers, and this is why we are always Faster To Any Size Disaster. 
 
Trees are notorious for creating large openings in the roof they land on, allowing rainwater to enter. Residents who believe the weather is likely to remain constant might leave windows open for airflow and the nice breeze expected. When torrential rainfall mixes with heavy, powerful winds, large amounts of water can be blown in through those windows, creating a highly surprising homecoming. 
 
When we encounter a tree which has broken through a roof, we know that rainfall saturates into every material it encounters as gravity pulls it down. During its downward path, absorbent materials can become saturated and then retain this moisture for extended periods. Secondary water damage such as mold and water stains can result if the current situation is not evaluated and mitigated correctly. Tarping the area to ensure that no further unwanted rain, pests, or vermin can enter is carried out immediately after removal of the tree. 
 
Windows can suffer damage internally when left open during a storm. As the rain comes in, instead of being repelled by the exterior window frame, it splashes over, creating the potential for rust, warping, and sagging to develop. Until correct repair of this situation happens, your home's security is less than it should be, plus rain can continue to create additional damage. 
 
Standing water must also be removed quickly, so extraction tools and equipment are necessary. Additional procedures follow the extraction of water by portable, handheld equipment, including heat, increased circulation of the air, and dehumidification. Odor management also follows, because water, no matter how clean, often produces unpleasant scents that can seem to linger on for months without proper treatment. 
 
Our technicians are provided with extensive training, resulting in the awarding of IICRC certificates. Experience in both large and small jobs provide the hands-on experiences needed to build the skills that make us equally proud and competent. All materials, both building and those that comprise the personal belongings your family treasures, can be handled expertly by our technicians as they restore your home. 
 
Call us, the experienced and caring technicians from SERVPRO of Shrewsbury / Westborough at (508) 757-7885. We are ready to answer your call no matter when you call us. 

For more information regarding Shrewsbury, click here

Request Mold Damage Remediation Services to Protect Your Restaurant Today

7/16/2018 (Permalink)

SERVPRO Technicians Arrive to Your Business Location Quickly to Begin Remediation Efforts

Even a small amount of mold in your restaurant can lead to huge problems. If the odor does not drive your customers away, the view definitely can. What you need is an experienced specialist with advanced training and equipment to get the job done right. 
  
Fast-growing fungus or commercial mold damage growing in your Grafton area restaurant can produce some downright destructive results. It can start anywhere in your building and lead to significant problems and eventually cause you to close your doors for good. However, you can get help the help you need to prevent any of this happening, protect your business and your customers in one fell swoop. 
  
SERVPRO stops mold in its tracks, using containment methods, quality equipment, and years of experience to get mold growth under control. You just need to make the call to get the help you need. It does not take much for mold to get out of control, so, never hesitate to get help immediately. 
  
Most of the time, if you can see mold, a larger problem lies hidden underneath. Stains on your walls, patches in the ceiling of your bathroom, an odor emanating from somewhere unknown all lead to mold problems that have the potential to cause health problems for your workers and customers alike. When it comes to dealing with mold, your best bet is to play things safe. 
  
SERVPRO technicians cover ventilation system vents to help limit spreading airborne mold spores throughout your establishment. We help prevent mold problems that occur in one of your storage rooms from spreading into your dining or cooking areas by using industrial-grade mold remediation equipment, cleaning and sanitization methods to control any contaminated areas. 
  
SERVPRO often works after hours to ensure a timely and  unobtrusive process to our customers. With 24/7 emergency services, we make getting the services you deserve easier and get mold conditions under control in the fastest, most efficient way possible. 
  
Contact SERVPRO of Shrewsbury / Westborough for additional information about our services or to request help, today. We are waiting for your call. (508) 757-7885.

You Can Count on US When Its Time to Tackle Water Damage in Your Home

7/6/2018 (Permalink)

SERVPRO Technicians are on Call to Remediate Water Damage on Your Property

With the sheer amount of situations involving water damage and natural disasters on the rise, water related cases soar throughout the area. It is becoming more and more meaningful for homeowners to locate a quality restoration company near them to reduce problems involved in water incidents. 
  
While having water damage in your home is bad enough, the effects of water damage on your living environment should be more concerning. Several types of microorganisms spread throughout your home over time. Given the right conditions, these organisms pose a severe health concern, especially after making their way into your ventilation system, carpeting, and the indoor living environment.  
  
Locating a company, like SERVPRO, in your area can give you access to air duct, carpet cleaning, and water damage services that make handling areas of vital importance easier. It is important to keep your living environment free of contaminants, ensuring that everyone in your family enjoys the best indoor environment quality possible. 
  
Waterproofing is serious business, providing you with a way to keep the structure of your home intact while also maintaining a healthy living environment. SERVPRO can help you perform waterproofing services on your home and be there to provide you with emergency plumbing, water extraction, carpet cleaning, and a way to locate hidden moisture in your home. 
  
SERVPRO makes every effort to provide 24-hour emergency services to all customers. With an array of advanced equipment, expertise, and other resources available, there is not much they cannot do. For those specialty items like electronics, we have contacts within the industry to provide you with restoration services that exceed your expectations. 
  
We want to be the partner in home protection that you can count on to help during an emergency, someone you trust to protect the environment that you and your family call home. Our technicians care about your situation and provide you with the attention you deserve.  
  
Contact SERVPRO of Shrewsbury / Westborough for additional information about available services or to schedule your home restoration, today. We will be ready for your call (508)757-7885

Don't Let Local Flood Damage from Storms and Failures Cause Stress

7/5/2018 (Permalink)

Don't let water stress you out! Call SERVPRO at (508) 393-7898

SERVPRO Works Fast to Remove Storm Water to Preserve the Integrity of Your Property

The word flood causes people to think of thunderstorms and bursting levees. Most of the restoration costs come from smaller water sources, however. 

Much of the flood damage that SERVPRO finds within and nearly everywhere else results from failing plumbing and broken appliances. In winter months, poorly insulated pipes can freeze and burst, flooding basements, attics and other areas of the home.

Year-round, lines get blocked and rupture, old plumbing corrodes and fails as do clothing and dishwashers. While all this may seem like a small amount, a burst water pipe can send 160 gallons across a kitchen floor per hour. If this happens when a family is out for the weekend, they can come back to find over 5,700 gallons (36 hours) has flooded their entire home. Typically, this is clean water, which is not the case with intruding ground water from a storm.

To put things right; our response team starts with two tasks: an inspection to determine the extent of the flooding while technicians set up the first pump to begin removing the flood water. A quick check with a tape measure tells us the depth; if it is over two inches, we start a commercial grade pump to drain the water.

As this happens, a team inspector checks the other areas of the house to see how much water is present and if there is ancillary damage such as water in the electrical outlets. It is not a regular occurrence, but it can happen in basements or split-level homes. More common are flooded carpets, walls, ceilings, and floors with possible damage to other structural property. 

Once we finish with the pumps, the next steps are to remove water trapped in the carpets and floors and to dry or replace damaged drywall. We use extractor wands to draw water out of carpets and wood floors without damaging the nape or surface. In most cases, we throw out the carpet pad, as it is too expensive to dry out something that cheaply can be replaced. Once again, if surging water from the exterior transported debris, the contaminated padding must be tossed.

To prevent removing drywall, we try to dry it in place if it is not too soaked. SERVPRO IICRC trained technicians set up dehumidifiers to remove moisture from the air, install exhaust fans to pull damp air out of the affected rooms, and place air movers along the affected panels to force heated, dry air across the surfaces to carefully lower the moisture content. We may also drill small holes into the baseboard area and close to the ceiling joints to increase air flow and the rate of evaporation. This further mitigates the loss.

These are just a few of the actions we take to return your home to its normal, pre-flood state, "Like it never even happened." If you need our help to dry out your home and property, call SERVPRO of Shrewsbury / Westborough today at (508) 393-7898. We are here and ready for you.

What Should You Avoid As A Homeowner When Responding To Fire Damage In Grafton?

6/13/2018 (Permalink)

Certified SERVPRO Technicians Can Restore Your Fire Damaged Property in Grafton and surrounding towns!

It is completely understandable that when faced with the devastation of a fire, you want to help with the clean-up. Because of the nature of fire damage, the steps you take as a homeowner may make the restoration process harder and can cause permanent damage to your structure or possessions. When you have SERVPRO standing with you to move past the effects of the fire, we can advise on the precautions you must observe to ensure the safety of you and your family and to avoid making matters worse in this emergency situation. Our staff will guide you through the steps necessary to restore your home to preloss condition, outlining the master plan for your particular situation. 
 
You can take some simple steps to aid the restoration of fire damage in Grafton. Draping furniture and creating pathways on carpeting with clean towels or sheets will limit the spread of soot. Keep movement in the house to a minimum to stop residues of the fire from invading non-affected areas. Replace the filters in HVAC systems and cover vents with loosely woven fabric like cheesecloth. Coat chrome fixtures in the kitchen and bath with lubricant and clean any house plants with a water moistened rag. If you lost electricity in the fire, remove items from freezers and refrigerators. Keep hands and footwear clean as you move through the home so as not to deposit more smoke residue throughout. 
 
Avoid the temptation to wash walls or clean flooring or furniture without consulting SERVPRO professionals first. We are certified in properly removing the results of a fire, using proven techniques that are effective and designed to limit the spread of the soot and dirt. Do not attempt to operate appliances or electronics until our staff has cleaned and inspected them. The debris after a fire can cause serious electrical issues including shock and further fires. Consult with any vendor you bring clothing to for cleaning, ensuring they are experienced in dry or wet cleaning of fabrics damaged by fire to avoid residual odors. Canned and boxed food, as well as personal care items, may be unsafe to consume if exposed to heat, smoke and water so do not consume or use. 
 
The professionals at SERVPRO of Shrewsbury / Westborough will keep you and your family safe as they team with you to restore your home and possessions damaged by fire. Dispatchers await around the clock at (508)757-7885 to schedule a response to your fire damage.

Mold Damage in Shrewsbury Homes And The Importance of Containment

6/13/2018 (Permalink)

Minimizing Mold Infestations - A Primary Goal of SERVPRO

What most homeowners are unaware of is the fact that mold spores exist in almost all buildings. In fact, it is nearly impossible to prevent stray spores from entering homes and businesses, because they travel on movements within the air. The only way to keep them out is to close up all the doors and windows, and this severely degrades circulation and increases humidity, mold's best friend.

Fortunately, mold spores are harmless if interior spaces are kept clean and, most importantly, very dry. As mold thrives in the presence of moisture, keeping spores dormant and benign is only a matter of routine maintenance. Inspect pipes regularly for cracks and rust. Never overload appliances. Keep gutters clean and free of obstruction and mold damage in Shrewsbury is unlikely to affect your home. 

However, if the worst does happen, you need to call the mold remediation experts at SERVPRO. We can carry out repairs fast and make sure that the problem is mitigated. The first thing that we’ll do is set up a containment area so that the spread of the mold, via spore circulation, is almost slowed to a stop. 

What Containment Means for Your Home 
‘Containment’ is the word that we use to describe any procedure that limits the spread of mold to unaffected areas of a building. For example, if a broken appliance causes water damage in your kitchen and this encourages the development of mold, the kitchen will be sealed off. The SERVPRO technicians will ask that you remain clear of the area, as movement causes spores to lift into the air and migrate. 

Using industry leading tools and equipment, as well as safety clothing (PPE), we can engage with the spores without disturbing them. Negative air pressure is very helpful when it comes to trapping contaminants within the sealed space and ejecting them to the exterior of the structure.

What to Expect from Containment Procedures 
The most common indication of a containment area is a thick polypropylene sheet. This is usually taped to apertures to exclude ease of movement to air, and what may be airborne--spores. If we erect a boundary of this kind in your home, only our SERVPRO technicians will be in the work area. If there are HVAC vents in the building, they will be temporarily sealed to stop mold spores from moving thru the system.

The technicians will be working to establish negative pressure within the containment zone. Any disturbance will set the process back. The extent of the mold infestation will dictate how our team members will attack the problem to remediate its effects and return your home to a safe and sanitary environment.

Mold damage can seem a little scary at first, which is why we’ll talk you through the whole process. You’ll be kept in the loop at all times, and we’ll only ask you to vacate the building if it is entirely necessary. SERVPRO of Shrewsbury/ Westborough is based in your local area. Call us 24/7 at (508) 757-7885 for advice, an inspection or remediation. We have an in house Estimator waiting for your call

Flood Damage In Grafton. What Is The Solution?

6/13/2018 (Permalink)

Too Much Water? Call SERVPRO to Resolve Damage from Flooding

Flooding on your property creates a unique situation for restoration technicians each and every time. Technicians often complete jobs in very different ways, even though providing you with a safe, clean environment remains as an ending goal. 
 
If your Grafton area home receives flood damage after a common household accident involving a broken appliance, sewage line, drainage problems, broken fixtures, or even a natural disaster, each of these situations requires special attention and certified professionals to get the job done right. 
 
You need someone, like SERVPRO that follows specific health and safety protocols set by the EPA and OSHA while communicating issues to your insurance company and providing you with the services necessary for getting everything back to normal as quickly and efficiently as possible. 
 
After SERVPRO technicians locate and repair the water source causing the issue, we direct our attention to utilizing the latest water extraction equipment available in our industry. Tools such as hand-held and truck mounted water extractors make it possible to remove water from areas of all shapes and sizes. With submersible pumps used for areas where water exceeds two inches in depth. 
 
We remove as much water as possible, making the entire drying process, using air movers and dehumidifiers even faster. SERVPRO removes any saturated materials that are beyond restoration and communicate any losses to all parties concerned throughout the entire process. 
 
Your situation may call for some repairs, where technicians find it necessary to enter walls, under cabinetry, and other hard to reach areas where water can hide. SERVPRO IICRC certified technicians manage the entire situation, making it possible for you to avoid spending hours on the phone scheduling different contractors or specialists adding to the stress of the situation. 
 
As each stage of your restoration finishes, cleaning and deodorization technicians make their way through to ensure your home returns to a quality pre-damage condition. Locating a recovery company you trust gives you access to technicians who care about your situation and provide you with solutions you can count on to recover quickly. 
 
Give SERVPRO of Shrewsbery / Westborough a call when water makes its way into your home, obtain the services you deserve and get the information you need to come out on top. (508) 757-7885. We are always ready!

How To Avoid the Danger Zones after Flood Damage in Northborough Homes

6/13/2018 (Permalink)

Safety is Key after Storm Damage

Every year, hundreds of Northborough homes are hit by flood damage. It might be caused by a particularly heavy storm or by a preventable incident like a leak in the roof. Either way, it can be disastrous if not handled correctly. At SERVPRO, our top priority is carrying out repairs fast, so that we can get your property back to a livable condition. 

However, there are often dangers associated with flood damage in Northborough homes. When electrics and water mix, for example, affected areas become hazards and special measures are needed to neutralize them. This is why flood damage restoration should only be carried out by professionals. 

The SERVPRO mobile app is a great way to make sure you can always get in touch our team of technicians, no matter what your emergency or when you need them. This guide to danger hotspots, after a flood, will give you some information on how to safe until they arrive. 

Fireplace 

Whether your home has an electric fireplace or a full furnace, be cautious around it if flood water has intruded into the room. Generally, you only need to worry if the flooding is severe. Water and electrical components may mix and make the area dangerous. 

Alternatively, in the case of open fires, storm damage could clog the chimney and force carbon monoxide into the room. If you are not sure whether a chimney has been compromised, leave the room until the SERVPRO technicians arrive on site. 

HVAC System 

Extensive flood damage can also wreak havoc with HVAC units. We strongly recommend that you allow our team to inspect the system for faults. The burner units, gas connections, wiring, and fans all need to be checked for hazards. Damaged electrical wiring can very easily start fires and cause even more damage. At the very least, your HVAC unit must be fully dried out before you can use it again. SERVPRO Of Shrewsbury/Westborough is NADCA Certified. 

The Fridge 

If you have had to leave your home, due to flood warnings, don’t tamper with the fridge when you return. Gray and black water contains bacteria and has the potential to contaminate food items. It may also spread toxic substances to walls, floors, and ceilings. Professional restoration experts are trained to deal with hazardous water classifications, and they can remove it while wearing protective clothing. If asked to stay outside the affected area, for your own safety, it is important that you do so. 

As already mentioned, we have developed an innovative mobile app, which allows homeowners to get in touch with emergency repair teams at the click of a button. This means that SERVPRO of Shrewsbury/Westborough can now arrive onsite and start restoration work even faster. Download the app or call us 24/7 at (508)757-7885.

Water Damage Restoration in Your Home Can Also Leave Behind Odor

6/13/2018 (Permalink)

SERVPRO Helps Restore Water Damaged Homes in Shrewsbury. We are always ready

Damage to Furnishings and Walls Is Only Part of Water Intrusion Issues

Water damage can have long-lasting effects. The sooner efforts are started to correct the problem, the fewer problems will be experienced, and of those that are encountered, these will be less severe than if water damage repair efforts had been postponed. There is no logical reason to postpone or ignore the intrusion of unwanted water.

In a Shrewsbury area home that has water damage, this is also true. Finding water damage unexpectedly can create panic in many homeowners, but there are ways to eliminate its effects. If there is water damage in a home, SERVPRO can make it “Like it never even happened.” We're highly skilled in not only prevention of water damage but also in cleaning up and performing repairs of both structural problems and water penetrations that have affected other belongings. This includes furniture, clothing, and many other items. We know and appreciate the place that your home holds in your heart for you and your family.
 
One result of water intrusion is an unpleasant odor. This musty odor may continue even after the water has been extracted and preventative measures have been carried out. The breakdown on drywall and carpeting that has not been treated to remove moisture and can also be troublesome. Our IICRC technicians can apply products with foggers, both chemical and thermal, to eliminate, not just mask the odors. 
 
SERVPRO technicians will utilize moisture sensors and thermal hygrometers to root out pockets of moisture or dampness to mitigate the proliferation of mold growth. Not only do these fungi cause health effects, but the dank and the musty odor is unpleasant to the senses. 
 
When water damage is affecting your enjoyment of your home or keeping you from entertaining friends and family, call SERVPRO of Shrewsbury / Westborough at (508) 757-7885. We are ready to serve our local community 24/7 by dialing us up.

There is a Process to Water Removal in a Shrewsbury Home

6/12/2018 (Permalink)

Humidity and RH Are Factors in Controlling Water Damage in Shrewsbury. Call on the professionals at SERVPRO

SERVPRO Professionally Extracts Water and Moisture to Mitigate Damages

After water gets into your home, every minute is important. Regardless if the flooding happens from storm water, a broken pipe or a faulty water heater, it throws your life into a tailspin and can seriously compromise the livability and safety of your home.

To quickly deal with the effects of water damage in your Shrewsbury home, call SERVPRO. We are one of the premier restoration companies in the state; with decades of experience and the extensive training needed to help you put your home back together. Our inspectors and technicians meet every IICRC standard required before we send them out to your home. We hold many additional certifications as well. 

Removing the bulk of the water can be accomplished in less than a day, usually. To completely dry your home and make it safe from mold and other hazards the process typically takes longer. There are four factors that affect how quickly we can get your home dry again. 

Temperature - If a room is too cool, it slows the evaporation process. Technicians will use a series of space heaters to raise the temperature to point somewhere between 70 and 80 percent. If we raise it higher than that on the first day, the hotter air can actually retain more moisture and work against our efforts. 

Amount of Water to be Evaporated - Simply put the more water trapped in floors and walls adds to the moisture in the air, and our technicians try to extract every drop possible. In addition to the heaters for raising the temperature, technicians will place dehumidifiers at key positions to draw moisture from the air. Each machine can draw up to 30 gallons per day. 

Humidity - Relative Humidity (RH) is the percentage of moisture in the air. Most people are comfortable with a range of 30 to 50 percent. Levels over 60 percent in your home slow the drying process and provide an atmosphere where inactive mold spores can begin to expand and grow. We can bring this level down to around 30 percent after 24 hours with the use of the dehumidifiers and heaters. 

Air Movement - By moving or circulating the air in a high moisture area, the heaters and dehumidifiers work more efficiently. Technicians set up a series of air moving machines to blow damp air out and replace it with warmer dry air. These machines are also very useful to evenly dry the surfaces of tables and other furniture. 

You can rely on SERVPRO of Shrewsbury/Westborough to dry and restore your home to its pre-damaged condition. As a locally owned franchise operation, we see it not just as a job, but a way to help our neighbors. Call us today at (508) 393-7898. We have a team ready 24/7 to meet every need!

Why Mold in Upton is So Durable

6/12/2018 (Permalink)

Understanding Mold is Crucial to Remediation

For thousands of years, mold has been a dreaded but often unavoidable tenant of homes around the world. Mold spores are omnipresent on earth, and the average person breathes in thousands of them every day without ever noticing it. Most spores never grow into a mature colony, as they generally have very specific requirements that must be met before growth can begin. Once they do grow, however, SERVPRO knows first-hand how difficult the average mold colony is to eradicate. Mold has adapted to be a hardy and resilient organism, and intensive, controlled treatments are often the only way to remove it. But what gives mold its edge?

Long Periods of Dormancy

Part of the reason why preventing mold damage in Upton is so difficult is because mold spores can lay dormant for many years, and during that time, they are virtually impossible to destroy. Mold spores are able to withstand searing heat, freezing cold, drought, flooding, and any manner of weather effects short of open flame. These spores collect and lay inside homes and buildings, waiting for enough moisture to begin growing, and at any time in their long lifespans, they are fully capable of doing just that. Spores are almost impossible to fully remove from an area, and even more difficult to keep out, so a homeowner's only option is to control for other causative factors such as moisture.

Unique Reproductive Cycles

Part of the reason why mold is so resilient is its unique reproductive technique. Mold spores grow in bunches poised above wide, reaching roots, and when something brushes against them, they quickly scatter and are able to find a new spot to begin growth. If the mold is not sterilized and dried out beforehand, any scrubbing or washing will cause these spores to break free and a new patch of mold to grow in the place of the last.

Resistance to the Elements

Although mold likes to grow in warm, wet conditions, it can actually survive in a wide variety of temperatures and moisture levels. It takes extremes of both heat and cold to kill most varieties of mold, and some species are almost entirely immune to these effects. Most mold colonies do not simply go away until they have eaten through their host surface, making professional remediation service a necessity.

SERVPRO of Shrewsbury / Westborough is dedicated to helping local homeowners with their damages, with friendly service and fast responses. Call us 24/7 at (508) 757-7885.

Crawlspaces can Harbor Microbes after Flood Damage has Affected Your Grafton Home

6/12/2018 (Permalink)

SERVPRO Technicians Thoroughly Dry Your Property after Damage

Water from flooding can continue to cause problems if all areas of your home are not returned to a dry condition. Often overlooked, or considered unimportant, SERVPRO knows that the crawlspace area is a potential area that often is the source of mold growths, bacterial colonies, and other possible risks. 

Grafton homes that have existing or past flood damage should have any crawlspaces examined for signs of problems. These areas are often used to house water pipes, gas lines, and heating and cooling system vents.

Increased moisture can cause accelerated rusting of metal pipes and vents. If microbes such as mold are present in the crawlspace, air intake of your ventilation system can also bring them into your living space. Other pathogens such as viruses and bacteria can travel the same way. 

SERVPRO technicians certified by the IICRC in ASD, or Applied Structural Drying, can install the necessary dehumidifiers, air blowers, and heaters, even in smaller crawlspaces, to rapidly reduce the amount of humidity. We do this work in addition to the typical flood damage restoration carried out after flood damage exists. Without it, our job would not be complete. 

Because crawlspaces are the lowest part of your home, excluding any basement or cellar areas, and they are also located on the exterior part of your home, flood damage on the crawlspace's interior can be extensive. Smaller animals, sewage, fluids from vehicles, and garbage are often washed in by the flood and then left behind, trapped by the walls. We remove this debris when we find it, so your crawlspace is once again as it should be, dry, and also clean. 

To keep it dry and less likely to allow mold and bacteria to grow, we can install a dehumidifier, lay down plastic protective sheeting to keep humidity from seeping up from the ground, and paint a mold inhibitor on the crawlspace's interior. 

We at SERVPRO of Shrewsbury / Westborough are always ready to bring your home back to how it should be after a flood or any other disaster. We can be reached any day of the week, day or night, by calling (508) 757-7885.

Water Removal in a Grafton Property - An Ounce of Prevention

6/12/2018 (Permalink)

Enjoy Your Home, Call SERVPRO for Help with Water Extraction

Storm and other water damage can happen to every home. Showers and snow are expected next week in our community, so now is the time to look at what we can do to protect our homes before rain and snow find a way in where they do not belong.

Preventing the need for water removal in your Grafton home is the best way to deal with it. SERVPRO has extensive experience in both prevention and clean-up. In fact, there are two things that you as a homeowner can do before you have to call us to keep your home ready for the increasingly inclement weather. They are simple and not expensive to accomplish. These suggestions may even keep you from having to call at all. 

First, clean and maintain your drains and gutters. Our inspectors find in many cases that the initial leak into a home comes from poorly cared for drains and gutters that have not been cleaned for months or even years. Water that can't drain correctly collects on roof tops, damages tiles, fascia’s, and eventually finds its way underneath to damage attics and walls. Ice dams can also be prevented with structurally sound roof drainage.

Second, reinforce your roofs. Winter storms are very good at finding that one spot where the roofing is weakened and not properly secured to the roof supports. If it does not compromise the strength and functionality of the roof, it is always a good idea to use additional nails and screws to secure the sheathing and shingles further. It is never a good idea to start off the New Year trying to nail down plastic sheeting over a hole. 

If the weather does overcome preparation, you can rely on our teams of SERVPRO technicians to remove the water and restore your water damaged property back to normal. Each of our franchises maintains an extensive inventory of pumps and extractors to quickly remove standing water as well as heaters and air movers to remove excess moisture. 

If a snowstorm has knocked out power, we can also deploy generators and generator trucks to ensure uninterrupted electrical service and get you back into your home as soon as we can.

Our community may be a little smaller than many in Massachusetts, but we are certainly in one of the most beautiful areas in the state. There's no need to let fall and winter weather cause you not to enjoy every moment. If you require our services, SERVPRO of Shrewsbury / Westborough is ready to help. Call us today at (508) 757-7885.

Staying Safe When Chemical Agents Are Used For Commercial Water Restoration

6/12/2018 (Permalink)

Chemical Agents and Commercial Water Removal

The consequences of water damage can be huge, particularly for small businesses. Ultimately, every day that you can’t operate represents lost profits. This is why a fast and efficient restoration service is essential. At SERVPRO, we have a broad range of techniques that we can use to dry, clean, and repair your property quickly. In some instances, this does involve the use of strong chemicals.

They might be cleaning products, chemical agents, or water treatments. If our technicians do plan to introduce any kind of chemical element to the restoration process, you will be fully informed. Do be aware, however, that your employees will not be allowed to access the affected area during this time. Commercial water removal in Westborough is a complex process, and it requires your full cooperation.

This simple guide to the most commonly used restoration chemicals will give you some information so that you can keep your workers safe.

Antimicrobial Agents 
This describes any chemical that is used to prevent the spread of microorganisms in water or on moist, damp materials. We will use these agents if we believe that black or gray liquid has entered the building, as it can be toxic.

Disinfectants 
Our disinfectant products are not too dissimilar from the ones that your cleaners may use, but they are substantially stronger. They are able to kill 99% of all the organisms that they encounter, and they leave surfaces close to sterile. We may use formaldehyde, alcohol, or chlorine based products.

Sanitizers 
The job of a sanitizer is to lower the number of microbes to a level that has been considered safe for ‘public use.’ Usually, sanitizing chemicals are combined with other cleaning agents, because they are not powerful enough to eradicate all organisms on their own. If bacteria remains and only sanitizer is used, there is a chance of it returning and we won’t take it.

Sterilants 
Sterilants are very effective because they eradicate fungi spores as well. This prevents the spread of mold in areas that have been affected by water damage. The downside to these chemicals is that they can’t be applied to every surface. Some materials will become damaged if brought into contact with sterilant, so we’re very careful about how we use them.

Cooperation And Collaboration Will Keep You Safe 
We’ll keep you in the loop at all times and explain what is happening throughout the restoration process. In exchange, we expect you to listen to our recommendations and vacate areas containing strong chemicals when advised. This is for your safety. You must inform all employees as to which spaces they can and cannot use during the repairs.

Don’t forget that SERVPRO of Shrewsbury/Westborough is a local company. We are based in your area, so you can access our services at any time. We have access to state of the art drying equipment, and we can restore severely damaged items at our special facility. Call us 24/7 at (508)757-7885.

Fire Damage in Grafton and the Residues it can Leave Behind

6/12/2018 (Permalink)

Residual Smoke, Soot, and Odors Are Vanquished by SERVPRO

The primary source of fire damage in most Massachusetts homes comes from smoke and soot residues. It is not as stark or violent, and most people do not realize just how damaging these residues are to their homes and property. They affect everything from divans to drywall and countertops to ceiling tiles.

Fire damage to a Grafton house, apartment, or condo requires professional restoration to return it to its pre-fire state. SERVPRO has developed an extensive list of cleaning procedures over decades of experience in the business to do just that.

Find and Identify - A response team member inspects the facility and all property inside to determine what residues are present. This inspection provides the data we need to develop a cleaning plan for your home. The inspector also pre-tests particular items to determine exactly which cleaners and equipment are required.

Vacuuming Dry Particles - Dry residues are powdery in nature and easily removed using a vacuum with a HEPA filter designed to capture smoke residue and even mold particles. Unless it smears a wet residue, technicians always try to vacuum up the element before applying a cleaner.

Dissolving Residues - Any residue that cannot be vacuumed or wiped away must be dissolved or loosened. This procedure allows the residue to be captured and removed. The type of surface covered by the residue determines which cleaner is used to prevent damage.

Capture and Remove - IICRC Certified technicians use cleaners and agitation devices to release residues and soil from the property and structural walls and floors. The cleaning solution suspends residue particles which are then vacuumed away and physically removed from your home.

Disposing Residues - We follow federal, state, and local requirements for disposal of all residual waste. No debris is ever disposed of on your property, down your sewer system, or into a nearby source of water. If there is a chance that a biohazard is present, we have qualified technicians that can handle any problem from asbestos abatement to lead paint clean up.

Restoring your home to a pre-fire condition is a privilege we take seriously. We are also lucky to have the ability to facilitate the rebuild! As a locally owned franchise, SERVPRO of Shrewsbury / Westborough is ready to help our fellow members of the community put their life back together. Call us at (508) 757-7885 today to get started with an inspection. We are always here to help! 

Incorrectly Stored Grilling Equipment Can be Damaging to Sheds and Garages in Shrewsbury

6/12/2018 (Permalink)

SERVPRO Tackles Fire Damage in Your Home, Business or Any Additional Buildings

It does not take much for a fire to start. While it is a tragedy when a home catches on fire, garages and sheds can also have fires, too. Flammable liquids like gasoline and lighter fluid, cardboard boxes full of stored items, and odds and ends often found in these locations can easily combine with hot coals from a grill that has been put away too soon. Live coals can fall out when they burn small enough to escape through ventilation holes but are still large enough to ignite whatever materials they come into contact. 
 
Westborough residents who enjoy grilling their food outside can prevent fire damage from destroying their storage areas. Because live coals can look like ash, it is difficult to make sure that the grill is ready to be put back in its place. It is a better practice to wait until after eating to return the grill or to keep it outside. Fire-resistant grill covers are available that can protect grills from the elements and prevent rust while also preventing unwanted fires from igniting. 
 
If you have fire damage from a grill or other similar catastrophe in your shed or garage, SERVPRO is ready to repair the damage and restore your property quickly. Garages, particularly attached ones, typically have a structure that is similar to the rest of the home. We remove all the burned building materials after we have packed up any belongings that may get in the way of our work. Because of the location of these items, we take them to our facility so they need not clutter up your home's interior while we work. 
 
It is easy to replace damaged drywall, and if the fire happened in a garage, the typical floor is concrete, making cleaning reasonably easy to do. Floors that are industrial grade plastic or composite materials may require specialized repairs. If the flames reached into and damaged the roof, SERVPRO professionals cover the entire structure with a protective tarp before work begins. Fires cause enough damage, and we want to make sure that while we work to restore everything that there is no other damage. 
 
Fires in sheds can result in a total loss. Some sheds are constructed of thin metal panels or sheets, or are only of the outer wooden paneling, with a metal or wood beam support system to which the outer panels are then attached. The floor, if not of concrete, is often made of the same material as the rest of the shed. Fires often destroy non-concrete floors. As we sort through the remains of the fire, we salvage everything that we can. The rest we list on an inventory sheet so you can present it to the insurance agent. We provide inventory sheets regardless of the location of a fire. 
 
Grills, being made of metal, are often easily restored to working condition again. Other items may not be so lucky. Soot that has settled on different items should be removed as soon as possible. Tools and machinery are usually damaged if contaminants can work their way into working parts, but cleaning soon after a fire can remove grime, preventing problems and preserving functionality. 
 
Get back to grilling and relaxing with friends on your free time. When you have a disaster, call SERVPRO of Shrewsbury / Westborough at (508) 757-7885, anytime, including weekends and all holidays. We are always ready!

Fire can Damage Garages and Sheds if Grilling Equipment is Stored Incorrectly in Westborough

6/12/2018 (Permalink)

SERVPRO Tackles Fire Damage in Your Home, Business or Any Additional Buildings

It does not take much for a fire to start. While it is a tragedy when a home catches on fire, garages and sheds can also have fires, too. Flammable liquids like gasoline and lighter fluid, cardboard boxes full of stored items, and odds and ends often found in these locations can easily combine with hot coals from a grill that has been put away too soon. Live coals can fall out when they burn small enough to escape through ventilation holes but are still large enough to ignite whatever materials they come into contact. 
 
Westborough residents who enjoy grilling their food outside can prevent fire damage from destroying their storage areas. Because live coals can look like ash, it is difficult to make sure that the grill is ready to be put back in its place. It is a better practice to wait until after eating to return the grill or to keep it outside. Fire-resistant grill covers are available that can protect grills from the elements and prevent rust while also preventing unwanted fires from igniting. 
 
If you have fire damage from a grill or other similar catastrophe in your shed or garage, SERVPRO is ready to repair the damage and restore your property quickly. Garages, particularly attached ones, typically have a structure that is similar to the rest of the home. We remove all the burned building materials after we have packed up any belongings that may get in the way of our work. Because of the location of these items, we take them to our facility so they need not clutter up your home's interior while we work. 
 
It is easy to replace damaged drywall, and if the fire happened in a garage, the typical floor is concrete, making cleaning reasonably easy to do. Floors that are industrial grade plastic or composite materials may require specialized repairs. If the flames reached into and damaged the roof, SERVPRO professionals cover the entire structure with a protective tarp before work begins. Fires cause enough damage, and we want to make sure that while we work to restore everything that there is no other damage. 
 
Fires in sheds can result in a total loss. Some sheds are constructed of thin metal panels or sheets, or are only of the outer wooden paneling, with a metal or wood beam support system to which the outer panels are then attached. The floor, if not of concrete, is often made of the same material as the rest of the shed. Fires often destroy non-concrete floors. As we sort through the remains of the fire, we salvage everything that we can. The rest we list on an inventory sheet so you can present it to the insurance agent. We provide inventory sheets regardless of the location of a fire. 
 
Grills, being made of metal, are often easily restored to working condition again. Other items may not be so lucky. Soot that has settled on different items should be removed as soon as possible. Tools and machinery are usually damaged if contaminants can work their way into working parts, but cleaning soon after a fire can remove grime, preventing problems and preserving functionality. 
 
Get back to grilling and relaxing with friends on your free time. When you have a disaster, call SERVPRO of Shrewsbury / Westborough at (508) 757-7885, anytime, including weekends and all holidays.

The Grafton Area's Premier Option for Professional Water Removal Services

6/11/2018 (Permalink)

Take No Chances, Call in SERVPRO for Water Damage Cleanup and Restoration

Having a flood of any type occur on your property can leave behind overwhelming amounts of damage. Everything in your home that comes into contact with water requires special handling that you may need help with for cleanup.

Water removal services are key to restoring your Grafton area property after leaks or flooding; they often help eliminate a variety of secondary damages that develop over time. You might not understand it, but ignoring it is totally out of the question. Do yourself a favor, locate a qualified restoration company to help get things under control.

Small floods with less than 2-inches of water in any location of your home often have a pretty basic solution. SERVPRO technicians enter your home, assess the damages, and explain their services. If their tests show that the water does not contain contaminants of any kind, they bring in a variety of portable extraction equipment and remove water from your home safely. More or less a straight forward job that may or may not lead to repairs, painting, or general construction work in your home. Drying out all wetted materials is crucial to controlling any need for replacement.

Large area floods often bring dirt and muck along for the ride, leaving large amounts of unknown waste throughout your home. These types of flooding incidents may not allow such an easy, simple solution. SERVPRO technicians run into more contaminants, biohazards, and safety issues with this kind of flood. Safe and secure services with specifically trained personnel accomplish the task. However, once they have taken care of the contamination, the restoration continues just like any smaller job would.

The amount and type of water exposure you experience in your home have a severe impact on the results you receive. However, SERVPRO technicians have years of experience performing water removal services, obtain IICRC industry certifications, and have access to the equipment and resources necessary to handle any size job that occurs on your property.

SERVPRO of Shrewsbury / Westborough can respond to your call for help, anytime, day or night. With 24-hour emergency services and expertly trained technicians, you could not receive a more qualified solution. (508)-757-7885. We stand ready, willing, and able to help!

How does Black Mold Grow in our Local Community

5/31/2018 (Permalink)

Black mold, is a huge concern to every homeowner. black mold causes damage to your home and belongings, It can even cause health effects. That is why SERVPRO recommends all homeowners in the Worcester county area to be vigilant about fungal growth in their homes and give us a call at the first sign of trouble. 

The question is, What is black mold? Mold refers to fungi that grows in thread-like structures called hyphae. Mold also releases small spores into the air. These can be inhaled and can also travel to other rooms, thus increasing the risk of mold damage in our local communities and homes. 

Molds Needs Several Things to Grow:

-Darkness or lack of strong light 

-Warmth

-Oxygen

-Moisture

-A food source

Wood, Cotton, and drywall backing are all good food services (cellulose) which means that if the other conditions are present, mold can feed on those materials in your home and colonies begin to grow. Moisture is easy to find in a home. Leaks and floods provide moisture, but there are also plenty of common damp sources including wet laundry, water from faucets or tubs, and condensation. Water buildup around your foundation or in your basement also helps provide an ideal growing ground. 

The right conditions means the fungus can grow and cause mold damage in your home. Luckily our trained professional are on hand 24 hours a day to help you deal with Mold remediation. 

SERVPRO teams are fully trained to carry out mold remediation and containment. Our technicians are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, and we follow their S520 mold remediation standard. Our AMART team members also adhere strictly to guidelines laid out by the EPA (Environmental Protection Agency).

Our experts work to contain as much mold at the source as possible by establishing containment and by using negative air machines to vent contaminated air from your home. We have a range of cleaning protocols and use whichever method is best suited to your situation, be that scrubbing, wet wiping with powerful detergent, or using HEPA vacuum up loosen up mold. 

We also train our crews to dry out the area using dehumidifiers and air blowers to make it less friendly for mold to reduce the chances of resurgence. Then we can spray or fog anti-fungal agents to reduce the chances of future mold infestations. 

Do not let mold invade your home. Call SERVPRO of Shrewsbury / Westborough at (508)393-7898 today for help. For more information on the area: https://shrewsburyma.gov

SERVPRO vs. Mold

5/31/2018 (Permalink)

If You See Signs of Mold, Call Us Today 508- 393-7898

Mold Investigation Process With Help of High-Tech Tools 

You may have seen, or smelt mold growth in your residence, but many questions run through the mind of SERVPRO which pertain to its exact location, spread, severity, strain, and a host of other factors. Mold can grow back to full size from just a tiny remaining patch, so it is imperative that we are fully stamp out the colony in your home in one try. Thus, we are equipped with the same expensive, high-end technology found at SERVPRO locations nationwide. Thermal cameras, moisture sensors, and specialized air analysis  equipment help us to understand the exact extent of mold in your home, and root it out accordingly.

Thermal Cameras 

most types of mold damage are caused by mold species that emit heat - heat that can be detected by the right equipment. Our special hand-help sensors can peer behind walls and into dark corners to see where mold is growing, and where we need to focus our efforts. These sensors also often allow us to measure critical readings like humidity that can promote faster mold growth. 

Moisture Sensors

Where there is mold there is moisture, so much of our detection process revolves around finding that moisture. Moisture detectors allow us to detect water in hard-to-see locations, even in minuscule amounts. SERVPRO is fully certified to handle any extra water damage problems found in this process, so you do not have to worry about arranging for additional restorations should we find severe damage. 

Air Samples

Sometimes, especially when dealing with certain dangerous types of mold that may cause health effects, our technicians may take samples of the air. Depending on the specific situation, these may be elevated on-site, at our facility, or at a laboratory to determine air composition and help us to understand better what mold we are fighting in your home. 

SERVPRO of Shrewsbury/Westborough carries high-tech equipment to make sure the mold is gone from your home as quickly and as thoroughly as possible. Call us at (508)757-7885 

To learn more about our Mold Remediation and Restoration Click Here